I really liked the way that the room was designed.Bellmen service was perfect! The guy (not wearing a name badge) serving the pizza needs a raise and a promotion. He does a fantastic job btw and gave me better service than front desk gave me at check out.What i didn't like was that i called and asked for three pillows, the operator i spoke to said she will send them up. 35 minutes or so later the runner said they can only bring up two pillows. I wish i was informed about it at first. I am concerned about the operater and front desk, i dialed 0 and asked if i was to order $10.00 movie from the tv if i would have it for just the two hours that it plays or if i would have it all night. Operater transfered me to the front desk and i was on hold for 15 minutes. The front desk gave me the wrong information they just said it was good for the 2 hours. I can have it all night i found out later on...on my own. In my room there were two hairs on my pillow and blanket about the size of an eyelash... i hope it was an eyelash. And also there was hair on the toilet seat. I noticed this as we entered the room.i was in a good mood and i didnt want to complain. What really ticked me off was once i checked out. When i checked out there was a form that you need to sign so that you can get your cash deposit back. They really need to make a new detailed check out form. A better one! See, when i checked in i paid 36.99 for the room plus a 15.00 service fee and the deposite of 100 on top of that. Im okay with it. I actually love the price. What i didnt like was that when i check out, it shows that there are my room charges plus that "15.00" service fee. AGAIN!!!!! it just threw me off. The guy didnt bother explaining what was going on, he just said this is what you have left over from your deposite. Well i started doing the math and it turns out that i wasnt being charged for those 15 dollars again. I just dont unterstand why they jot down that fee if they arent charging you for it but they dont bother to put down how much you paid all together. And its really confusing. The guy who checked me out saw that i was doing the math and he seemed mad about it too. I called for room service, they were not having any that day. I wish there was like a paper in the room of the services that they were and weren't providing due to the holiday.the fitness center is half the size of the one bedroom, you can only fit 5 people max in there. Two treadmills, 1eliptical, and a few weights i think from 8 lbs to 35lbs. There was also 1 wire machine. The water jug was almost empty and there were no cups to use to get water. I had to go all the way to my room to get my cup to get water.
- Official Description (provided by the hotel):
- COMFORTABLE AND AFFORDABLE HOTEL ROOMS Transport yourself to our newly renovated, stylish rooms and suites. Our rooms sport a "boutique feel" with modern and hip décor, 40-inch plasma TVs and a spacious sitting area.Catch some Zzzz's by resting on the soft, comfy pillow-top mattresses or just relax by enjoying room service delivered directly to you for breakfast, lunch, or dinner. Amenities include high-speed Wi-Fi, computer desks (especially convenient for our business travelers), use of our fitness room and pool. Most outstanding is our friendly service! Boulder Station located only 7 miles from the Las Vegas McCarran Airport offers the ultimate guest experience beginning with our Traditional Victorian atmosphere of hardwood walkways and beautiful stained glass. It is non-stop action here at Boulder Station with Live Entertainment, Award Winning Restaurants, 11 Movie Theatres and so much more! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, TripOnline SA, HotelsClick, Ebookers, Evoline ltd, getaroom.com, Cancelon and 5viajes2012 S.L. so you can book your Boulder Station Hotel and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Boulder Station Hotel Las Vegas
- Boulder Station Las Vegas
- Boulder Station Hotel And Casino Las Vegas