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“Great location and good place to stay” 4 of 5 bubbles
Review of Planet Hollywood Resort & Casino

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Planet Hollywood Resort & Casino
Ranked #79 of 264 Hotels in Las Vegas
GreenLeadersBronze level
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location and good place to stay”
4 of 5 bubbles Reviewed 2 August 2014

stayed here on a trip to Vegas for a week in which we were getting married. Offered an upgrade when checked in for an extra $120 we took it. We had friends staying the the hotel too the only difference in the upgrade was that we had a strip view, we could see most of the fountains, but mainly we could see PH pools, which could get noisy during the day, however we didn't spend much time in the hotel room so this wasn't an issue.
The room was clean and a good size, the bathroom with a big bathtub was lovely. Couldn't fault our stay. Great having easy access to the miracle mile shops and that the hotel is located centre strip so great for getting to see the other hotels.
Only disappointment was not getting to try Gordon Ramsey's burger which had queues of up to 3 hours!
Would stay again!

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Racha88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Eleanor at Planet Hollywood Resort & Casino, responded to this review, 4 August 2014
Thanks for your review. We are delighted that you enjoyed your visit and we hope you have the opportunity to dine at Gordon Ramsay's BurGR next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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18,211 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3,872)
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Hico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 August 2014

stay here but don't gamble here. room good gambling was not could not get server to bring drinks to slots. food was expensive. not worth the price
good location on strip.will go back to vegas, will not play here





Room Tip: room was clean but air could be better. houskeering staff was exelente.
See more room tips
  • Stayed July 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Caesars Entertainment

Helpful?
2 Thank Terry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Eleanor at Planet Hollywood Resort & Casino, responded to this review, 4 August 2014
Thank you for your feedback. We are sorry for the lack of beverage service during your stay. We are constantly working to ensure each guest has a memorable experience and your feedback will help us with this process. We hope to have the opportunity to welcome you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 2 August 2014 via mobile

The check-in line was ridiculously long (at least an hr). The rooms have no drawers to unpack and only a couple hangers in a very tiny closet. They bathrooms are very nice but only a couple outlets, so bring a power strip. The pool set up here is very strange. The seating is nowhere near the pool, you can't even see it unless you purchase a cabana. Unless you are in a cabana the wait staff will not ask you if you want a drink either so you better find the bar, which is over by the seating...not by the pool. Awkward. Overall not the best choice for the value in the area.

  • Stayed June 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Angibea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Eleanor at Planet Hollywood Resort & Casino, responded to this review, 4 August 2014
Thanks for the review. We are sorry that you did not feel you had enough storage space in your room and theat you did not find our pool layout to your liking. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 2 August 2014

Originally made reservation for two queen beds online. Showed up at the hotel and got the room key from a unenthusiastic front desk clerk. went up to the room and found out that was a king size bed. Quickly returned to the front desk for an rearrangement. But manager Bryann was unwilling to make any compromise because they ran out two queen bed room. Manager Bryann told us you will get different treatment if we ordered direct from their hotel website. If we ordered from third party like hotel.com, expedia, he said that can not guarantee that we would get the same services. overall, the hotel is great but the management team is very poor. Will never do business with this hotel in the future and so as my family and friends.

  • Stayed August 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Matt at Planet Hollywood Resort & Casino, responded to this review, 3 August 2014
Thank you for taking the time to share your thoughts on your recent stay at our resort. We apologize for the poor service you received from management. We hope you will consider staying with us again sometime in the future, so that you may get the stellar attention and accommodation you deserve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
82 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 2 August 2014 via mobile

We spend 10 nights at Planet Hollywood for my 30th birthday & wow this was awesome. One of the better located hotels on the strip as it's central to everywhere & even the bus stop is outside for the $8 24Hr bus. On arrival we checked in & were told we had FREE $18 to spend on Starbucks daily but this came with a hitch they hold $450 from your card therefore after a couple of days into this then realising we cancelled & PH had to fax our bank to release the founds (a lot of hassle for a Starbucks). Wifi is $13.99 per day which is annoying but if you go to the 1st floor Miracle Mile Mall (in PH) you can tap into the stores wifi). Don't bother buying drinks to take to the pool security will search your bag, you have to buy at the pool bar. Casino was great and one with lots of glamorous people, music and vibe was fabulous.
Overall the room was excellent, cleaning staff were through everyday & we had a great view, valet staff were always very friendly & reception staff were more than helpful what a wonderful hotel.

Stayed July 2014
Helpful?
4 Thank LondonAmyN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Eleanor at Planet Hollywood Resort & Casino, responded to this review, 4 August 2014
Thanks for your review. We are delighted that you enjoyed your birthday bash despite the one hassle and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 1 August 2014

our checking was set for the 27 over the phone i was told i could check in early but a early check in fee would be applied and there were open rooms once we got there no rooms were available,took 2 hours to find another hotel the front desk did nothing to help didn't showed any sympathy or a care in the would

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
3 Thank Kenneth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Matt at Planet Hollywood Resort & Casino, responded to this review, 3 August 2014
Thank you for your comments. Feedback helps us to improve every aspect of the Planet Hollywood experience. We apologize for the less than stellar service you received at our front desk. Our goal is to provide our guests with a fun, memorable experience, so it is always disappointing when we hear otherwise. We should have been able to accommodate you. We hope you will consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, California
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

This was our third stay at Planet Hollywood in Las Vegas. My wife and I love this hotel because it is located almost in the center of Las Vegas Blvd. It is close and walking distance to most all the other major hotel and casinos. Be sure to sign up for their players card program because they will always send you coupons and discounts on your next stay at any of their other properties. This includes, Ceasars Palace, Harrahs, Ballys and several others.

The lobby and casino are always clean and fresh and very upbeat. The check in staff were all very helpful and friendly. We had upgraded to a jr. suite because of the price and it was much more roomy with nicer bathroom amenities. The DOWNSIDE…..was the check in staff told us it overlooked the pool and part of the strip, which we though was great.. No. The music from the pool and high volume the DJ was playing actually shoot the windows. It is great if you are up early or like to look at all the people partying in the pool but we would have preferred a more quiet side of the hotel next time.

The buffet was very reasonable priced, especially with the coupon they give you upon check in. It is located right next to their mall that is packed with all kinds of stores. Again, Planet Hollywood is all about location, location, location. In their case the hotel is a great place to simply stay if you want to relax and enjoy everything the property has to offer. We will be back again.

Room Tip: Do not pick the side that faces the pool if you are someone who likes to sleep in.
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TotalService, Specialist Matt at Planet Hollywood Resort & Casino, responded to this review, 3 August 2014
Thank you for taking the time to provide feedback on your recent experience! We are pleased you enjoyed your overall stay with us. We are delighted you liked our central Strip location, clean casino and lobby, and helpful staff. We hope you will consider staying with us again sometime very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Planet Hollywood Resort & Casino

Property: Planet Hollywood Resort & Casino
Address: 3667 Las Vegas Boulevard South, Las Vegas, NV 89109-4331
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Green Hotel in Las Vegas
#35 Spa Hotel in Las Vegas
#35 Luxury Hotel in Las Vegas
#38 Casino Hotel in Las Vegas
#82 Family Hotel in Las Vegas
#83 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Planet Hollywood Resort & Casino 4*
Number of rooms: 2600
Official Description (provided by the hotel):
Experience celebrity first hand at the "House that Fame Built" - Planet Hollywood Las Vegas Resort & Casino. With star-worthy accommodations and an upscale atmosphere, you never know who you might see. Dine in style at Gordon Ramsay BurGR Las Vegas, the acclaimed chef’s latest Las Vegas hotspot; at Koi, where Japanese tradition meets California innovation, or at Strip House Las Vegas, the critically acclaimed NYC-based steakhouse. If you’re looking for something a little more casual, stop by the Spice Market Buffet, featuring fare from around the world, or at Ringer, where you can feast on wings and tenders, all-beef sliders, New York-style pizza and waffle fries while watching and wagering on your favorite games. On the casino floor, Heart Bar and The Pleasure Pit ensure non-stop excitement each with their own brand of fun. You can also discover the latest trends at the Miracle Mile Shops or socialize and sunbathe at the Planet Hollywood pool, home to dozens of cabanas and the only Las Vegas pool with a FlowRider wave machine. For those who’d rather relax indoors, the Spa by Mandara hosts a bevy of rejuvenating services in a calm, serene setting. ... more   less 
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Also Known As:
Planet Hollywood Resort And Casino
Planet Hollywood Las Vegas
Planet Hollywood Hotel Las Vegas
Las Vegas Aladdin
Planet Hollywood Resort & Casino Las Vegas

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