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Reviewed 30 March 2013

Hotel was beautiful, comfortable and absolutely luxurious.
Service superb from the moment you arrive with the valet, bell service, check in and room service.
It's peace and luxury in the middle of the craziness of Vegas.
The Huevos Rancherosever in the Verandeh restaurant are to die for!!!

Room Tip: Upgrade to a suit well worth the extra fee.
  • Stayed: March 2013, travelled as a couple
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Thank Kerensh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSLasVegas, Public Relations Manager at Four Seasons Hotel Las Vegas, responded to this reviewResponded 2 April 2013

Thank you so much for your comments regarding your recent stay at Four Seasons Hotel Las Vegas. We have shared them with our team as a source of inspiration. We hope you will visit the hotel again in the near future. We would love to welcome you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2013

Stayed here during our trip to vegas and we can honestly state it was amazing. The only downside is distance from the action but everything else is top notch. Great rooms, ver spacious. Very good restaurant. And amazing pool bar. I would also like to acknowledge doorman Charles Miles who went out of his way to talk football with my husband and son after seeing their minor football t shirts. It's this kind of action that makes the four seasons so special. We would highly recommend.

Stayed: March 2013, travelled with family
Thank busterjosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2013 via mobile

overall very good stay hotel is excellent did not appear to be enough staffing at the pool. Great room service a little pricey but server did a great job laying everything out and food and orange juice was excellent. Turn down service was excellent except the third night would definetely highly reccomend the hotel great relaxing experience.

  • Stayed: March 2013
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Thank Zackm199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSLasVegas, Public Relations Manager at Four Seasons Hotel Las Vegas, responded to this reviewResponded 2 April 2013

Thank you for your recent visit to Four Seasons Hotel Las Vegas. We appreciate your feedback on Tripadvisor. We are happy to learn that you had an excellent stay overall and that you especially enjoyed your in-room dining experience. We would love to hear more regarding your experiences with the pool service and turndown. As we mentioned in our direct message to you, our Director of Rooms, Diego Angarita, would welcome the opportunity to speak with you further. He appreciates guest feedback and looks forward to hearing from you.

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Reviewed 29 March 2013 via mobile

Wow, this is the best run hotel I have ever stayed at. The service is simply outstanding. In fact it is unbeatable!!!
Everyone working at the hotel is polite, friendly and genuinely trained to look after you. The rooms are comfortable but not big. The pool area and restaurant are very good. The Happy hour 4-7pm makes great value to use. BUT the real selling point is the understated quality of every aspect of the hotel. It is really classy as are the guests. I've just also stayed at the Wynn and it cannot compete with genuine class of this hotel. I will always stay here in future as long as the staff keep the superb service and genuine friendliness towards its clients. I am going home and using this level of service for my own company. I can honestly say that this is the most outstanding service delivering Company (not just Hotel) I have ever experienced. Well done the Four Seasons

  • Stayed: March 2013
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Thank yourrrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2013

I chose this location based on other reviews that stated this is a family friendly hotel. The hotel is quiet so the little ones can sleep. There is not a casino in the hotel per se so that reduces the smokiness factor. However the hotel is really just the upper floors of the Mandalay Bay and unless you are planning to just stay inside of the 4 Seasons you will venture through MB for access to the rest of the strip at some point.....so not sure the lack of casino is a real plus. The TV programming choices are really weak for children.....so either plan on "video on demand"charges or bring kid friendly material.
My impression of the Four Seasons brand has always been that the service was second to none. That was not my experience. The staff was efficient but there was not a "wow" factor. With a child in the room I'd expect some kid friendly amenities....child-size robe, snacks, game room, toy....something.....there was not anything. Very disappointing. The rooms were comfortable but not what I'd expect from a 4 seasons. The location is off the beaten path so it requires some work to get anywhere else....with the exception of the airport. Given all of these factors I would probably not chose this location again.

  • Stayed: March 2013, travelled with family
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2  Thank 8la4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSLasVegas, Public Relations Manager at Four Seasons Hotel Las Vegas, responded to this reviewResponded 2 April 2013

Thank you for selecting Four Seasons for your family visit to Las Vegas and for taking the time to review your experience on Tripadvisor. We are sorry that your hotel experience did not meet your expectations. You are correct. Four Seasons Hotels & Resorts are synonymous with outstanding service and we are sorry to learn that this was not your experience at Four Seasons Las Vegas. We want to ensure that you are aware that children do receive special amenities including a welcome amenity from our Pastry Chef, bath sponges and child-sized robes. However, children must be registered with the hotel so these amenities can be arranged. It appears we were not aware that your little one(s) were coming and we are sorry that they did not experience these special extras. As we mentioned in our direct message to you, our Hotel Manager, Sunil Narang, would like to speak with you further regarding your visit. He values guest feedback and would welcome the opportunity to speak with you.

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