We stayed at the Palazzo for our 1st night of a four night trip to Las Vegas for my wife's birthday. It was her wish to try a different hotel for each night of our stay. We are both big fans of the Palazzo and stay here frequently during our visit.
Something about this trip was a bit different though. The service of the in room dining/kitchen staff was Amazing!! We arrived on a Friday evening and were very hungry. I ordered our dinner and asked a question about the menu. "How many prawns are in the prawn cocktail?" The answer was "5 or 6". When our meal arrived, I noticed that there were only 4 prawns. I jokingly explained to Luella (the young lady that delivered the meal), that Dan (on the phone) explained that there would be 5-6 prawns in our dish. She apologized and we both laughed a bit and she was off.
15 minutes later, she was back with an additional plate of Prawn Cocktail at no charge!! I was dumbfounded...I made a joke about missing a shrimp and that was enough for Luella and Dan and the kitchen staff to make sure I stayed a happy client!
Thank you, yet again, Palazzo for another memorable stay!
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- Also Known As:
- The Palazzo Hotel Las Vegas
- Palazzo Las Vegas
- Palazzo Hotel Las Vegas
- The Palazzo Resort Hotel Casino Las Vegas