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MGM Grand Hotel and Casino
Ranked #80 of 264 Hotels in Las Vegas
Reviewed 13 February 2014 via mobile

My wife and I spent another fantastic 4 days at the MGM Grand in Las Vegas. We were on the 22nd floor and the room was clean. There were no shortage of dining options and easy access to the monorail as well as the rest of the strip. After walking through most of the other Hotels and casinos, the Mgm remains my favourite.

Excellent service all the way through.


Stayed: February 2014, travelled as a couple
1  Thank Samad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this reviewResponded 15 February 2014

Dear Samad S:

It is truly gratifying to know how you enjoyed the fabulous dining options, unbeatable service, and beautiful accommodations that make a visit to MGM Grand feel truly exceptional. We strive to impress every guest we serve. We value your comments and your business, and look forward to welcoming you back again in the future.

Sincerely,

The Guest Experience Department
MGM Grand – Las Vegas

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11,459 - 11,465 of 18,840 reviews

Reviewed 13 February 2014

Nice clean rooms with comfy beds (be sure to ask for no smoking unless you are ok that you might get a smoking room) Prepare for a ridiculously long checkin in. Queue's are mostly massive - at any time of the day, not all the desks are manned and the staff are in NO hurry to get the line down. prepare to wait an hour at any time of the day. You can do auto check out so its easy when you leave. Pool area is lovely though not open in the winter months - best to check before travel. Overall, it does what it says on the tin and is a very nice Las Vegas hotel.

Room Tip: see if you can get a free upgrade to a 'stay well' room
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  • Stayed: February 2014, travelled on business
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1  Thank oliveoil186361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this reviewResponded 15 February 2014

Dear oliveoil186361:

We appreciate you sharing the details of your recent visit to MGM Grand. Please allow us to extend our multiple apologies for the service delays you encountered at hotel registration. We understand your time is valuable and can assure you the circumstances you endured do not reflect the standards we strive to provide our guests. You can be certain we will address these matters going forward. We are encouraged you found our Grand Pool complex to be pleasant, and that overall, you could recommend MGM Grand. We hope for the chance to serve you again in the future.

Sincerely,


The Guest Experience Department
MGM Grand – Las Vegas

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Reviewed 12 February 2014

Beautiful, clean hotel. Nice rooms, great beds & no gimmics. I've been to Vegas a few times so I didn't need to stay in the pyramid or castle. Hung around the hotel casino most of the time so enjoyed the layout.

  • Stayed: December 2013, travelled as a couple
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1  Thank Kristi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this reviewResponded 15 February 2014

Dear Krisiti O:

There’s no gimmick to having a great time in Las Vegas. With so many fascinating things to experience, a visit to MGM Grand is always a treat! From diverse gaming options to dining and entertainment, it’s easy to make the most out of your stay. We also offer fabulously updated accommodations that are both stylish and luxurious. Thank you for your generous comments. Please hurry back. You don’t want to miss out on any of the fun!

Sincerely,

The Guest Experience Department
MGM Grand – Las Vegas

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Reviewed 12 February 2014

I have stayed at most Hotels on the LV Strip but never at the MGM, our first experience as a very good one. We arrived at peak check in time and a long line awaited us... but no worries the staff expedites the lines and quickly gets you checked in. We had a corner suite and we could not have been happier, lots of space, living room, dinning room and a very large bathroom area. The Housekeeping Staff was wonderful and very hospitable throughout our stay.

  • Stayed: February 2014, travelled with friends
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1  Thank 22Hoteltraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this reviewResponded 15 February 2014

Dear Dalia P:

Our goal is to provide welcoming and timely service, as well as the best resort amenities in Las Vegas. We also offer recently updated accommodations with impressive décor and modern furnishings. Thank you for choosing MGM Grand. We hope you consider us again for your future travel plans.

Sincerely,

The Guest Experience Department

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Reviewed 12 February 2014

I am currently staying here for a an annual company meeting attended by 1,400 people. MGM has the scale and size to pull off a meeting very smoothly. The hotel rooms are very modern, seem to be recently upgraded with modern artwork on the walls. I am staying on the 19th floor and I would definitely recommend a high floor here or at any hotel on the strip because of the street noise/sirens you here throughout the night. Bathroom is large, marble filled and elegant. Dining here is upmarket, restaraunts are high end. Eat at the Pub and Emerils. There is also a food court with fast food options. Went to Hakassan the nightclub here, and in a word, its pretty spectacular. Over 80,000 square feet. I am not a big casino person, so I evaluate more on quality of the rooms and the restaraunts and both rate highly here.

Stayed: February 2014, travelled on business
3  Thank Waitingforvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this reviewResponded 15 February 2014

Dear Waitingforvacation:

Just because you are here for a convention, that doesn’t mean you can’t have a fabulous Las Vegas experience! It is great to know you have been enjoying the diverse amenities, exceptional attractions, and unbeatable service that make a stay at MGM Grand feel truly outstanding. We appreciate your comments and your business. We hope to see you again the next time you are in town.

Sincerely,

The Guest Experience Department
MGM Grand – Las Vegas

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Reviewed 11 February 2014

First time in Vegas and I would stay here again. The service was all helpful and absolutely tops. One of the most comfortable beds I've ever used in a wonderful room. Everything you could need is downstairs. Wolfgang Puck's restaurant was probably our favorite. Would definitely stay here again.

  • Stayed: February 2014, travelled with friends
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1  Thank wanderlust81626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this reviewResponded 12 February 2014

Dear wanderlust81626:

At MGM Grand, our goal is to turn every guest from a first time visitor to a loyal repeat customer. We seek to engage, inspire, and entertain our guests by offering the finest service, resort amenities, and accommodations in Las Vegas. We also provide some truly fabulous attractions that simply must not be missed! With so many possibilities to choose from, it is great to know we could impress you. Thank you for sharing your experiences. Please come back and see us again soon.

Sincerely,


The Guest Experience Department
MGM Grand – Las Vegas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

the Super Bowl party was great the food and beer was flowing. They even gave out Super Bowl gifts.Stayed in the STAY WELL room well worth it. just as described. will be going back soon.the slot machines were very loose this day. Ordered room service for dinner had steak and lobster excellent


  • Stayed: February 2014, travelled with friends
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Thank Brooklyngirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this reviewResponded 12 February 2014

Dear Brooklyngirls:

When travelers are looking to enjoy a truly “super” time in Las Vegas, there really is no better place to stay than MGM Grand. Excellent service, unbeatable attractions, and outstanding resort amenities all help transform a great experience into a truly fantastic experience. We appreciate your feedback and your business. We hope you will return soon.

Sincerely,


The Guest Experience Department
MGM Grand – Las Vegas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MGM Grand Hotel and Casino

Address: 3799 Las Vegas Boulevard South, Las Vegas, NV 89109-4319
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Las Vegas
#32 Family Hotel in Las Vegas
#33 Spa Hotel in Las Vegas
#35 Luxury Hotel in Las Vegas
#37 Casino Hotel in Las Vegas
#45 Romantic Hotel in Las Vegas
Price Range: £78 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MGM Grand Hotel and Casino 4*
Number of rooms: 5034
Reservation Options:
TripAdvisor is proud to partner with MGM Resorts International, TravelUp, Travel Republic (UK), Booking.com, Southall Travel, Expedia, Hotels.com, TripOnline SA, Cancelon, HotelQuickly, Ebookers, 5viajes2012 S.L. and getaroom.com so you can book your MGM Grand Hotel and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mgm Grand Hotel Las Vegas
Mgm Hotel Las Vegas
Mgm Grand Hotel Casino
Mgm Las Vegas Hotel
Mgm Casino
MGM Grand Hotel And Casino Las Vegas

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