Booked this hotel for the final days of our USA round-trip and chose a Tower Spa Suite to have some space to enjoy and relax. As this was our fifth time in Vegas we always like to try one of the theme hotels on the strip but we were not really impressed.
Checked in late in the afternoon and did not have to wait too long in line (at other times the lines at check in were that long that people had to wait over an hour). Got a room on the "Stay well"-floor and a suite facing east almost over Tropicana avenue looking out over the airport. While the suite was nice decorated and well cleaned by Renee and had some gimmicks such as an air refresher and other stuff. Unfortunately the room was really loud as you´d get all the traffic noises from both the airport and Tropicana avenue. So we went to ask to change rooms. And here the bad service began. We were told that we cound change but we told to check back in two hours and after two hours to check back again... We were six times at the front desk in the end. They do not like to tell you a room number and just tell you to wait. So we spent our first day in Vegas waiting on another room. It was at the beginning of the week and the hotel wasn´t really full! There was nobody really helpful!
After change of rooms we got another suite where no sounds we to be heard. Size of the suite is great as well as the huge bathroom with a jacuzzi. Bed was really comfortable. Bathrobes would have been nice.
We really liked the huge pool area with the lazy river though they had that shut down early one day because of a private event. As usual in Vegas, there is no breakfast included and you have lots of options to get some food. If you want a good coffee there´s a McDonalds in the food court that serves a good coffee for the half price of the Starbucks next door. The pizza store in the food court was also excellent. Save yourself a few bucks and get your drinks there before heading outside to the pool.
Due to the sheer size of the property the distances in the hotel are huge. It takes some time to get around. We liked the location at the southern end of the strip. There´s a monorail stop to go north on the strip.
Check out in the early morning was quick and efficient, no surprises on the check. We enjoyed our suite but would go elsewhere next time.
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- Also Known As:
- Mgm Grand Hotel Las Vegas
- Mgm Hotel Las Vegas
- Mgm Grand Hotel Casino
- Mgm Las Vegas Hotel
- Mgm Casino
- MGM Grand Hotel And Casino Las Vegas