Had a great experience here. We stayed here for my husband's birthday, complimentary because of his silver elite status. The staff did not compromise service because of the discount, though.
When we first checked in, we were given room 410. The door handle fell off in the inside. Also noticed that the wall art in the bathroom was hung upside down. No big deal but the front desk staff was nice enough to give us a new room on the 12th floor.
When we got to the new room, there was champagne and chocolate covered strawberries waiting for us. A very nice touch.
The hotel is very close to the convention center and a walk away from the strip. It would have been nice to have an information book that most hotels have that orients travelers to the general area and to the hotel. Maybe that's in the works. The monorail is very close and will take you to the strip for $5. But the front desk staff won't tell you tips like that; they said that there was no information book because the hotel doesn't really have that many amenities and then offered some generic tour brochures. Thought that was an odd comment but maybe it was his first day.
At night, it was very quiet in the halls. It was nice to have a non-smoking space to come home to. The rooms were clean and housekeeping did a great job of tidying while we were out. The decor feels fresh. Aveda products! There was also free cider in the lobby. My only complaint is that the air gets pulled under the door and creates a whistle that is apparent when it is really quiet. Otherwise, great hotel experience.
The front desk staff were very helpful. When we needed some tickets printed, the front desk guy was nice enough to just print off one sheet versus paying $5 in the business center.
We had dessert at the bar (I don't know the name because there is no info book). I recommend the chocolate torte. The service was good.
Great experience here. I would come back.
- Official Description (provided by the hotel):
- The Renaissance Las Vegas Hotel celebrates everything that is distinctive and unique in Las Vegas. For the independent traveler who values originality, Renaissance is the only hotel brand that inspires and provokes its guests to discover something wonderfully new and different—each and every time they stay—so that no business trip ever feels routine. Located just one block east of The Strip, mere steps away from the Las Vegas Convention Center and Las Vegas Monorail; we offer direct access to all of the action and a peaceful night’s sleep to follow. As coveted location for the convention delegate, we make your trip home after a long day easier on your tired feet. Designed to champion effective meetings and events, the Renaissance Las Vegas Hotel provides highly perceptive services and precise execution to ensure the success of everyone involved. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Las Vegas Hotel
- Las Vegas Renaissance