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“Stop looking, you just found the BEST HOTEL in Vegas!!!”

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Platinum Hotel and Spa
Ranked #7 of 265 Hotels in Las Vegas
Certificate of Excellence
Reviewed 12 January 2011

I booked this hotel based on the reviews on this site and i don't regret it. When we arrived at the hotel Nathan upgraded our room to their 1150Sqft "Princess Suite". I was like..WAO thanks! We had our suite on the 16th floor overlooking the strip which was nice. The rooms were nice and clean and they looked brand new, The kitchen had very nice black granit counter-top, the bathroom had a large jacuzzi and a shower and it was HUGE! The beds are very comfortable. The staff was always extremely nice and very helpful. The valet parking guys are super fast to retrieve your car and are real gentlemen (please tip them, they deserve it!). The rooms are very quiet and we did not hear any noise from the outside at all.Internet connection is kind of slow (just like in every hotel) but it is free so I can't really complain. It also might be the fact that we were on the 16th floor where the signal is weaker. Anyways, 1 thing is sure that at next year's CES I will be staying at the Platinum Hotel again! Keep up this great quality and your hotel will be full of happy guests! Thank you!

  • Stayed: January 2011, travelled on business
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Thank AudioSoundVA_com
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dgradillas, General Manager at Platinum Hotel and Spa, responded to this reviewResponded 23 January 2011

Thank you for your fantastic comments and recognizing our staff and Nathan. We truly appreciate your comments and share all feedback with our associates. Looking forward to having you back next year for CES.
Dennis Gradillas | General Manager | 702-636-2404 | dennisgradillas@lvplatinum.com

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2,873 - 2,879 of 3,817 reviews

Reviewed 12 January 2011

I recently stayed at the Platinum Hotel and Spa for three relaxing nights. The hotel is off the strip and therefore is very quiet. It is also a non smoking hotel and if you did feel the need to have a cigarrette they have a designated area by the parking lot where you could go. The room are very spacious and each room has a full kitchen as well as a jacuzzi and stand up shower in the bathroom. There isnt really anything nearby except for a 7/11 where you can run and get any quick snacks or beers. Room service was a bit pricey ( about $40-$50) for breakfast for two people but they did arrive in a timely fashion. I also had a spa treatment (scrub and 50 min massage) which wasnt very expensive. The spa is very small and I didnt see any steam rooms or saunas available. My only complaint is that since the hotel is off the strip it becomes a bit difficult to catch a cab. My fiance and I waited about 10-15 min to get a cab on a Friday evening when we wanted to go out to dinner. Overall the hotel is very nice and roomy if you are travelling with a large party.

  • Stayed: December 2010, travelled on business
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Thank SunLOver11368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dgradillas, General Manager at Platinum Hotel and Spa, responded to this reviewResponded 23 January 2011

Thank you for the great review! The men’s and women’s locker rooms each have a sauna for your use, as well as in our couples treatment room. Our sanctuary concept is to have a relaxing enjoyable time by the pool without the chaos of the STRIP, which is only a very short walk away. Come back soon!
Dennis Gradillas | General Manager | 702-636-2404 | dennisgradillas@lvplatinum.com

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Reviewed 11 January 2011

Unfortunately, we had only one night to spend at the Platinum (on the way to a Utah getaway). But, that one night was memorable. I do believe the hotel rooms are the very BEST in Las Vegas. They have everything you would want....and more! (How many hotels in Vegas have balconies!). But even beyond the wonderful hotel and amenities (oh, you owe it to yourself to eat it at the restaurant....quiet ambience and trerific food) it offers is the staff itself. The front office manager greeted me hospitably while my husband went to pick up our rental car. Our room was not quite ready, so I waited in front of the elevators on a comfortable bench. In a few moments the on-duty valet, Jimmy, came and offered me a bottle of water. From there, he engaged me in some very nice conversation and made my wait enjoyable. (The only recommendation I have to improve the hotel is a very superficial one. That is: Update the lobby and make it more warm and inviting. It's a bit cold and austere for my taste).

Stayed: December 2010, travelled as a couple
Thank megmarston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dgradillas, General Manager at Platinum Hotel and Spa, responded to this reviewResponded 23 January 2011

Thank you for your fantastic comments and recognizing our staff and Jimmy. We truly appreciate your comments and share all feedback with our associates. Hope you had a great time in Utah as well.
Dennis Gradillas | General Manager | 702-636-2404 | dennisgradillas@lvplatinum.com

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Reviewed 9 January 2011

Absolutely loved everything. The room was huge, it was wonderful having a full sized fridge, oven, stove, and microwave. We were able to bring back leftovers or order pizza in and then have an oven to reheat it the next day so it was actually edible. My younger sister enjoyed cereal and milk in her pjs watching TV each morning. It was a pleasant surprise to have a washer and dryer in the room so we did not have to cart home all our clothes smelling like casino smoke. The bathroom was amazing & the jacuzzi tub perfect after a long day. We loved looking out at the mountains each morning and night on the balcony. Internet connection was very fast & free since we booked online.

All staff were so accomodating, even printing out our show tickets for us. There was never a wait for anything, which can take hours at other hotels in Vegas! The hot apple cider each evening was a wonderful, unique touch, especially since it was chilly. We are not coffee drinkers so it was exciting to see something we enjoyed as well!

It was my 30th birthday and my sister's 16th. There was a nice note on the counter and chilled champagne and giant chocolate covered strawberries waiting in the fridge upon our arrival. All the little touches made it an amazing stay. Will stay here for all future trips to Vegas & have already told all our friends and family about it. It was a short walk off the strip, quiet, new, no loud casino attached, no smoking, & an incredible price. There was a gas station next door for snacks & the Tuscany behind the hotel with a 24/7 restaurant. The spa looked lovely, though we did not have time to enjoy it. Our only problem- it was so nice & beds so comfortable that we never made it out of the room before noon!!!

Thank you for a wonderful birthday, and especially to the staff who did not believe I was 30 years old! Oh, how that made my day!

  • Stayed: December 2010, travelled as a couple
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1  Thank Kelsey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dgradillas, General Manager at Platinum Hotel and Spa, responded to this reviewResponded 11 January 2011

Happy Birthdays! We are excited that you choose to celebrate your birthdays at the Platinum Hotel! Sounds like everyone had a great time!

Thank you for your comments and fantastic feedback regarding our team and your stay. We look forward to seeing you again for your next celebration!
Dennis Gradillas | General Manager | 702-636-2404 | dennisgradillas@lvplatinum.com

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Reviewed 8 January 2011

Stayed over Xmas. Large appt with view of strip. We were on flamingo road side (not koval road) therefore had view of stratosphere and mountains .....very beautiful first thing in morning. Huge appt with jacuzzi bath. Lovely new kitchens with black granite tops and stainless steel appliances. Crockery, cutlery and glasses all good quality. Customer service best we have had....nothing too much trouble. Problem with air con sorted within minutes of phoning...then they phone you back to check you are happy. One block back from strip but it is a big block..it is on the road directly opposite Bellagio so you come out right in the middle of things. We found it easier to go thru Ballys and come out the back, pass the employment centre, car park, then cross road and hotel on corner. Just a little bit too far when you are coming back from day on strip and feet are aching. Hotel very quiet must be soundproofed because we never heard any other guests. Heated pool and wooden loungers on roof of 5th floor. Wifi free at pool but not in rooms...$10per day in room.
Note....only valet parking at this hotel which is a pain...If like us you are in and out of car several times per day it gets expensive tipping the guys who get the car in and out. Only minor irritations, wi fi & valet parking, but would def stay there again.

  • Stayed: December 2010, travelled as a couple
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Thank BMS27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dgradillas, General Manager at Platinum Hotel and Spa, responded to this reviewResponded 11 January 2011

We sincerely appreciate your business and the great review. Internet/Wi-Fi is free when rooms are booked directly on our website. Wi-Fi is always free in the restaurants, pool, and hotel lobby. Valet is provided complimentary and gratuity is completely optional.

Looking forward to having you back on your next trip to Las Vegas!

Dennis Gradillas | General Manager | 702-636-2404 | dennisgradillas@lvplatinum.com

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Reviewed 7 January 2011

A must!! Loved the indoor/outdoor heated pool. The room service was great. Meals were worth the price.

  • Stayed: December 2010, travelled with family
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Thank nharem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dgradillas, General Manager at Platinum Hotel and Spa, responded to this reviewResponded 11 January 2011

Simple and sweet! Thank you for the review!!
Dennis Gradillas | General Manager | 702-636-2404 | dennisgradillas@lvplatinum.com

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Reviewed 6 January 2011

great room ,private bedroom,balcony,great bathroom jetted tub /full kitchen,washer dryer with soap . you gotta be kidding me ? no serious. coffee in room ( 20.00 for a pot of coffee at vetetian room service or walk 1/2 mile, 3 elevators to get some) staff was great to deal with had a last minute cancellation on room and they worked with us ,what a concept . old school service .stayed at venetian too pretty but not practical.wished we stayed at platinum whole 7 days .nathan at front desk was the man! great guy very helpfull. if we ever go to vegas again no doubt platinum is it .thanks mike k.

  • Stayed: December 2010, travelled with family
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1  Thank familyfencetampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dgradillas, General Manager at Platinum Hotel and Spa, responded to this reviewResponded 11 January 2011

Thank you for your fantastic comments and recognizing our staff, especially Nathan. We truly appreciate your comments and share all feedback with our associates. Dennis Gradillas | General Manager | 702-636-2404 | dennisgradillas@lvplatinum.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Platinum Hotel and Spa

Address: 211 E Flamingo Rd, Las Vegas, NV 89169-4708
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Las Vegas
#6 Spa Hotel in Las Vegas
#8 Business Hotel in Las Vegas
#8 Family Hotel in Las Vegas
#15 Romantic Hotel in Las Vegas
Price Range: £108 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Platinum Hotel and Spa 4*
Number of rooms: 255
Official Description (provided by the hotel):
The Platinum Hotel and Spa is non-smoking with no slots or tables; a sanctuary located near the action (just a block from the Las Vegas strip) with the look and feel of a trendy boutique hotel. Specializing in personalized service and offering an intimate spa, it's own restaurant and lounge, with an indoor/outdoor pool and spacious lounging deck, the Platinum offers only spacious suite rooms. ... more   less 
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Also Known As:
Platinum Hotel Las Vegas
Platinum Hotel Spa
Platinum Hotel And Spa Las Vegas

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