I've never seen reviews of an establishment that made me more suspicious of on-line reviews than the raves about this utter disaster on the distant outskirts of Las Vegas. Is it POSSIBLE these ravers who commend the cleanliness and the staff were anywhere within MILES of the place I stopped one miserable night?
First, understand that those who say this is a "not so good neighborhood" are being kind. It's in an awful neighborhood, and you'd be an idiot to leave a used napkin in your car in the parking lot.
I walked in after a 12 hour drive and was surprised to find the lobby danker and darker than my own car. But I was beat and needed sleep.
When I boarded the elevator to my room I was overwhelmed by a powerful smell, something like Pinesol held directly to my face, but without the pine. I shrugged it off as something obviously used recently to clean the elevator, a big smell overwhelming the tiny space. But when I stepped out on my floor the same smell hit me in the face even stronger, with a vague undertone of eau de vomit. It didn't help that the hall was apparently not air conditioned, and so it was approximately the ambient temperature in Las Vegas at that time, in the low 90s.
That was glorious, though, compared to stepping into my room. The odor THERE I could identify exactly - cigars. And a lot of 'em. I double checked the door. Yup - non-smoking, just like I'd asked for. So why were there two "Best Western" ashtrays on the bathroom counter cleaned and waiting?
That's when I glanced at the towel rack and saw the towels rolled up and ready for use. Two were so dirty and clearly recently used - perhaps to wipe down a car? - that I began taking pictures. Next I found were the cigarette burns all over the bathroom counter. And what joys awaited me in the REST of the room! More cigarette burns, and one of the two beds appeared to have been slept on. I don't mean "in" The spread was still in place, but there was a clear indentation and there were wrinkles that made it appear to me someone had taken a nap on one of the beds. I snapped pictures of it all. I'll see if I can post them here, and I've already sent copies of to LQ's main offices.
I then turned around and returned to the desk, less than 10 minutes after I'd checked in. A sweaty fellow who seemed not to know where anything on his desk was - he acted nervous and kept touching or looking for things as we talked - said he'd be glad to put me in another room, but since I'd already gone into the one, he'd have to charge me for two rooms. See, with my room now "used" by my going into it, he patiently explained the law would require him to have it cleaned again before the next guest could be checked into it. My argument that it may have been straightened, but based upon the linens it never had been CLEANED didn't mean anything to him. He explained to me as if I were a 10 year old that, by virtue of everything I was telling him about, the room had OBVIOUSLY been used, and he'd have to have it cleaned because of that, and so I had to pay for two rooms, or take the one I'd been given and had "used."
Don't forget to check out the "dog walk area." Signs in the spit of grass in front of the hotel warn folks not to let there dogs go there, and direct guests to the "dog walk area." The dog walk area is a square of gravel around back of the building, with an industrial AC unit blowing. There MAY have been lights there, but all the bulbs appear to have gone out. But it's right next to some rooms, so you can walk in the gravel right outside rooms and see by the lights guests have turned on in their rooms. Wave to them. make some friends! I'm sure they like the break from looking out to the Walmart parking lot next door, and instead getting to see dogs pooping.
If you see this review and still give this hotel a shot, you don't have any right to complain or ask for a refund. This was, far and away, absolutely the worst dump I've ever set foot in in the last 35 years.
- Official Description (provided by the hotel):
- The La Quinta Inn Las Vegas Nellis is located in North Las Vegas, just five minutes from the Las Vegas Motor Speedway, three minutes from the Nellis Air Force Base, less than 15 minutes from the Las Vegas Strip, & Downtown Las Vegas. Guest rooms feature free wireless high-speed internet access, irons/boards, and alarm clock radios. FREE Hot Breakfast. This Las Vegas hotel also features a indoor heated pool and Spa. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Booking.com and LaQuinta so you can book your La Quinta Inn Las Vegas Nellis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- La Quinta Inn Nellis Hotel Las Vegas
- La Quinta Nellis
- La Quinta Las Vegas
- Las Vegas La Quinta
- La Quinta Inn Las Vegas Nellis