We stayed at the Platinum over memorial day weekend for the first time and our check in went well with an upgrade given to us and very efficient bell service with luggage brought up promptly. The room was large and all was in good working order. The carpeting right where it starts off the tile was very badly stained which did not seem too inviting however. The pool was good and pool service, food, etc was also very good. The staff was friendly and efficent. Our main complaint came after we left and realized we had left our feather bed pillows from home. When I called back I was told they were not turned in and the room had been rented out already. Seems kind of strange that there would be two pillows with different pillowcases and a different size than the other pillows used on the bed left on it when the maids made it up. Makes me think that someone decided to keep the pillows or just didnt want to bother with sending them to us. We will not be staying at the Platinum hotel again because of this. There is alot of competition out there for hotels and I would hope some would try a little harder to return items that are left behind which Happens alot I am sure.
- Official Description (provided by the hotel):
- The Platinum Hotel and Spa is non-smoking with no slots or tables; a sanctuary located near the action (just a block from the Las Vegas strip) with the look and feel of a trendy boutique hotel. Specializing in personalized service and offering an intimate spa, it's own restaurant and lounge, with an indoor/outdoor pool and spacious lounging deck, the Platinum offers only spacious suite rooms. ... more less
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- Also Known As:
- Platinum Hotel Las Vegas
- Platinum Hotel Spa
- Platinum Hotel And Spa Las Vegas