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Hampton Inn & Suites Las Vegas-Red Rock/Summerlin
Ranked #93 of 264 Hotels in Las Vegas
San Diego, United States
1 review
“Not Safe”
2 of 5 bubbles Reviewed 15 April 2014

While staying there, our car was broken into along with four others. We found out the thieves had hit the parking lot the night before as well. There are no parking lot video cameras and the thieves are well aware of it. Do not stay here!

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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458 reviews from our community

Traveller rating
    200
    118
    58
    55
    27
See reviews for
164
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128
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
PRESCOTT VALLEY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 15 April 2014

This hotel is located next door to a 24 hr gym, during our 1 night stay 3 cars were broken into during the early morning hours. This location needs lots of security and has none, no cameras, no patrol, nothing.

  • Stayed April 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank JAMES R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orem
1 review
1 of 5 bubbles Reviewed 14 April 2014

I stayed at the property about a month ago and it was fine. The only issue I had was the housekeeper flipped the latch on my door when she cleaned it one day and never flipped it back. When I arrived to my room that night It was a little scary to see. Nothing was missing but the desk clerk didn't seem to care to much.

I stayed again this past weekend on a my way to California. The stay was fine, room was okay but again the cutsomer service was shocking. I got a call to my room in the morning that my car was broken in to. (4 others as well). I went outside to assess the damages. Nothing major was stolen my window was shattered but all and all not the worst thing that can happen. That's life I guess. What upset me was the lack of sympathy the managment had on the people that were broken into. No real apology, no compensation for our troubles, no real interest. I would think maybe a list of places that could get a window fix, maybe our night taken care of since our cars got broken into in your hotel parking lot, SOMETHING. But nothing, except a response "that's why we have signs in our parking lot." Signs say "not responsible for damage caused to your vehicle."

Again the stay(s) weren't the issue but the service will be the reason I will not stay here again. Maybe this happens all the time and that's why they didn't seem to care.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Eric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis
Level Contributor
83 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 bubbles Reviewed 13 April 2014

The staff was great. They were the only good thing I can say about this location. The room I had on the 3rd floor has the worst carpet of any room I have ever stayed in anywhere. They may try to clean it but it doesn't show. It looks dirty, and very worn. My sliding shower door cam off the first morning after I showered. Hair all over the bathroom floor from previous visitors. Breakfast was mediocre. Could not stay here again because it wasn't clean. I travel to Las Vegas 8 times a year for work. This is the 3rd Hampton inn I have tried in the vegas valley, and easily the worst..

Room Tip: Avoid thus place
See more room tips
  • Stayed April 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank efitravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vancouber, Canada
1 review
5 of 5 bubbles Reviewed 7 April 2014

I was in a 100 Mile bike ride that weekend and this was a perfect location. The staff went out of their way to accommodate my late checkout request so I could have a shower after my event. The breakfast was great pre-ride fuelling and the complimentary coffee in the lobby was a real nice touch.

  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Draper, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 April 2014

The carpet in room 318 hasn't been replaced in eons. I expected more from a Hilton associated property. No hot tub, the pool was filthy, the breakfast staff was overwhelmed on Saturday morning due to the soccer groups (which the management knew about) and not a manager in sight on a busy weekend

  • Stayed March 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 28 March 2014

Everything was fine until the last day, when my $150 bottle of perfume was stolen. Annoyed that the front desk didn't do anything to help. They said we will look into it, but didn't follow up with anything. Hotel was clean and near suburbs, not near the strip.

  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Las Vegas-Red Rock/Summerlin

Property: Hampton Inn & Suites Las Vegas-Red Rock/Summerlin
Address: 4280 S Grand Canyon Dr, Las Vegas, NV 89147-7168
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #93 of 264 Hotels in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Las Vegas-Red Rock/Summerlin 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Enjoy all the action of the Entertainment Capital of the World, then relax at the Hampton Inn& Suites® Las Vegas/Red Rock Summerlin hotel in Las Vegas-Red Rock/Summerlin, NV. Our hotel is located just eight miles west of the Strip and just a few minutes from McCarran International Airport. Located at The Gateway to Red Rock Canyon (4 mi), our hotel provides guests with easy access to the scenic desert landscape that is unique to the Las Vegas area. Make sure you make some time for a day trip to ski or hike Mt. Charleston. In town for a youth tournament? We're just a few miles from the venues you need most, such as Bettye Wilson Sports Complex, Las Vegas Athletic Center and more. Whatever brings you to Vegas, you'll enjoy comfortable accommodations and free hot, fresh breakfast daily at the Hampton Inn & Suites Las Vegas Red Rock Summerlin. ... more   less 
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Also Known As:
Hampton Inn And Suites Las Vegas - Red Rock/Summerlin
Hampton Inn & Suites Las Vegas - Red Rock/Summerlin Hotel Las Vegas
Hampton Inn Las Vegas
Las Vegas Hampton Inn

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