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“Nice room”

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Best Western Plus Las Vegas West
Ranked #53 of 263 Hotels in Las Vegas
Certificate of Excellence
Apache Junction, Arizona, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice room”
Reviewed 12 January 2014

The room was great, the staff was great, even directed us to a good place for dinner. The place was quiet. The down side was the bed, it was hard as a rock. The hot breakfast was more than I thought it would be & the attendant was on top of it all the way. It was very nice!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Sherrie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, General Manager at Best Western Plus Las Vegas West, responded to this review, 13 January 2014
Dear SherrieE,
Thank you for taking the time to comment on your recent stay at the Best Western Plus Las Vegas West. It is always a pleasure to hear such wonderful feedback from our guests. The staff and I are pleased you were able to enjoy the accommodations that our hotel as to offer, giving you an overall great experience. I hope that when your travels bring you back to Las Vegas, we will be able to host you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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430 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
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Perth
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 January 2014 via mobile

Stayed New Year's Eve and everything from check in to check out was fantastic. The front desk man was very helpful and the room was spacious, bed was comfortable (excellent pillows) and shower was adjustable and clean.

Breakfast was outstanding. Biscuits and gravy, eggs, bacon, pastries, waffle machine, fruit, coffee and juice.

We would definitely stay here again if looking for a comfortable off strip hotel away from the noise.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank PerthMackem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, General Manager at Best Western Plus Las Vegas West, responded to this review, 3 January 2014
Dear PerthMackem,
Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the Best Western Plus Las Vegas West we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so that their hard work does not go unnoticed. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, United States
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 January 2014

Have stayed at this location for last 3 visits to area. The front desk staff is some of the best. Very friendly, not trying to rush you and will work with you to make your stay as best as they can. I've seen some guests argue with the front staff but guests need to remember this is not a Marriott Spa & Resort. It's a good value all around! Great staff, clean rooms, morning breakfast was very good. We had a suite with the kitchen. Kitchen could have been better in the way of stocking it for 4 people, no dish soap to wash dishes and nothing to run in the dishwasher. The cleaning person on duty didn't understand English so my wife went up to the Front Desk and as always, the staff took care of all of the issues within a few minutes. The TV's allow for iPads/other devices to hook up to Video sources (you have to have your own cables). This was the first time I did the kitchen room to save on eating out costs. Would still stay again with the suite and just work with the front desk staff. Beds are nice and firm (not bricks); pillows are plush... carpets clean... no mold/mildew around showers.. very clean and no odors! Pets are welcomed here. Pool and Hot Tub very clean and perfect temperatures. If there are no towels at the pool, just ask the front desk for some and they'll hand you a stack to put on the racks...

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
3 Thank Alan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, General Manager at Best Western Plus Las Vegas West, responded to this review, 3 January 2014
Dear Alan G,
Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the Best Western Plus Las Vegas West we always strive to accommodate our guests with a perfect stay . I assure you that I will reiterate what you have said to our staff so that their hard work does not go unnoticed. Our King kitchenette suites are only meant for two individuals, so it is stocked for that. Additional glassware or items can be requested with the front desk, as we know sometimes they are needed. I have addressed the soap issue with the staff and can assure you this will never be an issue again. Once again thank you for taking the time to leave such a positive review. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 December 2013

The room was spacious and equiped with a mini-kitchen, which was unexpected and plenty of closet space. The staff was very friendly and helpful. The facility was in a nice neighborhood and close to many store and restaurants. I would highly recommend this facility.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
4 Thank Ronald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, General Manager at Best Western Plus Las Vegas West, responded to this review, 3 January 2014
Dear RonaldK,
Thank you for taking the time to comment on your recent stay at the Best Western Plus Las Vegas West. It is always a pleasure to hear such wonderful feedback from our guests. The staff and I are pleased you were able to enjoy the accommodations that our hotel as to offer, giving you an overall great experience. I hope that when your travels bring you back to Las Vegas, we will be able to host you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 December 2013

Overall really nice accommodations. small refrigerator in the room. Conveniently located in a safe residential neighborhood about 10 minutes from the strip. indoor pool which was not operational during my visit. Walking distance to moderately priced restaurants. Complementary breakfast each morning. Friendly attentive staff. Moderately priced and not a gaming hotel.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GaylesGreatFinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, General Manager at Best Western Plus Las Vegas West, responded to this review, 3 January 2014
Dear GaylesGreatFinds,

The Best Western Plus staff and I would like to thank you for giving us the opportunity to serve you and your family during your recent visit to Las Vegas. It is very wonderful to hear we were able to exceed and all your expectations, we look forward to serving you and your family on any future trips. Thank you once again for all of your positive feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moose Jaw, Saskatchewan
Level Contributor
109 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 25 December 2013

Nice two night stay on the road to California, stopping for a quick visit to Vegas. Good hotel with friendly staff, great check-in, nice clean hotel with very little wear and tear evident.

Room - Kind of a touch small, but well laid out and sufficient. Beds fairly comfy, lots of light, good TV, Wi-Fi excellent, dark and quiet at night. Bathroom sink area a little small but fine. Shower nice. Keurig brewer a nice touch. Lots of nice pillows, I like that. Heat/AC was quiet and pretty constant.

Other - Hot breakfast very nice, lots of good options. Pool was nice and clean, hot tub not scalding, really nice. Only weird thing that only affected me getting up super early was the 24 hour pool... wasn't. The timer on the lights went off at 5:30 a.m. and they couldn't turn them on. Didn't seem like a priority to front desk man. Again, almost no one likes super early swimming so doesn't affect my rating.

Nice area, in a quiet, pleasant neighbourhood, about 8 or so miles from the strip. We didn't want to be near the craziness of the strip so it suited us just fine. We'd definitely stay again if we needed to.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pastorash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, General Manager at Best Western Plus Las Vegas West, responded to this review, 3 January 2014
The staff and I would like to thank you for such positive feedback. It's through your eyes and feedback that truly allows other travelers to determine the best place to stay, especially if they are looking for great quality and service, as well affordable and safe! We are very happy we were able to meet all your expectations and provide a wonderful experience for you! The timer for the pool lights was immediately addressed and has been adjusted to stay on a bit longer into the morning. Once again thank you for taking the time to leave such wonderful feedback, we look forward to your future stays with us!
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Nampa, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 December 2013

We have stayed at this hotel 2 different times in the handicap rooms. This is a fabulous place to stay in all aspects. Close to Strip but far enough away to avoid problems on the strip. Easy access to many dining experiences. Fabulous price. Easy access to the freeway.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Merrillyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erica H, General Manager at Best Western Plus Las Vegas West, responded to this review, 23 December 2013
Dear Merrillyn,

Thank you for such an incredibly nice review! Everyone at Best Western Plus Las Vegas West takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes time to leave a friendly review and love that you will be returning for many more future stays! See you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Las Vegas West

Property: Best Western Plus Las Vegas West
Address: 8669 West Sahara Avenue, Las Vegas, NV 89117-5860 (Formerly BEST WESTERN PLUS Las Vegas West)
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Las Vegas
#26 Family Hotel in Las Vegas
#39 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Las Vegas West 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
Best Western Plus Las Vegas West is located near the Summerlin area, 7 miles from the Strip.We offer free high-speed wireless Internet access, an LCD television with cable television and in-room movies, a coffeemaker, a desk, room service, a microwave, a refrigerator and much more. We also have suites with a hot tub and kitchen. Complimentary full breakfast is served every morning from 6:30-9:30am.We have an indoor pool and spa, fitness room, business center, guest laundry and free parking. ... more   less 
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Also Known As:
Best Western Plus Las Vegas West Hotel Las Vegas
Holiday Inn Las Vegas
Las Vegas Holiday Inn

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