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“Wonderful Establishment”

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Hampton Inn Las Vegas/Summerlin
Ranked #59 of 263 Hotels in Las Vegas
Certificate of Excellence
San Diego, United States
1 review
“Wonderful Establishment”
Reviewed 7 April 2014

I had about 20 electrical outlets in my room and it was wonderful and I did not have to bend over to use them. I have stayed at numerous other hotels where I had to search for an outlet; only to find it behind the nightstand. The ladies behind the front desk were amazing and very helpful. Thank You for the wonderful establishment.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ronnie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
candicepinson, Manager at Hampton Inn Las Vegas/Summerlin, responded to this review, 9 April 2014
Thank you so much for your positive response. We are so glad that you enjoyed your stay here with us. Come back to see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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519 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
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  • Any
English first
Laughlin, United States
1 review
Reviewed 4 April 2014

wife and I stayed there 2 nights. great room, friendly staff, excellent breakfast, clean through out all the areas we used. You won't be disappointed. Also Aces and Ale's across the street great place to eat. food is well worth it and staff is friendly.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Richard Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
candicepinson, Manager at Hampton Inn Las Vegas/Summerlin, responded to this review, 7 April 2014
Thank you for your positive feedback. We appriciate your comments and we do hope you will stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 31 March 2014

I've stayed at Hamptons before, and my experiences have been overwhelmingly positive. Customer service is generally exceptional. Not at this Hampton. We were part of a larger group traveling for work. One person was in charge of the reservations. I'm sure he picked Hampton because of the proximity and price. A group of us checked in ahead of the rest. They didn't seem to have the organizer's card on file, so we each put our reservations on our own card. That seemed to stress Judy out more than anyone. There was 5 of us checking in, and it took forever! The gentleman that was helping us was fine, but Judy stood 2 feet away and just watched the entire process. She didn't help one bit. Very frustrating. The air conditioner in my room squealed every time it was cycling off. Hard to get a good night's rest. My room was clean, but very dated in décor and furnishings. I generally use the exercise facilities, but the quality of the equipment was very poor. And limited. I know they offer access to Gold's Gym, but I did not have my own car, so that was not an option. A co-worker went to enjoy the hot tub, but when he saw it was green, he turned around and came back in. The breakfast was decent and probably the highlight of the stay. I would not stay here again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Cindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
candicepinson, Manager at Hampton Inn Las Vegas/Summerlin, responded to this review, 1 April 2014
Thank you for taking the time to share your review. We truly value your feedback.
We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you again for sharing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 March 2014 via mobile

This hotel check in was the most friendliest I have ever had, Judy was on the check in desk was very friendly and most helpful.
The facilities in this well maintained hotel are of a high standard, I asked if there where any restaurants near by and was furnished with a list of 18 within walking distance and a little map to aid locating them, my room is clean and well laid out... What more could I ask for ....

Stayed March 2014
Helpful?
1 Thank Andrew4746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
candicepinson, Manager at Hampton Inn Las Vegas/Summerlin, responded to this review, 20 March 2014
We appriciate your your feedback. We do try to make every guest feel at home while staying here at our location. Thank you and please come back to see us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stillwater, Minnesota
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2014

This hotel seems to be recently updated. Everyone on the staff, from the front desk, to maintenance, to breakfast staff, were so helpful and friendly. Facilities were very nice. Warm cookies are provided in the afternoons, and an ample breakfast buffet in the morning. I'd stay here again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
candicepinson, Manager at Hampton Inn Las Vegas/Summerlin, responded to this review, 20 March 2014
Thank you for your positive response. Please come to stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 March 2014

Loved this smaller hotel! Price was reasonable. Breakfast was great. Evening cookies were delicious. Rooms were super clean. Beds were comfortable. Workout room and poll were suitable. Try and get a room away from the interstate.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Alinatlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
candicepinson, Manager at Hampton Inn Las Vegas/Summerlin, responded to this review, 18 March 2014
Thank you for your positive response. We do try to make all of our guests feel at home while staying at our location. Please do come and stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Jordan, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 March 2014

I thought that this hotel was good quality. The complimentary breakfast had a lot of options, healthy and filling. The pool was nice, and well taken care of. The room was clean and the room service was helpful and efficient. The check-in and check-out process was quick and worryless.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tiffany W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
candicepinson, Manager at Hampton Inn Las Vegas/Summerlin, responded to this review, 18 March 2014
Thank you for taking the time to fill out a servey. We appriciate your positive feedback and hope to see you come to stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Las Vegas/Summerlin

Property: Hampton Inn Las Vegas/Summerlin
Address: 7100 Cascade Valley Ct, Las Vegas, NV 89128-0455
Phone Number:
Region: United States > Nevada > Las Vegas > Summerlin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#42 Family Hotel in Las Vegas
#44 Business Hotel in Las Vegas
#65 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Las Vegas/Summerlin 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
At the Hampton Inn Las Vegas/Summerlin, we're 12 miles away from The Strip and 15 miles from the Las Vegas Airport. Our Summerlin hotel is easily within reach of the exciting sights and sounds of Las Vegas. If you're in town for business military or government business, we're close to the Creech Airforce Base or we're 20 minutes from the Nellis AFB. Our hotel offers free WiFi (in-room and throughout the hotel), onsite laundry and free access to Gold's Gym (also located near our hotel). We're three miles away, or less, from the Las Vegas Sports Park, the Angel Park Golf Course and the Bettye Wilson Soccer Field. You'll also enjoy our hotel's outdoor pool, fitness center and meeting room (that accommodates up to 25 guests). Free, hot and fresh, breakfast is served daily in our hotel lobby. ... more   less 
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Also Known As:
Hampton Inn Las Vegas - Summerlin Hotel Las Vegas
Hampton Inn Summerlin
Las Vegas Hampton Inn

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