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Polo Towers Suites
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Reviews (2,683)
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1,517 - 1,522 of 2,683 reviews
Reviewed 5 August 2014

We stayed for 7 nights at the Polo Towers Suites. The front desk was very accommodating! At check in and with special requests they were right there! The Pony Express convenient store always had everything we needed. It was very nice to be on the strip, but not overwhelmed

  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank Pelphr6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Stayed here for 5 days while at a conference. Didn't spend a lot of time in the unit itself so can't really comment about the service.

what worked for us was that this a place that is affordable, big enough for 3 of us to each have our own space, peaceful: no smoke or casino activity. Kitchen is adequate for us to whip up breakfast and suppers. Wifi, laundry facilities was useful. In those aspects, i gave it 4 stars.

I've stayed in other timeshares in Vegas and i would say this is average but i'm not complaining considering the price we paid. Furnishing is in good condition, though a bit dated. Carpark is oddly designed, as noted by some other reviews but we didn't feel unsafe walking back in the middle of the night. The place is busy and there's always people about.

  • Stayed: June 2014, travelled with friends
    • Location
    • Rooms
2  Thank leavethewritingtome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

We usually stay away from the strip to avoid the chaos but my mom came for a visit from Malaysia and we wanted her to experience Vegas and what better than staying close to the strip aka LV Blvd!

First the con. I think everybody who has been to Polo Tower would agree that parking is almost a nightmare. Not only they don't have enough space, but the area is so small and there were 2 area where it's a dead end and if you can't find a vacant space, you would have to either reverse or somehow make a u-turn in a narrow lane. Not everybody can do that without hitting other car and that is exactly what happened to ours, 1 not so lucky day. We went down to the parking garage to find a huge dent on our back bumper. Bummer!

Now the pros. It's walking distance to among others Planet Hollywood and their Miracle Mile 'shopping mall', Monte Carlo and a HRC restaurant. There is also 7Eleven, Walgreen, Ross, Marshalls, M&M store and etc. All Walgreens along the strip doesn't have the flyer like other Walgreens but if you find a deal on their website, you can show it to them and they would honor it. That was what I did when I needed to get some sunblock lotion. Saves me more than 50%!

The hotel itself is pretty small for a Vegas standard. No restaurant or bars or casinos. They do have a small convenient store downstairs that I would suggest limit for emergencies only. Like when we just had to get some mayo for our sandwiches. A small bottle was sold at 3.99. Make sure you drive 10min away to go to Vons or something and do all your groceries. That way you get to save lots of money especially if you have kids with you. A small pool on the roof and also a jacuzzi. They also have a pool for kids downstairs which we didn't go so can't say much about it.

Our 1br suite was pretty spacious for 3 people not to feel suffocated. The bathroom was big too unlike typical hotel. Our safety box was locked when wanted to use it so called the hotel, were told someone will be there in 30min but less than 5min later she was already at the door and fixed it for us. Really appreciate the prompt response since we had an appointment to go to.

All in all we really liked Polo Tower and will definitely stay there again. Only next time we will avoid to go to Vegas altogether between May-Oct when the temp is over 100F @ 37C. Yup I don't like the sun/heat.

  • Stayed: May 2014, travelled with family
    • Location
    • Rooms
    • Service
5  Thank FMCarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

Comfortable condo "resort" located between the MGM and Planet Hollywood on the strip. Polo Towers is set back from the strip, hidden, in a bit of a dreary location near The Carriage House and Marriott's Chateau. Part of the disappointment with this property is that they call it Diamond's "flagship" resort property...which makes you wonder what their "lesser" properties are like.
The 1 bedroom suites were spacious and clean, roomy bathroom and one medium closet. Two flat screen tvs, full size fridge, stove, oven, dishwasher. Our view was of other condo balconies and the rear/outdoor/hot/sunny parking corral. We didn't have any complaints about the room, or the staff...all were friendly and accommodating. They also have a shuttle to grocery shopping once a day, which is nice since there is nothing but a Walgreens and a CVS within walking distance.
The main problems we had were with security....yes you need a key card to access the elevators but the elevators are easily accessible to anyone off the street, and all they have to do is hop in an elevator that is already occupied with a key-holding guest. (We caught two people trying to do this and reported them.) For the entire 3 days that we were there, there was no security check or really any security personnel in sight as you see at other hotels. Also, parking is a problem. There is a small garage directly underneath the hotel that was convenient, but very tight spacing and dead end entrances. Attached is another huge underground parking garage but it is very poorly lit, a bit of a walk, and frankly a bit scary. There are several signs stating that you park at your own risk, no security of any kind in view, and disconcerting to use late at night. In addition there is an outdoor parking corral that is a bit of a walk, and again poorly lit and unsecured at night. We had no problems nor did we hear of any problems, but there is no way I would ever stay at this hotel as a woman alone if I had a car to park. And also the walk back to the hotel from the strip is a bit deserted and eerie as well, it is a short walk but late at night I would never do it alone. Valet Parking at the hotel is understaffed and inadequate with long waits, but a safer option.
Rooftop pool was 3 ft deep, mostly young children splashing around, there is a hottub and some nice cabanas and chairs, perfectly adequate but nothing special at all.
For the price and location, this property is a good bet, with some caveats.

Room Tip: The studio rooms are small and cramped, with a bed that folds out from the wall. For budget-minded travelers only. One bedroom units have a king bed, a decent sofa pullout, and if available a rollaway single bed. Comfortable enough for two adults and 2 children.
  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank HaroldnMaude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014 via mobile

My boyfriend and I stayed at the Polo Tower suites first week of June after I found a groupon for the hotel $50/a night! It was our first time in Vegas and boy oh boy did we have fun. The hotel in itself is very big however does not have a casino or restaurant. Which did not bother me one bit considering there's casinos and places to eat just about everywhere you look. The room it's self was cozy and clean. The bed was comfortable and wifi is free. My only complaint would have to be the shower since the water hits your naked body like a thousand little knives lol the pressure was way too high. Aside from that the front desk employees were super friendly and helpful. My favourite part was definitely the rooftop pool that overlooks all of Vegas AND there's a jacuzzi too! Would definitely recommend this hotel since it's probably cheaper and a lot more quiet than the other hotels in Vegas yet it's still on the strip!

Stayed: June 2014
8  Thank Aleksandra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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