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Signature at MGM Grand
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Reviews (13,196)
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5,252 - 5,257 of 13,196 reviews
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11
Reviewed 19 July 2014

Nice rooms, great location and overall a great place to stay! We go to Vegas a couple times a year and always stay at the Signature. It's rooms have refrigerators, stoves and sinks with the ability to keep and cook food in the room which can save a ton of cash when traveling with a family.

  • Stayed: July 2014, travelled with family
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1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

We got an excellent deal midweek (about $100 per night including resort fee/taxes!) for an absolutely gorgeous suite on the 37th floor. Micro, fridge, kitchenette with dishes/silverware on request, Jacuzzi tub, big separate shower. Really, really nice! Great friendly service with a couple of glitches... 1) our room was not serviced on one of the days, and we returned very late so there wasn't much to be done right then. 2) called housekeeping another evening for extra towels and glasses and they never arrived. 3) had some rude customer service on 2 occasions in the gift shop. So at the end of our 4 night stay, I spoke to the manager, who was very helpful and professional, and very concerned about these lapses in service. He made it clear that our problems, while not that big of a deal, was not at all up to their normal standards of hospitality. I am quite sure someone(s) who dropped the ball had an unpleasant conversation with their boss later! :-) He also comp'ed some fairly significant meals we had charged to the room to make up for our inconveniences, which was more than fair. I actually left more impressed with the property because of the way they handled the issues that are bound to come up occasionally at any hotel. The only other small issue is that the Signature towers are at the back of the MGM property, literally a steady 10-15 minute walk to the casino, etc. The Signature has its own small but nice pool, but you have access to the main MGM pool which was fabulous and busy. Overall, we were extremely pleased with our stay!

Room Tip: Higher the better, Strip side for best view, but opposite overlooks pool and airport which isn't bad. Tower 1 closest to MGM pool and Wet Republic which had very loud music in afternoon and evening.
  • Stayed: May 2014, travelled as a couple
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3  Thank Daddin458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

Stayed here with the family ( kids are 17 and 20), and were so pleased. The service was amazing. After check-in the front desk called to make sure everthing was okay and if we needed any items for the kitchen. We asked for more robes and towels and they were delivered immediately.
We were on the 31st floor in tower one and walking in the air conditioned walk to MGM was not long at all and there are people movers! Loved that we could go to the casino, restaurants and pools the MGM has to offer and then could walk right back to our quiet smoke free paradise.
The only downside was the air conditioner in the room only went down to a certain temperature so the hallway was cooler than our room. Other than that, it was perfect and I will stay there again.

Stayed: July 2014, travelled with family
1  Thank imafifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014 via mobile

Get away from the cheesiness of Vegas. With Signature you are near a Starbucks, moving walkways to MGM Grand and have the pools and lazy river access to tout disposal. We used the bus to get up and down the strip. Tickets are sold at every stop. We upgraded our room and were thrilled w a 1 bedroom 2 bath suite. Finally a bathroom as nice as the one we have at home w a tv ! Loved the full kitchen w Meile oven. Although we did not use anything there. We needed extra towels and aside from waiting home forever,they ce quickly. Left a nice tip for the maids as they cleaned up the suite so beautifully.

  • Stayed: July 2014
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4  Thank Tonya Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SignatureManagement, Signature Guest Relations at Signature at MGM Grand, responded to this reviewResponded 2 August 2014

Thank you for sharing this positive feedback with us!

We are pleased that you had an enjoyable stay and appreciate the opportunity to provide the details of your guest experience to our employees. We have provided our direct contact information to your message site in the event that we may provide any additional assistance.

We truly value your business and hope that we may welcome you back in the future.

Sincerely,

Nicole Cavanah
Signature Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

Stayed with my partner for 12 days at the end of june. Check in was fairly easy although we did have to wait for 30 mins until 3.00pm to check in.....after a 10 hour flight I thought this was a little petty. The room was fantastic has a standard suite tower 2 on the 21st floor...large living area and a huge bathroom with 2 person whirlpool bath. No problems with noise even though we were on the side of wet republic...infact it was quite fun watching calvin harris from 21 floors up and the view of the airport was cool. we found house keeping to be of a high standard....we asked for pots and pan cutlery and glasses to be provided when we got to the room with no problems...went to walmart to get stocked up on goodies and also used vons (delivered directly to room)......the signature is like an oasis to come home to after a few hours walking the madness of the strip...the tower 2 pool was rarely busy and a great place to relax before it got too hot... beware the heat in june it was 45 in the day and 30 at night for some days...the walk to mgm is nothing to worry about it takes 5-10 mins max and not a concern...we also used the front entrance onto east harmon avenue if we wanted to get onto the strip....has a great time at the signature and if i ever go back to vegas would stay there again...

  • Stayed: June 2014, travelled as a couple
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4  Thank julia h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SignatureManagement, Signature Guest Relations at Signature at MGM Grand, responded to this reviewResponded 2 August 2014

Thank you for sharing this positive feedback with us! We are pleased that you had an enjoyable stay and appreciate the opportunity to provide the details of your guest experience to our employees.

We have provided our direct contact information to your message site in the event that we may provide any additional assistance.

We truly value your business and hope that we may welcome you back in the future.

Sincerely,

Nicole Cavanah
Signature Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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