I chose to stay here because theyre directly across the street from the convention center. Traveling with an elderly, i wanted close access in the event she got tired. I made a reservation two weeks ago and specifically requested 2 beds. Called the the day before arrival to let them know that i would be checking in after 10 pM. Sharon said "don't worry, I'll be here when you check in. It will not be a problem." I asked if I have a room with 2 beds. She said no. That request was never made and proceeded to give me an attitude. I was not happy about this but I had no choice as most places are sold out due to the convention.
I arrive before 10 pm to check in. No Sharon and no reservation. They cancelled my room without a valid reason... My guess is Sharon cancelled it because I was upset.
After 30 minutes getting upset at the front desk clerk, he miraculously found a room...
If all this wasn't bad enough, the room is tiny, dirty and old. I called to request housekeeping to at least make the sofa bed and I was told "the sheets are in the drawer... No housekeeping available."
The AC had high pitch that would not stop. They said no one is available to fix until the following day. No safe, towels are thin and old.
ONE OF THE WORST PLACES I'VE EVER STAYED AT, IF NOT THE WORST.
- Official Description (provided by the hotel):
- The hotel is just a quarter mile from the Vegas Strip and provides guests the perfect tranquil and non-gaming environment. We are located across the street from the convention center and the nearby monorail station gives you access to all the restaurants and shopping centers of the Strip. Enjoy our breakfast and dinner offerings in the Bistro, plus beer, wine and cocktails. Our guest rooms come with a fridge, coffee maker luxurious Marriott bedding, well-lit work desks with ergonomic chairs and complimentary high-speed internet. Parking is free. NO RESORT FEES. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, getaroom.com and Cancelon so you can book your Courtyard Las Vegas Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard Las Vegas Hotel Las Vegas
- Las Vegas Courtyard
- Las Vegas Marriott
- Courtyard Las Vegas Convention Center