THE GOOD THE BAD AND THE UGLY
First the good:
The grounds are beautiful. The casino is quite and no smokey. The rooms are nice but a little plain. The rooms have good views.
Most of the restaurants are not open for lunch. The toiletries are very sub par for the price point of the rooms. There is no wifi at the pool. Service is questionable. If you want to call the concierge, you get connected to a central service for both Wynn and Encore, not your priviate Towers concierge. Same thing with restaurants. The pool is very small and service is almost nonexistent. They stop serving food at 2:30.
I paid $50 for an upgrade to the towers and come to find out at checkout, it did not include breakfast. Why would I pay and extra $50 a night and receive none of the benefits of the towers room?
Get prepared to wait in lines everywhere. It all starts at check in for the towers, then the concierge, elevators, taxi cab, and breakfast.
There was a huge hair in with the toiletries. The housekeeper never refilled the shampoo or shower and gel and only occasionally everything else.
The hotel is very unsafe. All you have to do to get access to the guest rooms is show a key card. A women was attacked in the room across the hall from me. Metro police and security had to be called.
My tv did not work my first day. This was during the NCAA tournament. It could not be repaired because security was busy and could not let the Cox cable guy in. The front desk manager said he would remove the $50 upgrade fee for the first night but he never did.
The Mandarin Oriental is a much nicer, safer hotel with superior service. I will never stay at the Wynn again.
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- Also Known As:
- Wynn Las Vegas Hotel Las Vegas
- Wynn Hotel Las Vegas