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“Palace in Vegas” 5 of 5 bubbles
Review of The Palazzo Resort Hotel Casino

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The Palazzo Resort Hotel Casino
Ranked #7 of 264 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Troy, Michigan, United States
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Palace in Vegas”
5 of 5 bubbles Reviewed 8 May 2012

Stayed here during a girls Christmas getaway, awesome experience!

Well located, close to a lots of restaurants, shops (Grand Canal, Shoppes @ Palazzo, Fashion Show etc.) and show theaters.

Really capacious room. Posh and modern. My friend's Siena room even has a private workout room and jacuzzi tub.

Nice views - Mine 40+ fl room has unobstructed views of the Canyon.

We also like the VIP lounge located on the 1st floor - a cozy, quite, exquisite hideout for us to grab some fruits & treats and chat.

The hotel is magnificent both inside and out, truly lives to its name.

A really minor draw back for non-gamblers is you have to walk through the casino to get to the guest room entrance, but not a big deal.

  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Knapweed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your Christmas visit to Las Vegas.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and your loyalty. We look forward to hosting you during your return visits to Las Vegas.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14,766 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 May 2012

I was at the Palazzo for a week for a conference in May. All I can say is that the quality of the service and the hotel could be described with one word - sumptious! I've stayed at a lot of hotel rooms to date and the one I was provided certainly fit in the mega category. My stay was extremely comfortable and hence productive.

  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Iannobbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 8 May 2012

Our stay at the Palazzo was perfect! The check-in was quick and the staff was very courteous and efficient. Our room was on the 54th floor overlooking the mountains and the strip. The king size bed was comfortable and we slept well. The bathroom and its amenities were great. The couch showed some wear and tear, but did not feel uncomfortable! There is a great variety of restaurants on premisses and there is no way to try even most of them during one stay. So there are many dining options at different price ranges.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Anna_OB_RN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your recent visit. Thank you for making us your choice hotel when celebrating your birthday. Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.

We understand that there are many travel options when visiting this city and we certainly appreciate your loyalty and look forward to hosting you during your future visits.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
179 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 8 May 2012

Stayed here for a weekend and part of a week. Perfect for those who want a great suite, a little more upscale than some of the other vegas hotels. The bathroom was amazing- watch tv while you shower! Great pool area - even gave out free otter pops through out the day. Restaurants were great and the location next to the venetian gives you all the amenities of the venetian as well. Would highly recommend.

Room Tip: Ask for a high floor facing the mountains. You'll over look the golf course as well and be able...
See more room tips
  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank zaz04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted to hear that you enjoyed your suite accommodations and the pool area. Rest assured that your comments have been shared with the appropriate department head, so they may in turn, share your wonderful compliments with the team. I am confident that each team member will delight in knowing that they contributed to the enjoyment of your stay.

Every aspect of The Palazzo was created for the enjoyment of our guests; from our luxurious suites and beautifully re-created historic landmarks of Venice, Italy, to hand-painted frescos and world-class restaurants. The Palazzo truly is a destination within a destination. I am so very pleased that you had such a memorable and enjoyable stay.

We certainly appreciate your patronage and your loyalty. We look forward to hosting you during your return visits to Las Vegas.

Kind regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
940 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 536 helpful votes
4 of 5 bubbles Reviewed 8 May 2012

I stayed in NYC this same trip and 4 nights in Las Vegas cost me the same as one night in NYC. But of all the strip hotels, I would say that one of the better if not the best is the Venetian/Palazzo combination. A great set of hotels, with lots of restaurants and pretty much every room is of a suite quality. Got a chance to watch the shows of the Treasure Island from my hotel room. Only problem was that I didnt get my king bed (which I prefer) and instead ended up with two queens.

  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank HiddenCaviar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your recent visit to Las Vegas. Still, I am sorry that your preference for a suite with one king bed was not available at the time of check-in. Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and thank you for recommending us as the hotel of choice while visiting this fabulous city. We look forward to hosting you during your return visits to Las Vegas.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westboro, MA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 May 2012

The rooms and meeting facilities are first-rate, and the house staff is both efficient and courteous. The food served at the conference facility however, is less-than-stellar, and they did have one major oversight: they ran out of coffee in many rooms at the conference facility. For those of us going 16-18 hrs/day, this is an unpardonable sin.

Still, this is a great place to stay.

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Storagewonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your recent conference in Las Vegas. Still, I apologize for the challenges your group experienced with the food quality and limited supply of coffee offered. Rest assured that your comments have been shared with the appropriate areas.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and your loyalty. We look forward to hosting you during your return visits to Las Vegas.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio
Level Contributor
168 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

I stayed here for a conference and it was fantastic. My 'only' complaint was the lack of a coffee-maker in the room but hey- it's Vegas- nothing is free. The room itself was huge- definitely bigger than at least two of the homes I've lived in! the bathroom is very nice- separate shower and tub and the toilet is behind another door off the bathroom. The king sized bed was very comfortable. I had a room overlooking the airport on the 44th floor and I slept with the blinds open to look at the lights. So fun. Room-service was great. My friend stayed on one of the smoking floors and I have to say, the engineers did an amazing job of segregating the air from those floors to the rest of the hotel. If I ever get back to Vegas, I'm staying at the Palazzo.

Room Tip: If you don't HAVE to have a view of the strip, ask for one in the back that looks out over the a...
See more room tips
  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jloreine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your recent conference in Las Vegas. Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and your recommendation. We look forward to hosting you during your future visits to this fabulous city.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Palazzo Resort Hotel Casino

Property: The Palazzo Resort Hotel Casino
Address: 3325 Las Vegas Blvd South, Las Vegas, NV 89109-1414
Phone Number:
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Las Vegas
#4 Casino Hotel in Las Vegas
#4 Family Hotel in Las Vegas
#5 Green Hotel in Las Vegas
#6 Romantic Hotel in Las Vegas
#6 Luxury Hotel in Las Vegas
#6 Spa Hotel in Las Vegas
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Palazzo Resort Hotel Casino 5*
Number of rooms: 3025
Reservation Options:
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Also Known As:
The Palazzo Hotel Las Vegas
Palazzo Las Vegas
Palazzo Hotel Las Vegas
The Palazzo Resort Hotel Casino Las Vegas

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