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“Nice Stay”

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New York - New York Hotel and Casino
Ranked #49 of 263 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Riverside, California
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Nice Stay”
Reviewed 9 June 2014

We stayed at the NY NY 5/6/14-5/8/14. Check-in was speedy (did the express check in because we arrived later in the evening & had show tickets for 10), Lacey took care of us & she is a doll! Our room was located on the 23rd floor & we had a view of the MGM/strip. I was suprised at how small our room was and even more surprised at how little the bathroom was. Our bed was comfortable however, maybe it's because we were on the strip, we heard a lot of noise from outside. The walls between rooms aren't the best, our neighbors were late night folks so we heard them come in both nights (early morning) laughing & having a good time. The water pressure in the shower was great, yet the toilet ran all the time. Housekeeping did a great job with our room, but came really late in the day. All in all I can't complain too much (hence the 4 stars) because while in Vegas you really don't spend too much time in your room, right?? LOL

  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Heartkrazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Fort McMurray, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

I find the New York New York Casino always provides a great time. large enough to supply a good selection of gaming and restaurants. Location puts you in direct contact with the MGM and Excalibur by pediways. By crossing to either of those hotels you can access the free tram to other MGM hotels and the monorail which gives access all the way to the end of the strip. Staff are freindly and service is excellent.

  • Stayed May 2014, travelled with friends
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Helpful?
1 Thank Graderest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mooresville
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 June 2014

..just returned from a trip to LV...we have been several times but this was our first stay at NYNY...location was good...walking distance to many of the things we wanted to do...room/bath was not huge but very clean and super comfortable king mattress...a coffee pot in the room would be nice but not mandatory...big enough to offer all we needed re. food, gaming, etc. but small enough that we learned our way around easily....special thanks to several staffers...Kevin (doughnut counter at America)..so friendly and helpful...Bertha (housekeeping, Century tower 25th floor) our room was tended to very timely each day with more than enough toiletries ...and Stephanie (Boathouse Pool Bar)...who worked her rear off Thurs. and Friday handling the entire pool deck by herself with a big smile and terrific personality!!! It was so hot and the pool got more crowded each day ... she did all she could to take of guests, including those renting cabanas... what a trooper!!! (some pool lounge chairs need some TLC)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Lynn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, 9 June 2014
Dear Lynn N,

It’s always wonderful to hear back from former guests of New York-New York, especially when they enjoyed nearly every aspect of their stay with us. We appreciate the thoughtful commendations issued regarding so many members of our property staff. We will be sure to forward your kind words to their respective managers, so they can be recognized further for their efforts. Thank you for sharing such positive feedback, and please return again anytime!

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighouse, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 June 2014

Arrived at the check-in at 14.00hrs No queue to speak of, and the Park View de Lux room was ready for us on the 34th floor with a view of the mountains. The room was kept spotlessly clean throughout our weeks stay and the beds were extremely comfy. No noise could be heard from the roller coaster. The concierge staff were always friendly and helpful. Plenty of choice to enjoy the restaurants and bars and the service was generally very attentive. Overhead signs are very helpful to find your direction-its quite easy to lose your bearings! The location of the Hotel is good being towards the top end of the strip and opposite to the MGM Grand - a walkway over the Strip links the two hotels. A further walkway connects the New York New York with the Excaliber Hotel which further links with the Luxor and Mandalay Bay hotels. Whilst we were there we took in the Tournament of Kings dinner show, Penn and Teller show, Ka and the Ultra Strip Tour in a stretch limo from presidential limousines. All are highly recommended. Tip, sign up to Mlife for discounts.

  • Stayed May 2014, travelled with family
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Helpful?
2 Thank christopher528752
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, 9 June 2014
Dear Christopher528752,

Thanks so much for selecting us as the site of your recent weeklong stay in Las Vegas! With well-maintained hotel rooms, popular dining venues like Il Fornaio and our Village Eateries, a convenient location near several MGM Resorts sister properties, and our rewarding Mlife Player’s Club program, there’s never been a better time to visit the Big Apple. We are grateful for your patronage, and hope to see you again in the near future.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 June 2014

My wife and I just returned from another great vacation at NYNY in Las Vegas. I don't know why there are any negative reviews of this place. We love this hotel because the atmosphere is awesome! Nine Fine Irishmen and The Bar at Times Square are two of the best places in Las vegas to hang out and grab a drink (or two or three). We also love the fact that this resort is not as big as some of the other properties on the strip. It's easy to find your way around. If you are looking for a nice, fun, comfortable hotel that won't cost you too much money, I strongly suggest staying here!

  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
2 Thank Josh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, 9 June 2014
Dear Josh C,

From the irrepressible live music of Time Square, to the frosty pints and friendly service of Nine Fine Irishmen, there’s always something to see and do in the City That Never Sleeps. We’re delighted to know you found substantial value in your visit to New York-New York, and look forward to hosting you again soon.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2014

We stayed for 3 nights, having pre booked a Madison Avenue room. At check in we were asked if we would like to upgrade to a room with a view of the Las Vegas strip and we agreed that we would. The room was good with double aspect windows but instead of a view of the Strip we were confronted by a fun fair ride which whizzed by outside the window. Our view of the Strip was beyond that. On checkout we complained and were told we were being given a refund. On returning home and checking our credit card statement we found there was no single debit for the total bill we had been given but instead the hotel had made a series of debits to our account some in US Dollars and one in Sterling also their were some refunds making it difficult to calculate the total cost. However, once the calculation had been made it soon became apparent that we had been overcharged - total charge to the credit card was more than on the bill. My emails to the hotel and its Accounts Department asking them to put this right were ignored apart from brief acknowledgements forcing me to dispute the overcharge which is being refunded by the credit card company

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
3 Thank Tony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Royalton, Ohio
Level Contributor
167 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 8 June 2014

Arrived for a convention at NY-NY, staying for 3 nights. Everyone at the hotel was pleasant, it seemed as though many of the great little shops and restaurants on the grounds closed early or did not open up early. The piano par was usually packed but never really saw much activity with gambling going on. The air in NY-NY was not terribly bad for the smoking that was going on. On the downside, there was no shuttle service to the Convention center, so I had to walk to the MGM to get the monorail

  • Stayed February 2014, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gcg3refs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, 9 June 2014
Dear gcg3refs,

Whether you come here for business, pleasure, or a little of both, the Big Apple’s got you covered with the hottest slots, coolest drinks, and friendliest property staff anywhere along the Las Vegas Strip. Thank you for making us your base of operations while traveling to and from your convention attendee obligations. It was a pleasure to serve you!

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about New York - New York Hotel and Casino

Property: New York - New York Hotel and Casino
Address: 3790 Las Vegas Boulevard South, Las Vegas, NV 89109-4338
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Las Vegas
#21 Casino Hotel in Las Vegas
#25 Spa Hotel in Las Vegas
#25 Luxury Hotel in Las Vegas
#31 Family Hotel in Las Vegas
#35 Romantic Hotel in Las Vegas
#42 Business Hotel in Las Vegas
Price Range (Based on Average Rates): £
Hotel Class:4 star — New York - New York Hotel and Casino 4*
Number of rooms: 2024
Reservation Options:
TripAdvisor is proud to partner with MGM Resorts International, Booking.com, Destinology, Expedia, Hotels.com, Holiday Gems, Agoda, Prestigia, Nozio Netplan srl, Ebookers, Odigeo, Travel Republic (UK), Travelbag, Southall Travel, Priceline, TravelUp, Ctrip TA, TripOnline SA, Traveltool, S.L.U. and HotelQuickly so you can book your New York - New York Hotel and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New York - New York Hotel Las Vegas
New York Resort
New York Las Vegas
New York New York Las Vegas
Ny Casino
New York Hotel Las Vegas
New York - New York Hotel And Casino Las Vegas

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