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“good, but not great” 3 of 5 bubbles
Review of Signature at MGM Grand

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Signature at MGM Grand
Ranked #13 of 264 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Scottsdale, Arizona
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“good, but not great”
3 of 5 bubbles Reviewed 26 May 2009

Check-in was chaotic. At 5:30 pm they said I was lucky that there was a room clean and available.
Jr. suite was nice but snug for LV...balcony had no chair or table. Nice bathroom.
I turned on the "maid service" button at 10 am and had to remind them at 5pm to do the room.
Valet and bell were spot on, kind and helpful.
I generally like a young crowd, but they were as markedly trendy as a gay white party, but without the friendliness.
I loved the smoke-free, the proximity to the strip and the endless free bottled water. The fitness center comes with the resort fee but is minute and inadequate by LV standards.

  • Stayed May 2009, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cpete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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vancouver
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 25 May 2009

We just got back from staying at the Signature. WOW!!! what a great experience. There was one small but very important mistake on their part but other than that, it was a pretty great experience.

Upon arrival it was a smooth and classy check-in. The lobby was wonderful, none of that smoky, casino smell and atmosphere. There were bellman to open your car door and help you out and help with your suitcases if you wanted to go with that option. You really felt like a guest vs. just a number as it would seem to be the case with many of the hotels on the strip.

The suite was on the 25th Floor facing the strip. We had asked to stay in the highest room with a view of the strip as it was our wedding/honeymoon trip. They definitely delivered. The suite was clean, spacious and quiet. Others have complained about the paper-thin walls but me and my new hubby definitely did not have anything to complain about. The bathroom was GORGEOUS!!!! HUGE whirlpool tub, separate large shower, great lighting, huge counterspace and the separate room for the toilet was excellent. The king-sized bed was super comfortable and the air-conditioning was excellent. Considering it was 39 degrees outside, we definitely didn't feel the pain of the heat inside.

Even though other reviews have complained about the distance from the strip, we LOVED it, it was far away enough from all the craziness of even the MGM Grande but not far at all walking wise to our hotel room. It just felt like you were entering a different world but we were in Tower 1 and I think Tower 2 and 3 were farther away so can't speak for the guests in those towers but Tower 1 is DEFINITELY the way to go. Having a starbucks right in the lobby was a nice treat too as you could grab a coffee on your way to start the day off.

All in all our vacation/wedding/honeymoon was excellent but... our biggest surprise/disappointment in the hotel services was when we got home and originally we thought the hotel had sent us up a bottle of beautiful moet champagne to celebrate our wedding day as the card did not indicate any names from friends, etc., we even thanked the hotel and they took the acknowledgement as though it was their own, we found out upon getting home and talking excitedly about our stay to our friends that in fact... our FRIENDS had sent us the champagne and the hotel just did not write down their names on the card even though they had specifically said their names.... how tacky is that!! The hotel was nice but a bit of a surprise disappointment of an ending to an overall nice stay. Maybe it was an oversight on the part of their concierge but REALLY let's be more professional and attentive next time. That's a pretty big deal when people spend ALOT and for others to take the credit that way is very unprofessional. Did they think we would not find out or something?!?!?!

  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank anakbots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allentown PA
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 25 May 2009

We stayed for 5 nights at the MGM Signature and we had an incredible time! The location is a short walk from the strip, and the valet service was prompt and friendly. In my opinion, their attention to detail beats the Ritz Carlton level of service. The 20.00 a day resort fee includes as much bottled water as you want, and wireless internet service. You do have to ask for a newspaper in the morning at the front desk. We cooked breakfast each morning and enjoyed the pools at Signature as well as MGM property pools (although we wouldn't pay 50.00 for cover to Wet Republic on Memorial Day Saturday). Was in Tower 2 with Strip View Junior Suite. Spa tub was great.

Check out unadvertised steak special at Ellis Island for 6.99. Again, Great food and deal.

Can't wait to go back to Signature!

  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PATraveler068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 24 May 2009

If you are traveling to Las Vegas and are tired of the standard of rooms located on the Strip, you might want to give The Signature at the MGM Grand a try. Skeptical is the word that best described my attitude making the reservation but completely overwhelmed by the opulence and attention to detail descibes our arrival and stay. The staff was very friendly and helpful beyond belief for Las Vegas. The room was very well appointed and had everything anyone could want. The services within The Signature itself were good but we were a little disappointed that many of them (cafe and Starbucks) closed by 5 p.m. Hearing that it was a long walk to the strip, we checked with the front desk and found that it was only 1 1/2 blocks on Harmon street, and a little farther going through the MGM Grand casino, however, moving walkways made it almost effortless. The pool area is great and the wait staff was very attentive but left you alone if you were relaxing. A nice change for Vegas. We would highly recommend The Signature to anyone with one hint of advise... Go on thier website and signup for thier emails as you will recieve room specials every 2 to 3 weeks that make the experience even more enjoyable. And if you need food/drink/accessories at a fraction of the cost, there is a CVS and Walgrains Drugstore less than 3 blocks away and they are open 24/7. The SIgnature at MGM Grand is what Las Vegas memories of made of... Enjoy!

  • Stayed April 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Mystic007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glos, UK
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 May 2009

As we were travelling with two young kids I was so glad we chose the Signature. The suites are all equipped with a mini kitchen with everything you need. We had a one bed suite in tower 2 which was spacious. The bathroom was big with a separate toilet. The hotel bedroom areas were quiet which was good for us. Our balcony view was ok but not fantastic. The hotel location was slightly back from the strip but connected to MGM Grand by walkways. Just walking through the MGM Grand was tiring! It was great to have the Rainforest Cafe in the MGM Grand for the kids. There are so many hotels in Vegas though I would like to try another one next time. We used one of the 3? swimming pools, although you had to pay to use one of the fancy poolbeds (plastic ones were free) which is over the top as you dont have to pay for them in St Tropez! I guess its just a US thing as you have to tip almost everyone, and pay for valet parking, and tip the valets for bringing and parking your car - it all adds up!

  • Stayed April 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank InesC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central Florida, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 May 2009

The Signature at MGM Grand was a beautiful property. We went with another couple and got rooms side-by-side that we turned into adjoining rooms by use of an outer door. Very nice feature. The bathroom was spectacular, ie. jetted tub, big shower, luxurious linens, nice toiletries. The downside to this property was the location. If you're going to Vegas to walk the Strip and sightsee, find another hotel. Yes, it was possible to walk from the Signature but it surely wasn't convenient. It was at least a 10 minute walk just to get anywhere. I'd stay there again if given a chance but I'd bring my better walking shoes!

  • Stayed May 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Diane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cortlandt Manor, New York
Level Contributor
50 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 21 May 2009

Spent 5 nights with my husband as an get away/anniv. trip. Location was great, 10 minutes from the airport. The lobby is stunny, a zen like quality in LV!! Rooms were great! Very well designed,stunning bathroom.

Short walk to MGM and all is Las Vegasness. Short walt to PH, the Bellagio and rest of the strip.

Service cutbacks did put a damper on the stay. Valets were unavailable to get car when we called from our room. We had to wait an extra long time in the heat! One day the pool was closed, and we had our choice of pool at another tower with no shade, or a walk to the MGM. This in 100 degree heat was simply unacceptable. I would have aked for a different tower.
Also, if you wanted to use the buisness centers computer there was a charge. This was also unnaccptable condisdering the $20/ day fee.

All in all it was a great place, but would be unlikelty to return because of these issues.

  • Stayed May 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank rskny1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Signature at MGM Grand

Property: Signature at MGM Grand
Address: 145 East Harmon Avenue, Las Vegas, NV 89109-4504
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Las Vegas
#9 Romantic Hotel in Las Vegas
#10 Spa Hotel in Las Vegas
#10 Luxury Hotel in Las Vegas
#13 Business Hotel in Las Vegas
#18 Family Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Signature at MGM Grand 4.5*
Number of rooms: 576
Official Description (provided by the hotel):
The Signature is a world within a world. As your private portal to everything Las Vegas, you're free to indulge in an incredible array of diversions – with one commonality: an elevated level of personalized service. So whether you're grabbing a drink at The Lounge or basking in the private luxury of your own poolside cabana, you'll experience a level of attention and dedicated service that's unsurpassed, right at the heart of the most exciting city on the planet. Truly, this is Vegas at its best. As your gateway to this most incredible of cities, The Signature puts you at the doorstep of Las Vegas' most amazing experiences. Our concierge is just the person to open that door and show you the way through. Allow us to serve your every whim, from show tickets to procuring a table at that must-experience restaurant to making your golf reservations. And when you feel the desire to leave your tranquil escape for the excitement of Vegas, the gaming, nightlife and entertainment of the phenomenal MGM Grand is right next door. ... more   less 
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Also Known As:
Signature Hotel Las Vegas
Signature Las Vegas
Mgm Grand Signature
Signature At Mgm Grand Hotel
Signature Mgm Grand Las Vegas
Mgm Signature Las Vegas
Signature Mgm Las Vegas
Signature At MGM Grand Las Vegas

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