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“Major Party Hotel!”
Review of Artisan Hotel

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Artisan Hotel
Ranked #178 of 263 Hotels in Las Vegas
Reviewed 23 January 2013

If you like to party and stay up till 7AM ~ this is the hotel for you! If you are in Las Vegas on business, like I was, look elsewhere. This hotel has quite the reputation for being THE locals after hours hot spot ~ especially on the weekends. After 10PM be prepared to show your ID just to enter the lobby! The locals I asked, also said that the hotel is know to be a "swingers" hotel with a topless pool and free porn in the rooms. But I digress, let me start by saying that the hotel is extremely unique and in a convenient location just off the 15 with easy access to The Strip. The moment you walk in, every wall, even the ceiling is covered in artwork or mirrors ~ it's very dark and reminded me of a Disney themed haunted house. The room size was average with basic amenities and a great view of the strip. The bathroom was small with a pedestal sink and no place to unpack toiletries but ok for a short stay. In fact the hotel was interesting and almost charming until about 9PM when the DJ arrives and the walls BOOM and SHAKE with the club noise. I stayed on the 4th floor and specifically requested a quiet room. Even with my sound machine and a pillow over my head I could hear music until 6AM Friday and Saturday morning! I had an early departure flight on Saturday morning and had to roll my luggage through drunken party goers to get to the front desk. I know the hotel has heard the noise complaints before but I don't think they are going to "turn it down" anytime soon because they probably make a fortune on the weekends.

  • Stayed: January 2013, travelled on business
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8  Thank neverhome007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARTISAN_MSWAIN, General Manager at Artisan Hotel, responded to this reviewResponded 26 November 2013

Hello,

My name is Michael Swain. I am the new General Manager of the Artisan Boutique Hotel. We have made many improvements over the past year. Please let me know if you would like to try coming back to the Artisan Hotel again.

Michael Swain
General Manager

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246 - 252 of 392 reviews

Reviewed 11 December 2012

Overall, I give theis property a 4.75 out of 5 stars, simply becuase the only avenue in which to obtain ice was to go down to the bar and have them fill the ice bucket. As a local, I will do just about anything to avoid visiting the Las Vegas Strip, lol! Therefore, I am always in the market for an amazing off Strip property to wind down, entertain friends and dine. I absolutely love The Artisan, so much so that I had my 10 year wedding anniversary dinner here a few years back for a paty of 15. In addition and even more recently, a close girlfriend of mine was married here and it was PERFECT. The rooms and their art deco style are lovely, the warm, dim, sexiness of the lighting work wonders for your "Alter Ego" :-) I also appreciate the fact that an active room key is required to operate the elevator. The artwork and mirrors throughout the entire property are AMAZING and there is not a single empty, unfilled, open area on this entire property that has not been filled with decor. The pool area is wonderfully tucked away and the daybeds and cabanas are nice and sexy-lilke. I love the intimate feel of The Artisian and am not surprised that the owners are the same as Rumors, located locally as well . If you enjoyd the Artisan you are certain to enjoy Rumors! Thanks and happy travels...

Room Tip: There are only 5 floors, LOVED my room, requested furthest from the elevator and actually had a grea...
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  • Stayed: December 2012, travelled solo
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3  Thank bodybybikram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARTISAN_MSWAIN, General Manager at Artisan Hotel, responded to this reviewResponded 26 November 2013

Hello,

Thank you for your kind review of the Aritsan Boutique Hotel. My name is Michael Swain, I am the new General Manager. Please let me know if you would like to come back and have another great experience.

Michael Swain
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2012

The decor and the uniqueness of the hotel is good. But this is not suitable if you are looking for a hotel in your business trip. Lacks responsiveness. Restaurant service is poor . Cabs don't turn up on time. Overall not a great experience

  • Stayed: January 2012, travelled on business
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4  Thank Gopalvk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARTISAN_MSWAIN, General Manager at Artisan Hotel, responded to this reviewResponded 26 November 2013

Hello,

My name is Michael Swain. I am the new General Manager of the Artisan Boutique Hotel. We have made many improvements over the past year. Please let me know if you would like to try coming back to the Artisan Hotel again.

Michael Swain
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2012

First, overall I would rate the hotel overall a 4.5 out of 5. The hotel is unique, clean, nice (but not posh) and has the majority of amenities you would expect at any of the newer strip/casino hotels. Plus...it's not on the strip (that gets old). There are a few things like a lack of consistent hot water that anoyed me, but did not really detract from my overall experience. One of the real pluses to this hotel though are the people and the customer service...starting with the Valets, all the way up through management. My interactions with the employees were great. However, It was an interaction with the front desk lead, Tara that definately made me feel like customer service is not dead and is actually alive and thriving at the Artisan. Long story short, my last night there was DREADFUL due to some very bad people doing very bad things in the hallway right outside my room. Ultimately the issue had to be resolved by law enforcement, but not before an entire night of rest was...gone. Upon check out in the morning, I was greated by an energetic Tara, who without promting from me, was ready to listen to my story, apologetic for the situation (even though she had not been working that night shift) and ready with a remedy to counteract my dreadful last night. I did not expect any of that quite frankly, but it was a welcome surprise. I left the Artisan tired, but satisifed the unfortunate circumstances that had occured the night before were erased by how well the situation was ultimately handled. My wife and I will be staying again in December and have already suggested The Artisan to several friends.

  • Stayed: September 2012, travelled as a couple
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1  Thank Zmann0070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArtisanGM, Hotel Manager at Artisan Hotel, responded to this reviewResponded 21 November 2012

Hello and thank you kindly for your amazing review. I appreciate all feedback. I will be sure to share this information with Tara- our front office lead. She is amazing and I am glad you were able to speak with her during your stay.

I am excited for your return. Please call or email me at any time. I would like to throw in an extra sweetener just for being a valued retuned guest.


Thank you for taking time out of your day to let other travelers know how great the Artisan truly is!!!

I look forward to speaking with you very soon.

Thank you,

Ximena Keyes
Hotel Manager
702.214.4000 EXT 111
xkeyes@artisanhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2012

Discovered this hotel four years ago, while spending a new years eve with some friends and have been staying there ever since then.
I currently visit Vegas for business at least once a month, and the Artisan never disappoints.
The location it's right on the spot, close to everything, yet you have the ability of going in n out the hotel in just a few seconds, not like the strip casinos where it takes you a couple of minutes just to reach the lobby!
Gotta love the fact that's a non gambling casino, you get to avoid all that comes with it!
The bar/lounge at the Artisan is a hidden gem, mostly known by locals, is the perfect place to avoid the strip filed with tourists!
And the decor, it's just amazing, all through out the place, every time I visit I find something new to look at.
Service rivals the one from the strip, very helpful and willing employees. I usually get earlier check ins and late check outs with no problems, just a request away.

Just glad I found the Artisan that one New Year's Eve four years ago!

  • Stayed: October 2012
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2  Thank GabrielDP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArtisanGM, Hotel Manager at Artisan Hotel, responded to this reviewResponded 20 November 2012

Hello and thank you so much for your detailed review. I am pleased you have been a part of the Artisan Family for over four years. I would love to speak with you and personally check you into the hotel on your next trip. As a matter of fact please call or email me direct when you’re ready to return. It will be my pleasure to secure your reservations and throw in a nice sweetener just for being such a loyal guest.

Thank you for your kind comments about our staff as they are absolutely amazing- and I am glad you were able to enjoy your stay yet again!!

Thank you for your kind comments about our bar/lounge- we are said to be the hidden Gem in Vegas, and I believe you’ve just confirmed that!!!!

Please give me a shout when you’re ready for round five- I can’t wait to meet you.
Thank you for taking time out of your busy day and I look forward to speaking with you very soon.


Cheers,

Ximena Keyes
Hotel Manager
702.214.4000 EXT 111
xkeyes@artisanhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2012

I had been a long time fan of the Artisan Lounge, so I was quite excited to book my first stay at the hotel. Unfortunately, I was left quite disappointed. The rooms have not been kept up, which leave them feeling cheap and used. They could definitely use a fresh coat of paint and extra cleaning. The staff was rarely at the front desk, so it was hard to get service or assitance. Saturday night's security guards at the front door were out right rude. We were not aware that as hotel guest we would have to jump through hoops to enter the building. When we mentioned that we were guests, and not club goers, the guards started making rude, condescending comments such as: "Watch out! High rollers." and "Someone call the paparazzi." I wish I had read reviews before booking, because the noise is a problem. We hung out at the lounge, but you didn't expect to hear it up in the room. I will say the best part of our stay was the Lounge & Valet staff. They were the friendliest & most helpful.

  • Stayed: November 2012, travelled with friends
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2  Thank MissVail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArtisanGM, Hotel Manager at Artisan Hotel, responded to this reviewResponded 15 November 2012

Hello and thank you for your review. I am terribly sorry we did not meet your expectations with our service or with our rooms, for that I do apologize please call or email me at your convenience as I would like to address all your concerns and find a solution to what seemed to be a disappointing stay.


Thank you for taking time out of your day and I look forward to speaking with you very soon.



Very Respectfully,

Ximena Keyes
Hotel Manager
702.214.4000 EXT 111
xkeyes@artisanhotel.com

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Reviewed 13 November 2012

We came to refer the Artisan Hotel (jokingly) as the Hotel California, because we booked 4 days and checked out after 12 (days). We could have checked out anytime we liked, we just didn't WANT to leave.

We had plenty of comped and deeply discounted rooms (4 star hotels) at our disposal, but once we read the reviews for the Artisan we knew instantly that this was the place for us. The reviews made us apprehensive about service, but we received everything that we asked for. The staff was responsive, yet laid back and non intrusive, just as it should be.

We arrived on Halloween morning via a shuttle bus from McCarren Airport.

The Attributes:
1) Great staff, sure you may not find the butt kissers that you would at most 4 star resorts, but the workers there are real. We were there longer than most, were treated with total respect, and everyone seemed genuinely happy to acknowledge us whenever they saw us.
2)The After hours PARTY SCENE. Thursday through Sunday nights, it is an unbelievable AFTER HOURS venue. The DJ did such a great job of putting out current tracks that we don't recall them recycling songs. Yes it may have been loud enough to hear it from the room, but it wasn't obnoxious.
3) Even during their busy times of the late night, they would bring up ice when requested.
4) We were able listen to our own music without concern of complaint.
5) The food is exceptional.
6) The pool (what can't you say about an adult pool with cabana's?)
7) The service, they'll do what they can to make your stay better if they can. I've been told that they can arrange a car rental for you to avoid some of the outrageous Airport surcharges.
8) Location to strip clubs (not saying that we went to any, but if we wanted to this would be the place for it).
9) Access to I-15
10) Security (just the right amount)

The drawbacks:
1) It didn't take us long to realize that we would probably need to rent a car or find a fair cabby (fortunately the Valet was able to hook us up with the later). You cannot walk a couple of minutes to get a quick bite to eat, snack food, smokes, or aspirin.
2) No refrigerators, or microwaves in the rooms.
3) For a party hotel, maid service should be available later in the day. We would have liked to have been able to enjoy BOTH partying all night AND having a cleaned room. Just after the time changed, I asked the maid if she would clean our room. She said "no, too late, I done for day". It was 1:30 so I called the front desk requesting service. They were happy to do it. The maid wasn't though, she said we had a "do not disturb" door hanger out. She provided us a different door hanger pointing (repeatedly) to where it said "maid service ends at 3 pm". We usually didn't wake up until after 1 pm, getting clean towels was easy but our room was only cleaned 2 times (in 12 days). That was the only reason we weren't able to rate their service 5 stars.

All in all our experience was overwhelmingly positive. We had such a good time there that we are planning on renting a suite for the weekend of our son's 21st birthday (this month). We are also relocating to the LV area and intend on staying there at least once a month.

Room Tip: If you are not planning on dancing until the sun comes up, and need quiet to sleep. We would recomm...
See more room tips
  • Stayed: November 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank M_L_Cabrera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArtisanGM, Hotel Manager at Artisan Hotel, responded to this reviewResponded 15 November 2012

Hello and thank you for our detailed review. It gives me great pleasure to hear our valued guest have an exceptional time when they are staying with us.

A 12 day trip is nice and what better place to do it at then here at the Artisan. I am pleased to hear you enjoyed the Staff, food, club and pool.

I will make sure I speak with my housekeeping department regarding the maid service during your stay. This is not usual and for that I do apologize. Please let me know when you’re ready for round two- I will make you reservations and throw in a nice sweetener just for becoming our new VIP.

Thank you for taking time out of your busy day to let other travelers know how you enjoyed your time with us.


Thank you,
Ximena Keyes
Hotel Manager
702.214.4000 EXT 111
xkeyes@artisanhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Artisan Hotel

Address: 1501 W Sahara Ave, Las Vegas, NV 89102-4820
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #178 of 263 Hotels in Las Vegas
Price Range: £46 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Artisan Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
Non-Gaming Boutique Hotel located 1/2 mile from the Strip. The interior features numerous bronze statues and paintings by Artists such as Van Gogh, Cezanne, Renoir and more. A Las Vegas favorite, experience the soft candle lit ambiance throughout the Lobby, Lounge and romantic Fine Dining Room. Exchange vows in the Eurpoean Wedding Chapel or in a Cabana within the lush surroundings of the Mediterranean Pool. Experience Las Vegas' best kept secret! ... more   less 
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Also Known As:
Artisan Hotel Las Vegas
Artisan Las Vegas

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