Hotel staff is wonderful. Rooms - we love! Unless you are 21-25--forget pool/nite club - even during the day - nasty music & attitudes (contracted by Caesars). Beverage centers near elevators are good idea. Yes-restaurant is fab, however one other food offering would be nice. Breakfasts are yummy! We were disenchanted this week-- offer extended to us included comp casino amount, which casino did not honor-- furthermore, yanked our chain for 8+ hours while "checking into it". Casino staff has been fab-- except for this trip. We experienced one extremely rude & inappropriate host. We were so exhausted from customer NO- service that we left without dropping any $ here... so disheartening! One piece of advice-- when you book-- repeat every offer, confirm they will honor-- get the person's full name .. Try to finalize by phone-- all calls are recorded... Sad, huh?
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- Also Known As:
- The Cromwell Las Vegas