I went online and booked because I was so excited! I wanted to surprise my best friend for her birthday! I never got a confirmation email so I got concerned. I called the company to try and talk to someone about why I had not gotten a confirmation email. I talked to a man that was so rude that I decided to cancel the reservation and book with another company. He immediately sent me a cancellation email which made me laugh out loud! Nice work! lol
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