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Planet Hollywood Resort & Casino
Ranked #63 of 263 Hotels in Las Vegas
GreenLeadersBronze level
Reviewed 3 June 2010

My husband and I stayed here for three nights in May 2010.

We found that the reception area when we arrived wasnt too bad and we were checked in quickly. We were given a voucher for a bottle of liquor which we used as Vegas is expensive.
The room we stayed was on the 6th floor. The room is nothing special. It was themed for batman. There are a few bits to show this but i was thinking it would be a bit more themed as it was Vegas!!
The hotel itself is quite boring when you compare it to New York, New York and many of the others, this may be because its quite new.
It only has the Planet Hollywood shop showing what the hotel is about.
There is a shopping mall attached which was good for shopping.

Beware when you enter the Casino you get grabbed by the staff. They asked us about gambling and told us that we could get $75 or see Peep Show with Holly Maddision for $20. We thought that was because we were staying at the hotel. How wrong were we after being asked about how much we earn and jobs etc, we realised that they were trying to get us to go to their presentation about the Hollywood Towers. We tried hard to get out of this and the woman kept saying "oh you have to go otherwise i will have to get my boss to cancel the paperwork and you will loose $20!!" Needless to say we told her we werent interested and evenutally managed to sign the paperwork saying we had our $20 ( we hadnt actually given her this.)
We then hid everytime we saw the staff so we didnt get caught again.

The Casinos are good if you are into gambling but as we arent we didnt really spend too much time in it.

Its well located for both ends of the strip and before you know it you will have walked miles. Its great. If you can afford to then i would stay somewhere else if you want something a bit fancier. If you arent bothered about your room then you will love it.
Vegas is totally different to everywhere else we stayed. I didnt really like the Casions are they are very smokey and you can smell cigarettes, which isnt pleasant for non smokers.

Eating out wasnt too bad we found the Cheesecake Factory in Ceasars place was great value for money and the food was good. Didnt manage to try the cheesecake as the main course was too good!!

Alcohol is expensive and its weird seeing people drinking alcohol on the streets. There is O Sheas which is good value for money and well worth a visit. Its down near the Pink Flamingo.

We visited the Grand Canyon with a tour company on the street. It was brill and well worth doing.
We also went to see Peep Show which was also great. Not sleezy but good entertainment. The dancers both male and female were fab.

All in all Vegas is good but not somewhere I would rush back to. I dont think its a place for children due to the people drinking on the streets and the men outside the hotels with cards offering " Women to your room in 20 minutes!!"
Stag and hen do's will love it.
For british people its Blackpool with sunshine.

  • Stayed: May 2010, travelled as a couple
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2  Thank wallacethedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16,631 - 16,637 of 20,963 reviews

Reviewed 3 June 2010

As we learned during our stay at PH over Memorial Day weekend and by exploring the other resorts, each has its target demographic. PH is clearly aimed at young, hip, 20-somethings. Between the ads for Peepshow and the pole dancers in the section of the casino called the “Pleasure Pit”, it was very racy, which we might have found bothersome had we been traveling with kids. There were countless bachelor and bachelorette parties, few young couples, even fewer families with children, and almost no one over 50. Depending which of these categories you fit into, PH may be perfect for you.

The pros:
• Our room was clean and nice – medium-sized, with a comfortable king bed, view of the Bellagio fountains, Paris, etc., large bathroom and adequate closet / drawer space.
• Our package included a free bottle alcohol, of which there was a decent selection.
• Room-cleaning – at least trashes emptied, beds made, and towels replaced - occurred reliably each day.
• Window blinds kept out light for sleeping but could be raised to let in a lot of sun. There were multiple lamps in the room, so it wasn’t unbearably dark as some other reviewers have mentioned.
• Earl of Sandwich - The BEST sandwiches and very affordable! Definitely stop here for at least one of your meals!
• At no point were we bothered within the confines of the hotel by people selling discounted show tickets, timeshare meetings, etc., like we were when we walked the strip or even through the casinos at a few of the other resorts.
• The “Buffet of Buffets”, which is a 24-hour pass for unlimited trips to any of seven buffets at PH and its sister resorts, is a steal at $35pp. Prices per meal, purchased without the package, varied from $15 to $30. All the buffets we tried during our stay were quite good (Paris being our favorite).
• Unbeatable location – centrally located on the strip.
• “Us” and other local Vegas magazine complimentary in-room.
• Not a comment for the hotel, but there were plenty of shuttles at the airport, all with comparable prices of $6pp each way. We bought our round-trip shuttle tickets when we arrived in Vegas and called to arrange a time to return to the airport the day before we left – easy and convenient.

The cons:
• In the weeks before we arrived, I made nearly a dozen calls to request a cake or gift basket in the room for my husband’s birthday. Some calls went unanswered, or I’d be directed to someone who couldn’t help and told to call back. I finally had to contact Harrah’s corporate directly via email to get an answer. I honestly don’t understand how they could be so hard to reach, or so resistant to help.
• We rented a VIP cabana at the pool for the day – it was expensive but we’d accepted the cost since we wanted a laid back, luxurious way to celebrate my husband’s birthday. I could not believe it when I went to sign off on the final cost at the end of the day and they’d tacked on a “mandatory” 18% gratuity on the entire cost of the cabana! This had never been mentioned to me at any point prior, although I’d spoken to no fewer than three different PH pool / cabana representatives when making this arrangement. On the receipt, the cost of the rental was broken down between the cost of the alcohol / mixers (set price included in cabana “package”, not reflective of what we consumed) and the remainder being for the cabana rental itself. Note that the automatic gratuity they applied was not on the alcohol but on the entire rental price. I was livid and demanded that it be removed. They reduced it to 18% on the alcohol / service only which was still an exorbitant cost. To me, what they tried to get us to do would be equivalent to tipping housekeeping 18% on the entire cost of the room. What a HUGE turn-off, and quite possibly illegal.
• Have you noticed there are no pictures of the pool on the hotel website? It leaves a lot to be desired – there were two smallish pools in the pool area, with extremely limited lounge chair seating and very few umbrellas (2 or 3?). Most sunbathers / loungers were relegated to an enormous concrete patio between the two pools. That area might have done the job as a place to sunbathe but was not a remotely pleasant place to be – there was nothing “pretty” or attractive about that space, just lounge chairs scattered on a concrete platform. Further, the pool was not heated. Though it was in the mid-80s during the day, it was chilly enough at night and early in the morning that the pool remained too cold to swim in.
• Our room did not smell smoky, however all common spaces of the hotel, including the hallway directly outside our room, the elevators, etc., smelled of smoke. It got worse the closer you got to the casino, where it was very strong. Smoke in the casino was expected, but we didn’t expect to immediately smell it in the elevators, lobby, and hallways.
• There was music literally blaring in every area of the hotel except for the guest rooms. It was very loud in the casino, the lobby, the elevators, particularly at the pool, and even outside as you walked by the entrance to the hotel. We could hear the music from the pool inside our room on the 32nd floor late into the night at times, loud enough that it made it hard to sleep.
• We were there for a few days during a holiday weekend and the crowds were incredible once the weekend hit. One wait at the Spice Market Buffet within the PH resort was over an hour and a half long – it was surprising they weren’t handling the crowds better. Interestingly, when we were seated there was still a very long line behind us waiting to sit but we were surrounded by empty tables.
• This is minor but the provided toiletries – shampoo, conditioner, body wash, and lotion – were probably the worst quality I’ve ever tried. I highly recommend bringing your own.
• Our room did not have a mini fridge or a coffee pot.

Ultimately, when and if we return to Vegas we will definitely reserve at Paris or Bellagio, etc. Although we’re in our 20s, we’re just not quite hip enough for PH. :) If you are traveling with children, I absolutely would NOT recommend it.

  • Stayed: May 2010, travelled as a couple
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Thank scrossman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2010

We stayed here in October 2009, first trip to Vegas so we wanted somewhere close to it all. The location is second to none, check in was easy and received a bottle of bourbon (our choice) complimentary with check in. Rooms very clean and cleaned daily, all amenities were high standard. thoroughly enjoyed our stay!

  • Stayed: October 2009, travelled with friends
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1  Thank BriFantana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2010

PH is a mass of contradictions: the rooms are great - lovely decor, big bathtub, super comfy beds and amazing value. But despite all the PH rhetoric about treating guests like VIPs, it's a very depersonalised experience staying here. Check-in involves lengthy queues, the swimming pool is spoiled by ear-splitting disco music all day, staff in the casino are very unfriendly compared to other hotels.
There's no coffee or tea in the room - a cup of coffee from room service is $10 (plus inevitable tips). Wifi is available at $13.99 a day (more than a month of broadband at home!). There are only a few free sunbeds at the pool - cabanas cost hundreds of $$$s a day.
I would rather pay more for accommodation and feel like a guest.

  • Stayed: May 2010, travelled as a couple
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4  Thank TipperaryScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2010

Apparently after this hotel was purchased the management forgot how to check people in. Friends waited well over an hour to check in on a Friday night. Walking through Paris on Sunday night, we found more clerks at 1 am than 8 pm on Friday at Planet Hollywood. I've stayed at quite a few hotels in Las Vegas including Monte Carlo (the week after their fire), Paris, MGM, the Causarina and the old Boardwalk, this was easily the most disappointing. We'd reserved a non-smoking room, but were forced into a smoking room because of "over-booking". All 6 of us decided that we wouldn't come back. If you're used to standing in lines this place is definitely for you.

  • Stayed: April 2010, travelled with friends
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3  Thank Irishwarrior72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2010

We arrived late afternoon to check in for our 5 days stay and had no queue to line up for which we were plesantly surprised by. It was a very quick smooth process and we received free vouchers for a complimentary drink and money off vouchers for some restaurants which came in very handy.
The room was quite dark as many people on here have stated, but it did not spoil our holiday as we were hardly in our room in the daytime as there is far too much to see and do! We had the themed Flintstones room which comes with some props that were used in the film and gave a nice touch to an otherwise normal hotel room. The bathroom was huge with a bath and a shower so we could soak our feet after a very long day and night of walking!
Starbucks in the casino area was great as it was open 24hrs a day, and we made use of that! The pool was open from 9am but you need to get there before 10am in order to get a lounger right by the pool areas if that's your preference, otherwise there are plenty of others to sit on in between the 2 pool areas.
The location was amazing, with Miracle Mile shops directly underneath the hotel and then also being in the centre of the strip makes you feel in the heart of the fun. Make sure you visit the M & M and Coca Cola stores and go in as many hotels as you can as they all offer something different! The guys with the ''Get Girls in 20 mins'' cards were a bit annoying, clicking their cards in your faces on every street corner but by the second day we learnt to ignore them. Also don't give money to the touts who say they can get you into clubs free, they ask for money afterwards. You can actually get these cards from inside the hotels for no charge at all! Thats a mistake we won't make again!
Overall we had a great experience of this hotel and will definitely be thinking of booking again next year!

  • Stayed: May 2010, travelled with friends
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2  Thank SARAH H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2010

Recently stayed at PH in Las Vegas after a week in Anaheim with my husband and 2 children aged 8 and 10. We arrived on a Saturday night and decided to check out the pool where we had planned on spending the last leg of our trip. I nearly fell over when we got out there and saw at least 500 people, we could bearly move around and definately no children in sight. They had a dj and the music was blaring. Went back to the room and searched for my fridge, couldn't find one, called downstairs, after a 20 minute wait on the phone, I was told that a fridge would be brought up to my room. Asked for a kettle but they didn't know what it was and was informed that for $2.29 house keeping would bring me a cup of boiling water- UH NO THANKS! The armoire was missing the door and there were dirty tissues and empty bottles under our bed. NO DRAWERS in the room so plan on living out of your suitcase. Overall, not the best experience I've had considering it is a 4 star resort.. We actually like the Howard Johnson in Anaheim (3 STAR) more than the PH. One more thing, If you have young children, avoid Las Vegas altogether, it's not really family friendly and very sleazy.

  • Stayed: May 2010, travelled with family
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1  Thank bonnietasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Planet Hollywood Resort & Casino

Address: 3667 Las Vegas Boulevard South, Las Vegas, NV 89109-4331
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Green Hotel in Las Vegas
#28 Casino Hotel in Las Vegas
#28 Luxury Hotel in Las Vegas
#28 Spa Hotel in Las Vegas
#82 Family Hotel in Las Vegas
#83 Romantic Hotel in Las Vegas
Price Range: £84 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Planet Hollywood Resort & Casino 4*
Number of rooms: 2600
Official Description (provided by the hotel):
Experience celebrity first hand at the "House that Fame Built" - Planet Hollywood Las Vegas Resort & Casino. With star-worthy accommodations and an upscale atmosphere, you never know who you might see. Dine in style at Gordon Ramsay BurGR Las Vegas, the acclaimed chef’s latest Las Vegas hotspot; at Koi, where Japanese tradition meets California innovation, or at Strip House Las Vegas, the critically acclaimed NYC-based steakhouse. If you’re looking for something a little more casual, stop by the Spice Market Buffet, featuring fare from around the world, or at Ringer, where you can feast on wings and tenders, all-beef sliders, New York-style pizza and waffle fries while watching and wagering on your favorite games. On the casino floor, Heart Bar and The Pleasure Pit ensure non-stop excitement each with their own brand of fun. You can also discover the latest trends at the Miracle Mile Shops or socialize and sunbathe at the Planet Hollywood pool, home to dozens of cabanas and the only Las Vegas pool with a FlowRider wave machine. For those who’d rather relax indoors, the Spa by Mandara hosts a bevy of rejuvenating services in a calm, serene setting. ... more   less 
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Also Known As:
Planet Hollywood Resort And Casino
Planet Hollywood Las Vegas
Planet Hollywood Hotel Las Vegas
Las Vegas Aladdin
Planet Hollywood Resort & Casino Las Vegas

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