I am currently here for my 4th night and although the hotel and rooms are beautiful the service is beyond inadequate to the level that you would think you were in a 2 star resort. Warning!!! Check with the hotel prior to your trip to make sure they didn't lose your reservation. This happened with someone in our party and they wasted so much time at check in and having to switch rooms and such. The pool is very nice but the service was very slow and amateur.
Upon check in they ask for a credit card to apply room charges which is normal but every time I charged something they would say the front desk never authorized it for room charges. We would have to go through a process to authorize it but again when we would make another charge it would be the same issue. Exhaustive....
We also have a great view of the Wynn golf course which is nice to look at.
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- Also Known As:
- The Palazzo Hotel Las Vegas
- Palazzo Las Vegas
- Palazzo Hotel Las Vegas
- The Palazzo Resort Hotel Casino Las Vegas