I think this is my 5th or 6th stay here....so I will keep it short. I stayed at M last month, so they have a high bar to meet. They didn't. Although I love the value of the buffet (as do the kids) and the movies and bowling, the customer service of the casino staff is never stellar. In fact, many of them don't ever talk. I hate that.
In addition, our room must have been located near the main water pipes as we heard noise and rushing water all night. Very smokey too....much more than usual.
I have reviewed this hotel several times, and while there are a lot of great things, I think I am going to skip the extra 30 minute drive from Phoenix and stay closer.More