We have been staying at Siena Suites since May 06. We have 2 cars which are registered at their office. My husband works but I don't so one of our cars are rarely driven. I happened to notice one day, tow trucks entering the parking lot. Well low and behold they were hooking to our car (that we hardly ever drive) and preparing to tow it away. I understand they have to keep up on abandoned cars, but I think before they go TOWING someone's car off that PAYS to stay at their hotel, they should first check their registry of paid guests. When I approached the manager (Kimberly) and told her that the car belonged to me, she was VERY rude and VERY unprofessional and stated that she would not have them unhook my car unless we was going to pay the tow bill.....I could not believe what I was hearing!!!!...By the way, the violation was that the car had been sitting in the same place for a long time, upon review of our rules and regulations, I found NOWHERE in it did it state you have to move your car around in the parking lot . Although there are numerous "work" trailers parked everywhere, taking up 3-4 spots at a time, it was told to us, they were ok with that because they knew who they belonged to....sounds like discrimination to me!!! In my opinion they need to replace that manager before they end up in a lawsuit.
- Official Description (provided by the hotel):
- Siena Suites Hotel, an extended stay experience like no other offers guests more than just a room providing everything you need to be productive or just kick back and relax! Our property features spacious one and two bedroom suites with separate living and sleeping areas and full kitchens. Provided and included are such in-suite amenities as free high speed internet access, coffee maker, iron and ironing boards, hair dryers, and premium cable television channels. Around the property relax and enjoy two heated lagoon style swimming pools with Jacuzzi's, a fitness center, free business center, and 4 onsite laundry facilities. ... more less
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- Also Known As:
- Siena Hotel Las Vegas
- Las Vegas Siena Suites
- Siena Suites Las Vegas