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“Nice Stay”

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Holiday Inn Express Las Vegas South
Ranked #119 of 264 Hotels in Las Vegas
Certificate of Excellence
Palmdale, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice Stay”
3 of 5 bubbles Reviewed 14 October 2013

This is a good place to stay on the fly when visiting in Las Vegas. They have a shuttle that will take you to the Mandalay Bay or New York New York. The shuttle is great! No having to get in the car and find parking if you want to walk the strip. Rooms are clean but be advise that there is no ice machine on the third floor. I found this out after walking the length of the third floor in socks only to get my feet wet as the carpet was soaked from those who were using the pool. After finding no ice machine in the usual places I had to go to the first floor to find the ice machine!

Room Tip: Be sure to get your ice before heading to your room if you are on the third floor. No Ice machine on...
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Las Vegas South, responded to this review, 29 October 2013
Dear K R,

Thank you for your feedback. We appreciate you taking the time to help us improve our guest services.

I sincerely apologize for the inconvenience you had with the ice machine. Nevertheless, it was real pleasure to learn that you had a pleasant overall experience with us. Your satisfaction is of utmost importance to us as we constantly strive to make your experience a great one.

We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Dhan M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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375 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
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North Dakota
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed 8 October 2013

Overnight stay, the location is off the strip but the hotel does offer a shuttle to the Mandalay Bay Convention Center, and New York Casino until 1 AM. They also have a morning Airport drop off shuttle. The taxi fare from the airport is about $25 to $30 one way. The room was clean and the hotel was fairly new. They offer free in room wifi and a good breakfast. The only problems we had were: didn't receive our wake up call, and they hadn't scheduled our morning airport shuttle, which we requested the night before. They were able to gets us on a shuttle that morning on time. I would stay here again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bs4u2c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager45963, General Manager at Holiday Inn Express Las Vegas South, responded to this review, 10 October 2013
We appreciate the comments and I am glad you choose to stay with us while in Las Vegas. I do apologize that your requests were not immedietly fullfilled but I am glad to hear our staff took immediete action to ensure they were. Thanks you again and we look forward to seeing you again soon.
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Co Durham
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 2 October 2013

We spent one night here during a weekend trip to Las Vegas with friends.
The room was spacious and there was free wifi, but unfortunately no fridge. I believe they were available at a charge, but think this is disappointing for a Vegas location.
The bed was huge and comfortable, although the room looked slightly tired, probably just due to the age of the building. It was certainly clean and only the lack of fridge would stop me staying there again.
We didn't get a chance to try out the pool area, unfortunately.
Thoroughly enjoyed the free breakfast! Lots to choose from, including hot items, toast, bagels, muffins, jams etc. The orange juice in particular was lovely. What brand is it!
Well located, and there was also a shuttle bus, though I can't remember which big casino places it stopped at.
Free parking included, which is a bonus, and the staff were really helpful.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank k44durham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager45963, General Manager at Holiday Inn Express Las Vegas South, responded to this review, 4 October 2013
We are glad you choose to stay with us while you were visting Las Vegas and taking the time to post positive comments about your stay and also suggestions. Our Orange Juice is provided by Royal Cup Distrubution. Our hotel shuttle service provides transportation to and from Manadaly Bay, NYNY and also the Townsquare Shopping Center Thank you again and we hope to see you in the near future.
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Watford, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 September 2013

This place was a very basic hotel, and that isn't saying much in Vegas. The customer service was exceptional, however, and it was very clean, so not bad if you are looking for an inexpensive off-strip hotel. I got my dad a junior suite for two nights and when we went to check him in the room was spacious and very clean. However the bed was quite large for the two small pillows on it and that looked a bit strange. The view from the window was almost totally blocked by the external part of the building. The strangest bit, perhaps, was that the clock radio looked very new, as did the rest of the building, but it played CDs and had no hook-up for MP3 players. Who travels with CDs anymore? I mean that's not essential, but the thing was huge and I just can't figure out why you would bother with such a massive, new piece of kit that very few people would use in this day and age. The pool was small and next to the parking lot, but blocked off by privacy fencing and very clean; we took my daughter swimming in it and it's good for kids. My dad said the breakfast was abysmal and he's not too picky, but I didn't see it first hand. Overall, if you're going for a short stay and don't want to be on the strip or are going for business on a budget, this is an ok place, mostly because the people working there were so incredibly nice, welcoming and accommodating at every chance to be so.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KM A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Las Vegas South, responded to this review, 21 September 2013
Dear KM A,

Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. It is regrettable you were not fully satisfied with our facilities. Please remain assured that we have recorded your comments and will forward it to the appropriate departments for future considerations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pomona, California
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 13 August 2013

this is a very clean hotel great customer service friendly staff the rooms were very nice had a great nights sleep wonderful bed very comfortable. they had a good breakfast a wide choise .only a cross the freeway from the strip. lots of parking nice work out room.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager45963, General Manager at Holiday Inn Express Las Vegas South, responded to this review, 15 August 2013
We are glad to hear you had a wonderful stay with us while you were visiting Las Vegas. Our quiet non gaming hotel is conveniently located just 1 mile from the famous "Las Vegas Strip" and our complimentary shuttle to and from Mandalay Bay, NYNY and the Townsquare Shoppping Center makes staying with us a great value. Thanks again and we hope to see you again soon.
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Richmond, Kentucky
Level Contributor
156 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 9 August 2013

I was so happy that we were NOT staying on the strip. This is just off the strip without all the noise and people. They have a free shuttle that will take you down but we did not have any problem driving ourselves and parking at the various hotels/casinos.

The beds were comfortable and the rooms were clean. You do hear the airport noise but it didn't bother me. The breakfast is why I love to stay at Holiday Inns. Love it!

Staff were super friendly

Room Tip: Stay on the second floor if you want to do your own laundry. That is where you will find the very re...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tamara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager45963, General Manager at Holiday Inn Express Las Vegas South, responded to this review, 12 August 2013
Thank you for posting your comments in regards to your recent stay with us. Our staff here at the Holiday Inn Express is one of the best, Thanks again we hope to see you in the future.
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Santa Barbara, California
Level Contributor
143 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 26 July 2013

Pleasant staff, especially at the morning breakfast buffet, but this hotel is definitely showing it's age. Ladder up for days in the lobby with wires hanging down. Cable TV service went out and they made it sound like Cox didn't even want to respond. Thermostat broken in the room so you had to control the AC at the unit with choice of blast or bigger blast - so without a thermostat you'd wake up around 2AM freezing. But the worst thing was the room REEKED of cigarette smell and when I complained about it at the desk when checking out the reply was "oh, you're right below the smoking wing and it comes through the vents" - if you know what the problem is FIX IT, my room was a non-smoking room!

Room Tip: If your room is on the third floor, west side and you don't smoke CHANGE your room - the smell o...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RM30139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager45963, General Manager at Holiday Inn Express Las Vegas South, responded to this review, 29 July 2013
Thank you for choosing to stay with us while in Las Vegas and would like to extend a sincere apology for your disatisfaction during your stay with us. Please give me a call directly the next time you plan to visit Las Vegas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Las Vegas South

Property: Holiday Inn Express Las Vegas South
Address: 5760 Polaris Ave, Las Vegas, NV 89118-3102
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#69 Business Hotel in Las Vegas
#70 Family Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Las Vegas South 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
****Renovated Hotel**** Fridges,Microwaves and safes in all rooms. State of the art exercise facility. Stay Smart and welcome to the Holiday Inn Express Las Vegas South. We are located minutes from McCarran International Airport (LAS) and 6 miles from the Las Vegas Convention Center. The Holiday Inn Express Las Vegas South is just minutes away from the famous 'Las Vegas Strip' and Las Vegas Speedway, host of NASCAR. Guests visiting Las Vegas for business or pleasure can easily access the I-15 and I-215 routes or use our complimentary shuttle service to and from Aria, Town Square Shopping Center and Mandalay Bay. Our shuttle operates daily from 6:30 AM - 11:00 PM making visiting Las Vegas convenient. The Holiday Inn Express Las Vegas South makes comfort a top priority with our free Express Start breakfast, relaxing Jacuzzi, heated outdoor pool, fitness center, free high-speed wireless Internet in each guest room and lobby and the use of our free business center that is available 24 hours a day. Local businesses, universities, and attractions near hotel: UNLV, IBM, Triaga, Konami Gaming, IGT, Pepsi, American Family Insurance, MGM, Excalibur, Luxor, New York New York, Belz Outlet Center, Town Square and Fashion Show Shopping Center. Planning your next meeting, sports tournament or family reunion in Las Vegas? ... more   less 
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Also Known As:
Holiday Inn Express Las Vegas South Hotel Las Vegas
Holiday Inn Las Vegas
Las Vegas Holiday Inn

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