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“Perfect Size & Good location” 4 of 5 bubbles
Review of New York - New York Hotel and Casino

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New York - New York Hotel and Casino
Ranked #41 of 264 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Coolangatta, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect Size & Good location”
4 of 5 bubbles Reviewed 10 June 2014

We stayed in a couple of different hotels when we visited Las Vegas for a week and this hotel was definitely our favourite. It's not too large and great dining options and gaming is close-by. It's nice and easy to get in and out of the hotel without having to walk for ages which we found was a problem elsewhere.
Room was clean, room service was quick and efficient, and the beds were quite comfortable. MGM Grand monorail station is just across the bridge that's easily accessible from the casino so it's easy to get out and explore the city. They were also very helpful with car rental.

Would recommend to anyone wanting to experience the major attractions of Las Vegas, but not to people wanting to spend a lot of time in the sun by the pool as it has quite a small outdoor area.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dudd1tz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, 11 June 2014
Dear dudd1tz,

It’s wonderful to know that we made such a lasting and favorable impression on your recent visit to Las Vegas. From our spacious hotel rooms, to our convenient location near several sister properties, New York-New York definitely stands apart from the competition. We appreciate the positive feedback, and look forward to hosting you again in the near future.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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15,747 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3,141)
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English first
San Antonio, Texas
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

This time we scored a room on the 38th floor. Using the elevators near the pool which was less crowded and more convenient! Great improvement there! The room was unremarkable. Nice bed and pillows. Very comfortable. TV didn't work in the entire hotel when we arrived. Fixed later. Nice view. If you want to stay in a nice decent clean hotel casino where the hustle and bustle is limited and less crowded this is a good place to stay. Restaurants are all good here. Gonzalez Y Gonzalez had great food! There is a pizza place, hot dog stand, Steak, Chinese, Deli, Burger, bakery, etc. in the hotel within easy reach. Casino is small. They also have a theatre to watch some of the shows like Zumanity. The hotel is within easy walking distance to the MGM, Excalibur, Luxor, etc.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LazyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, 11 June 2014
Dear LazyC,

It was so nice to see you back here in the Big Apple! Although we regret the television functionality issues encountered in your hotel room, we’re thrilled that everything else was fantastic. With numerous dining options, like the always popular Village Eateries, to the breathtaking artistry of Cirque du Soleil’s Zumanity, there truly is something for everybody here at New York-New York. Thanks for making us your second home when traveling to Las Vegas, and please feel free to return again whenever possible.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

Stayed at the NYNY (May 29 through May 31) for my daughters's 21st birthday. I have stayed at this hotel in the past and have never been disappointed. This trip was no different. Although the line was long, check in was quick and our rooms were available at 1PM. The rooms were neat and clean. We had breakfast in the America restaurant and service was great. The manager saw I had problems openning a container, apologized profusely, and refilled our drinks. The dealers were fantastic and provided a lot of entertainment while gambled. Late night pizza was good and the burger restaurant by the Zumanity theatre was good. Overall a great experience.

The only negatives were the towels delivered on our last night were rough and felt like burlap and there was a fight on our floor between two young ladies and there was no courtesy phone at the elevators.

Room Tip: The closer to the elevator you are the more people traffic you can hear. The further from the eleva...
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  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bigfeather155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, 11 June 2014
Dear Bigfeather155,

Please extend our best birthday wishes to your daughter! We were grateful you chose us as the site of her special occasion, and appreciated both the menu items and services provided at America. With our friendly property staff, including the ultra personable guys and gals of table games, plus quick bite options like Sirrico’s Pizza and Broadway Burger Bar, it’s always a good time to visit the Big Apple. We appreciate you sharing your experiences online, and hope you’ll include us in any future travel plans to Las Vegas.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ita360
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

Quiet, clean and decent location. A little south on the strip but if you use the bus you can get to any hotel with ease. Be aware on check in they try to get you to upgrade and don't make it obvious that you can keep the cheaper room you originally booked.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ita360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, 10 June 2014
Dear ita360,

We regret if you felt in any way pressured to upgrade at check-in, and will pass along your comments to the appropriate management staff for additional review. However, we’re pleased that the other aspects of your stay were well received, such as our attention to detail and convenient location. Despite the initial challenges encountered, we hope you will consider returning to New York-New York in the future.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 June 2014

We enjoyed our trip very much. Our only real disappointment was the pool. Compared to the other hotels we have stayed at it was small and only has sun in the afternoon when its too hot to enjoy. Besides that we enjoyed our stay very much.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sandy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, 10 June 2014
Dear Sandra J,

Although we regret that our pool facility fell short of expectations, it’s gratifying to see that your overall experience at New York-New York proved enjoyable. We appreciate your patronage, and look forward to serving you again the next time you’re in town.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 10 June 2014

Room was clean upon arrival but quite small and lacked basic conveniences. No coffee maker, fridge. Cleaning was erratic and our room was often not cleaned until 2-3 pm. The maid did a poor job and seemed to be overworked—when the room was finally cleaned basic considerations were not met. For example, the room was obviously not vacuumed.
Hotel charges a $20 convenience fee, although I’m not exactly sure what this gets you. You are provided with ~15 TV channels, and some mediocre internet (which you can gladly improve for another fee)
New York New York does have a nice gym for a hotel, and when I went there in late morning it wasn’t too crowded. Pool is ok but quite small for the number of guests staying here.
Absolutely nowhere to sit without a slot machine present in front of you unless you go over to food area. Hotel had booked a shuttle to the airport for us so we had a couple hours to wait. At this point we had done a lot of walking and Vegas activities, so we were exhausted and wanted to just sit and relax until it was time to leave. We sat down in a couple of chairs, which turned out to be “VIP only”, so we were told to move. Then we went and sat down near the entrance to the pool and were again told to move for no reason. I realize this place doesn’t want people loitering in the lobby, but paying guests should be respected. On top of this the airport shuttle that we booked at the hotel never showed up. Will be trying somewhere else for next Vegas trip.

Room Tip: Don't stay near the roller coaster.
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  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Luke R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at New York - New York Hotel and Casino, responded to this review, 10 June 2014
Dear AgentRoblesky,

It’s unfortunate that your time on property failed to satisfy on multiple levels. We take feedback of this nature very seriously, as it allows our staff to accurately gauge their performance, and find better ways to create a superior resort experience. Thanks for sharing your concerns on TripAdvisor. We will make every effort to improve your view of our property through the tireless pursuit of self-improvement.

Sincerely,

Lori P.

Guest Relations Manager
New York-New York Hotel & Casino
GuestServices@nynyvegas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxnard, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

Upon arriving, we were given a regular room in the century tower. The room felt SO small! We had to zig zag so much just to get to our room which was at the very end of the hallway. After hearing helicopters fly by every 2 mins, we decided to go back down and change rooms. We upgraded to the madison ave room which was only about 50 dollars more. It was right next to the elevator which was a plus for me.
Now the madison ave room was SPACIOUS. The bathroom had his and hers sinks which is always a plus :) And the toilet/shower were separate so I was able to get ready while the bf was able to take a shower/go to the bathroom. Our view from this room was wonderful. We were able to see the MGM grand and the excalibur. To our surprise, we had windows hidden behind some curtains on another wall so we could see a little bit more of the strip. If its within your budget, I would recommend upgrading to this room.
The casino has plenty of gaming machine options and a lot of tables along with a small sportsbook area.
We booked this hotel with a 35 dollar food and drink credit so we used it at the sporting house bar & grill. This is a great place to get your grub on AND watch sports. Each table has an individual tv screen.

NY NY has plenty of options when it comes to stores, food, and entertainment. I didn't ride their ride because I'm not a roller coaster person but if you're able to get a coupon for it, it looks like fun. I also wanted to visit the coyote ugly bar but I didn't get a chance.

I had a lot of fun staying at this hotel. Very close by to a lot of Casinos but it is towards the end of the strip. I'd recommend catching the tram at MGM if you want to get to the other side of the strip or just take the taxi. Definitely would love to stay here again.

Room Tip: Madison Ave was a good room
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LBtravel32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New York - New York Hotel and Casino

Property: New York - New York Hotel and Casino
Address: 3790 Las Vegas Boulevard South, Las Vegas, NV 89109-4338
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Las Vegas
#16 Casino Hotel in Las Vegas
#22 Spa Hotel in Las Vegas
#22 Luxury Hotel in Las Vegas
#31 Family Hotel in Las Vegas
#35 Romantic Hotel in Las Vegas
#42 Business Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — New York - New York Hotel and Casino 4*
Number of rooms: 2024
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Odigeo, Hotels.com, TravelUp and Southall Travel so you can book your New York - New York Hotel and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New York - New York Hotel Las Vegas
New York Resort
New York Las Vegas
New York New York Las Vegas
Ny Casino
New York Hotel Las Vegas
New York - New York Hotel And Casino Las Vegas

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