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“We love Eugene!” 5 of 5 bubbles
Review of Platinum Hotel and Spa

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Platinum Hotel and Spa
Ranked #11 of 264 Hotels in Las Vegas
Certificate of Excellence
Loveland, Colorado
Level Contributor
93 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“We love Eugene!”
5 of 5 bubbles Reviewed 21 February 2012

Went back for the Trade Show, this time we booked a stay with a Non- Casino Hotel ( based on the repeated yuck of the Rio ) and what a TREAT! I love love this Hotel.
No casino but everything fun is within walking distance! ( And let me tell you work a booth for 14 hours a day and a nice walk is HEAVEN!)
We arrived via Shuttle, battle worn & punchy...greeted by a super friendly & helpful staff. I believe his name was Eugene..he was AWESOME! Friendly, helpful, funny...everything we like!
Our room was amazing! Roomy, clean, comfortable with just the right touch of class that reminds you your in a nice Hotel! Room service, cleaning service- every time we dealt with Hotel Staff they were wonderful- professional, personable.
The one thing that I would want improvement on is the room service menu- not so good. Mostly dry & just well..not so good. If we didnt fly in we would bring food next time and save some $$. But..ALL else was excellent. The lounge outstairs was FABULOUS, tapa, great drinks, waitress was our new BFF ..."DON"T BREAK THE SEAL!" ...( private joke ..we loved you!) We love this place! Stay, bring your own food if you can- it's a nice stay with a staff that makes you happy you ARE staying!
: )

Room Tip: Bring your own food.
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  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank justddz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Platinum Hotel and Spa, responded to this review, 23 February 2012
We are so happy that our staff exceeded your expectations. We work very hard to give everyone great customer service and we are thrilled that you experienced it and wrote about it. Thank you for taking the time to let everyone know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,539 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,001)
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Tucson
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

we are not gamblers so not drawn to that as a feature of a Vegas hotel. In fact, it takes away from it all for us .. we tire or the noise and people and smoke. The Platinum has no noise (party-free policy). We never once saw someone else on our floor but saw they had room service so they were there! This is a 5 min walk from the strip and we took in shows every night and still walked back to the hotel feeling completely safe. No idea what kind of mattresses they have but it is the first time in a long time I did not wake at a hotel with a sore back ... the perfect bed. The bathrooms are amazing ... 2 person tub and lovely tiled shower as well as double sinks. Ample closets.

Concerns: We booked a few months early and travelled wiih another couple and wanted to be by them. We were put 6 floors apart. Added logistics for sharing meals so was a bit annoying. I understand they were fully but surely hotel software has a way of linking 2 rooms make in the same reservation to be close together.

Room Tip: The higher up you are the better. You can see mountatins and the strip from all rooms but the full...
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  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Nancy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Platinum Hotel and Spa, responded to this review, 23 February 2012
Thank you for taking the time to write such a great review. We are happy that your stay was so enjoyable and hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arizona, United States
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

We booked this hotel based on TripAdvisor reviews and were glad we did. We had 3 different rooms and were placed on the same floor. The staff were very accommodating and friendly. The rooms were huge, full fridge with ice/water dispenser, and lots of closet space. Short walk to the strip and a relief to escape back from the smoking, noise and lights that makes and breaks Las Vegas! Had to call twice for linens for the fold out sofa but when the kitchen overhead lights would not turn off, maintenance was there within 10 minutes. The Happy hour was a great value though our waitress seemed to be the only one serving and was very, very busy on Friday night. Did not get to make use of the pool or gym but the patio/pool area looked clean and attractive from the balcony! Overall a very enjoyable experience.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Platinum Hotel and Spa, responded to this review, 21 February 2012
We are glad you had such a great stay and that you found our staff so accommodating. We try very hard to keep our guests coming back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anaheim Hills
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

I absolutely love the Platinum hotel! The minute you walk in its like royalty there. They treat you like you are a guest of honor and always make it worth the stay. I was there this past Presidents day weekend and the employees and management team were especially accomodating. Specifically, the Director of Revenue (Melissa) was very helpful and patient when answering any questions we had. You cannot beat the price for the rooms there. Even the smallest suite they offer is fully equipped with a kitchen and spacious dining room serparated off by a large bedroom with a beautiful bathroom. The view of the strip is an additional plus. It doesn't get much better than that! I will always stay at the Platinum hotel when I travel to Las Vegas.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank KChr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Platinum Hotel and Spa, responded to this review, 21 February 2012
Thank you for such a great review. We're thrilled to be your #1 hotel in Las Vegas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Forest, California
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 20 February 2012

nice place, room carpets and upholstery were a little dirty. lobby was clean, front desk and valet employees were friendly. bar downstairs has good happy hour deals. rooms were spacious

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank hightower37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

This hotel was great in the sense that it did not have a casino, and therefore did not have the insanity in some of the others. The pools were nice and warm, and the staff was nice enough. Some of the room did not look like it had been wiped clean and there were stains on the carpet, but nothing disgusting. I would recommend this hotel/ The restaurant was not fantastic- the server was nice, but there are better places to eat in Vegas.

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank FamilyFun033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Platinum Hotel and Spa, responded to this review, 20 February 2012
Thank you for your review. We are always working with the staff to keep our rooms as clean as possible for our guests. We are glad you could appreciate the tranquility of our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

If you are looking for a NON SMOKING Hotel, and you are looking for a room that will GUARANTEE 2 Beds, and you want to be close to the action, yet NOT Lost in the madness of it all, you are looking for service, romance, stay with friends or family..You would love a balcony, spacious accommodations, a full kitchen, stocked with utensils,feel like you checked into your second home, good food at great prices..THEN STAY HERE..Do yourself that great favor and stay here..If I ever go back to Vegas, this for sure will always be my hotel of choice..THANK YOU STAFF OF THE PLATINUM for helping me and my family create memories that will last a lifetime in the comfort and safety of your hotel.

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Britty007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Platinum Hotel and Spa, responded to this review, 20 February 2012
Thank you for such a great review!! We are so happy we were able to exceed your expectations and hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Platinum Hotel and Spa

Property: Platinum Hotel and Spa
Address: 211 E Flamingo Rd, Las Vegas, NV 89169-4708
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Las Vegas
#8 Spa Hotel in Las Vegas
#8 Luxury Hotel in Las Vegas
#12 Family Hotel in Las Vegas
#15 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Platinum Hotel and Spa 4*
Number of rooms: 255
Official Description (provided by the hotel):
The Platinum Hotel and Spa is non-smoking with no slots or tables; a sanctuary located near the action (just a block from the Las Vegas strip) with the look and feel of a trendy boutique hotel. Specializing in personalized service and offering an intimate spa, it's own restaurant and lounge, with an indoor/outdoor pool and spacious lounging deck, the Platinum offers only spacious suite rooms. ... more   less 
Reservation Options:
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Also Known As:
Platinum Hotel Las Vegas
Platinum Hotel Spa
Platinum Hotel And Spa Las Vegas

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