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“Quick response to issue makes the difference.” 4 of 5 bubbles
Review of Homewood Suites by Hilton Las Vegas Airport

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Homewood Suites by Hilton Las Vegas Airport
Ranked #36 of 264 Hotels in Las Vegas
Agoura Hills, California
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Quick response to issue makes the difference.”
4 of 5 bubbles Reviewed 9 April 2012

I have recently fallen in love with the Homewood concept. The large suites with the kitchen are a dream to get freed from restaurant food on long trips. This one is 5 minutes from a Whole Foods so I had a chance to eat great food and work in my room. The free internet was blazing fast! While at the property, I had a small issue in my room so I emailed the GM. The response I got was very impressive! Jennifer the GM responded immediately, my problem was dealt with and she followed up to make sure it was all good. I travel to Vegas quite often and look forward to returning to this property.

Room Tip: Rooms on the far side from the entrence, i.e 326, are very quiet.
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  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BazLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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795 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
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  • Italian first
  • Japanese first
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English first
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 7 April 2012

i thought a stay off the strip would be a nice change of pace boy was i wrong a couple of hours into my stay i smelled what i believe to be marijuana coming from one of the rooms, i advised front desk supervisor brady as he called himself, he had a attitude like it happens all the time, well i wanted my room changed away from this room since i traveled with my 15 and 6 year old i was never called back the next day i met with the gm jennie she told me she was sorry and she would see if i can be moved nothing ever came of that meeting i was very sorry i has ever checked into homewood, bad manager never treated with respect i didnt think much of their breakfast either dirty plates and cold food, i walked away from that and went to the local breakfast place i wouldnt recommend this hotel stay away!!

Room Tip: tip is to stay away from this hotel
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  • Stayed January 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
11 Thank john h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JenniferJenkins2008, General Manager at Homewood Suites by Hilton Las Vegas Airport, responded to this review, 10 April 2012
Thank you so much for your review on tripadvisor.com. I would appreciate the opportunity to make this right. If you would be so kind as to give me a call at the hotel at (702) 407-0075 we can discuss your stay. I look forward to speaking with you. Jennifer Jenkins GM.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naperville, Illinois
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 2 April 2012

The rooms are very spacious and well kept. The location is perfect; close to the strip and the airport. Complementary shuttle service to the strip, decent breakfast and free Wi-Fi is an added bonus. Very good experience and highly recommended.

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kaitirawi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 30 March 2012

Hotel is very average; no coffeemaker in room so had to request it! Iron was broken, furniture knicked and worn, doors and walls dirty...desperately needs a deep cleaning!! Breakfast was very average!! I had a small international group staying here and was embarrassed! Wouldn't go back unless I did an inspection.

Room Tip: Take the top floor...kids jumping upstairs can be heard in the room. Elevator was dirty inside!
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  • Stayed March 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Ramona R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena, Mt
Level Contributor
149 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

We were completely satisfied with this Homewood Suites since we were looking for a clean, safe, non-smoking hotel off the strip. We stayed at this newer hotel 3 nights in March and didn’t have any problems. Staff and customer service in all respects were excellent! The evening meals were great and the host was extremely friendly, even bringing hot cookies and sodas/water directly to you at your table. The one negative was that morning breakfast staff was not very good at refreshing the food during the last 35 minutes of the breakfast period. We returned our rental car late the evening before an early morning flight, which was possible because we were able to walk back to the hotel and then take a 4:00 a.m. shuttle to the airport. Airplane noise was not a problem during our stay.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ClarkCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burley, Idaho
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 29 March 2012

Spacious rooms with all the bells and whistles. Suite with full refrigerator, dishwasher, and cook top. Excellent morning breakfast served with several hot food items. A courtesy van takes the traveler to the airport or to Mandalay Bay. The front desk is efficient, friendly, and informative. We found the hotel very quiet despite being close to the airport. I would not hesitate staying at this Homewood Suites again.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Barbaradee1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 9 February 2012

I hate to write a bad review of any hotel that has their heart in the right place but after the bad stay that I had at Homewood suites, I feel that I must.... Hopefully the management will read this review and take action.
I stayed there over NYE weekend b/c my trip was a last minute plan. I was pleased to see that for a airport type hotel/motel that it was what I expected. Pleasant check in, nice staff but the service was dreadful.
After the first day that my room was not cleaned I mentioned to the late night front desk person. I received a "ya, sorry about that, I will make a call". No promise that it would be handled, no call back, no maid ever showed up to clean my room that day or even the next.
Bad service ruined what could have been a good stay at a budget motel.

  • Stayed January 2012, travelled with friends
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank Blackjack021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Las Vegas Airport

Property: Homewood Suites by Hilton Las Vegas Airport
Address: 230 Hidden Well Rd, Las Vegas, NV 89119-3564
Phone Number:
Region: United States > Nevada > Las Vegas > Enterprise
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#62 Business Hotel in Las Vegas
#87 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Las Vegas Airport 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Homewood Suites Las Vegas Airport Hotel Las Vegas
Las Vegas Homewood Suites
Homewood Suites By Hilton Las Vegas Airport

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