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“Trip review” 5 of 5 bubbles
Review of The Cromwell

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The Cromwell
Ranked #23 of 264 Hotels in Las Vegas
Certificate of Excellence
Sun City West
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Trip review”
5 of 5 bubbles Reviewed 26 August 2014

Nice place to stay although pretty small in the rooms, No ice machines to access

Access to the hotel parking is not easy and turning off Flamingo is dangerous. Once there everything was pretty much excellent


Room Tip: Too dark, and pretty small
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Caesars Entertainment

Helpful?
1 Thank Elizabeth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, S at The Cromwell, responded to this review, 27 August 2014
Thank you for your review. We appreciate the feedback and apologize for any disappointment you experienced while staying with us. We are happy you enjoyed your overall stay and hope to welcome you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,580 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (728)
Date | Rating
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English first
Myrtle Beach, South Carolina
Level Contributor
143 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 26 August 2014

Was in town for 5 nights with the wife had to visit the Cromwell. We stopped by 3 times as we were walking the strip. Each time we stopped by there was never a crowd , seemed empty. We palyed some slots but had little luck. The place looks nice , it still has that new feel. The drink service was good.Just did not get the feel for the place, not sure if I will stop in again or stay there.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank millerb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Tiffany at The Cromwell, responded to this review, 27 August 2014
Thank you for your feedback. We are glad you spent some time with us on your recent visit to Las Vegas. We would love to welcome you back as guests, so you may enjoy the complete experience of The Cromwell.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Conroe
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 26 August 2014

The walls are paper thin!! You can hear everything, from people in the halls to your nextdoor neighbor. We had to sleep with the radio on to drown out the hallway noise. The hotel staff is so friendly and the room service is amazing! I love the decor and drink stations on each floor! Our room and the hallway smelt musty and old though. If they better insulate the walls I would return in a heartbeat.

Room Tip: Better insulate / sound proof the rooms!!! Walls are paper thin!!!
See more room tips
  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Caesars Entertainment

Helpful?
3 Thank Sara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Tiffany at The Cromwell, responded to this review, 27 August 2014
Thank you for taking the time to share your recent experience at The Cromwell. You have our sincerest apologies for the disturbance due to the noise. We hope you will consider staying with us again in the near future, as we would relish the opportunity to serve you better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Rapids, Iowa
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 August 2014

Staff is very friendly and go out of their way to greet you every time you cross paths. Free breakfast served in the morning is rare among LV hotels and is exceptional for being a hotel continental breakfast.

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Caesars Entertainment

Helpful?
5 Thank B W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Tiffany at The Cromwell, responded to this review, 27 August 2014
Thanks for your review! We are delighted that you enjoyed your stay and our friendly staff! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunrise
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 August 2014

The whole experience was unforgetable. Friendly employees. Clean and nice rooms.

One thing that I really enjoyed was that complimentary breakfast as well as the tea and coffee across from the elevator.
I recomended The Cromwell to all my friends and family.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Caesars Entertainment

Helpful?
1 Thank Maria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Tiffany at The Cromwell, responded to this review, 27 August 2014
We appreciate the recommendation. We are so happy to read that you enjoyed your stay and the complimentary breakfast. We hope to see you back again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 25 August 2014

A new and exceptionally clean property. Even the poker chips are clean (I've never seen that before in a casino). Amenities include: the most comfortable mattress I have ever found in a hotel, coffee service in the hallways, free newspaper in the morning (a nice touch even though you don't get the one you requested). Even, slow-close toilet seats. My room was a bit small but the view was excellent. A small window in the bathroom lets in street noise. I very highly recommend this property. Oh, the room service menu has an abundant selection of liquor choices, but the food selections are a bit sparse. The casino is more quiet the most, but for me, that's a good thing.

  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Caesars Entertainment

Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Tiffany at The Cromwell, responded to this review, 27 August 2014
Thank you for your review. We are delighted you enjoyed your stay and found The Cromwell to be so clean and comfortable. We appreciate you taking the time to offer us feedback and we hope to welcome you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dumfries
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 25 August 2014

The decor of the room was beautiful! Earth tones and hard wood floor really did give a lasting impression. I would stay here again for sure! Hotel staff, as well as casino staff, all seemed to go out of their way to make me feel welcome.

  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Caesars Entertainment

Helpful?
Thank Owen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Tiffany at The Cromwell, responded to this review, 27 August 2014
Thanks for your review! We are delighted that you enjoyed your stay and our friendly staff! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Cromwell

Property: The Cromwell
Address: 3595 Las Vegas Boulevard South, Las Vegas, NV 89109-8918
Phone Number:
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Casino and Gambling Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#10 Casino Hotel in Las Vegas
#15 Luxury Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Cromwell 4.5*
Number of rooms: 188
Reservation Options:
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Also Known As:
The Cromwell Las Vegas

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