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“Great Experience”
Review of Polo Towers Suites

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Polo Towers Suites
Ranked #31 of 262 Hotels in Las Vegas
Certificate of Excellence
Los Angeles, California, United States
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Experience”
Reviewed 25 August 2014

My husband and I stayed here for three nights in celebration of our anniversary. I must say that our stay experience was great. Check-in went smooth, all staff was friendly and welcoming, perfect location right by the strip and waling distance to stores and restautants. Our room, which was located on the 9th floor was perfect, we didn't have the best view but it was good. The room was clean, comfortable, spacious and all amenities in the kitchen were available. I did attend the Diamond Resort presentation since I was there through a sampler purchase. Well that experience was not the best, I dislike that their staff was quite pushy, rude, and unfriendly. We actually really were considering becoming owners of DiamondResorts, but that was definitely a turn off and made me be suspicious of the "great deals" otherwise why would they be so pushy!? Other than that, I totally recommend a stay at Polo Towers.

Room Tip: Perfect Location…Walking distance to the strip, stores and restaurants
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Shelly232014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (658)
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Bracknell, United Kingdom
Level 5 Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 23 August 2014

Stayed here for 3 nights in August, great location just off the strip, we had a room of the 20th floor which didn't face the strip so was very quiet. Room had everything we needed,large comfortable bed,well equipped kitchen and lovely powerful shower. Staff were friendly and helpful.
Don't miss the free show at the Bellagio, Caesars palace and the Venetian.

Room Tip: Rooms on high levels are good
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank jbaines46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond R, Manager at Polo Towers Suites, responded to this review, 24 August 2014
We are so glad to hear that you enjoyed your stay. Vacations should be a relaxing experience, so we do our best to keep our rooms well equipped to make our guests comfortable. We hope to welcome you back the next time you want a peaceful retreat in the heart of Las Vegas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 August 2014

Good location and good value. Quick walking distance to the Strip and stores to stock the fridge. Good amenities in room, and I recommend upgrading to the one bedroom. Great views as well. Staff was helpful, albeit a little pushy with the timeshare stuff. The elevators can be annoying with the constant stops, plus one was broken the whole trip, but it happens. The pool was quite small, but relaxing enough. I did enjoy the gym though. Overall, not a bad place to pass a weekend in Vegas at all. Only minor complaint would be the A/C. At least in our room, it stayed on regardless of the temperature setting.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Bob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond R, General Manager at Polo Towers Suites, responded to this review, 29 August 2014
Thank you for sharing your thoughts about our recent stay here at Polo Towers Suites and Villas. We are really pleased and delighted to hear that our accommodations, amenities, and customer service either met or exceeded your expectations here. Your recommendation and shopping tips are greatly appreciated! We do provide a shuttle service to a nearby grocery store to help with stocking your fridge. We sincerely apologize that our Concierge staff was a little pushy with seeking your attendance with a presentation. This will be looked at and corrected for future guests. In addition, our maintenance staff will look into your concerns about the A/C. Looking forward to your next visit here!

Ken Deutsch
General Manager
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Toronto, Ontario
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 August 2014 via mobile

The polo towers are in a great location on the strip and are great for people who don't want to stay above a casino. This was my second time at the Polo Towers (first time was dec 2012) and would stay there again. The location is a huge plus, the rooms are quiet, the staff accomodating, pool is great and there is free laundry! Try Zingers in the Hawaiian Marketplace for breakfast or the Salsa Cantina up the road towards MGM for any meal!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank callie10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond R, General Manager at Polo Towers Suites, responded to this review, 27 August 2014
Thank you for sharing your thoughts about our recent stay here at Polo Towers Suites and Villas. We are really pleased and delighted to hear that our accommodations, amenities, and customer service exceeded your expectations here and are truly grateful and honored that you have come back for a second time. Your recommendation and dining tips are greatly appreciated! Looking forward to your next visit here! Many thanks for your repeat business.

Ken Deutsch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold coast
Level 5 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 August 2014 via mobile

Stayed with my sister and had a pleasant stay! In a great spot not to far off strip. Staff very helpfull. Great views from our room. Pool area on rooftop very nice and for a good photo.Room was great with all amenities, I was worried about a hair dryer lol! But yes it had one.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kane-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Collins, Colorado
Level 5 Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 August 2014

I stayed here in March 2014 in a one bedroom suite with a couple buddies and it was a very nice place to stay at. The location is great, right next to planet Hollywood about 100 yards off the strip. The rooms are great, a separate master bedroom with a patio, and a living room with a pullout queen size mattress. The separate kitchen is also great for food if you want some, or mixers and beer, which is what we used it for. I would definitely stay here again

  • Stayed March 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank foco3552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malvern, PA
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 18 August 2014 via mobile

I am currently 4 days into my stay here. I'll start with the positives: The location is fantastic, and the staff is the most accommodating of any timeshare I have ever visited. There really is no need to have a restaurant on site, as it is so close to so many strip restaurants. The rooms and other areas are immaculate. The convenience store off the lobby has a great variety of items, including a variety of foods, souvenirs, liquor, etc. The rooftop pool, while under 4ft, is a small but lovely setting. The observation deck is breathtaking. Now for the negatives: While our 2 br unit is small but comfortable, and my daughter likes her small kitchen in the lock-off part, the updating that appears to be done reminds me of the old saying about "putting lipstick on a pig." The granite counter tops in the bathrooms and kitchens are nice, but the bathroom fixtures are ancient. While I did call ahead to request a high floor strip view, and I mentioned it again at check-in, there was none available, so we got the 8th floor Harmon Ave. side, complete with the 8:30am trash trucks and their endless beeping noises. Another minus for me is the fact that the building is set back from the strip, so you must walk down a side path between the Hawaiian marketplace and a parking lot to get to the strip. On the Harmon Ave. side, you must walk through the trash area, then around the parking lot and past the entrance to the Marriott GC
to get to the back entrance to Planet Hollywood. Even with these negatives, I have to add that I am having a great time on this vacation.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank rexpierre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Polo Towers Suites

Property: Polo Towers Suites
Address: 3745 Las Vegas Boulevard South, Las Vegas, NV 89109-4308 (Formerly Polo Towers Villas)
Region: United States > Nevada > Las Vegas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#60 Family Hotel in Las Vegas
#69 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Polo Towers Suites 3.5*
Number of rooms: 829
Official Description (provided by the hotel):
The best way to experience Las Vegas is to stay in the heart of the action. There is only one boulevard where you can find non-stop action and excitement here, and that's the world famous Las Vegas Strip. There is only one resort where you can find classic elegance and casual comfort during a stay in Las Vegas, and that's at Polo Towers Suites. Las Vegas is a destination spot for travelers from around the world who come to experience the sights, sounds, casino action, top notch shows, superior shopping, dining, golfing and even family fun-filled adventures. You, too, can plan a trip that will be as remarkable as it is memorable. A Peek at Polo Towers Suites Located in the heart of the Las Vegas Strip, Polo Towers Suites promises and delivers the best accommodations. You will enjoy the lavish resort-style amenities within your room and on the exterior as well. From the pool to the fitness center, you will find ways to stay active, or simply unwind. Get the best service from the staff and the most useful information about the area from our Concierge. You may even want to pamper yourself at the spa or with the personal massage services. You will have everything you need in your magnificent suite. Style, elegance and comfort await you and your family. The spacious rooms will be the perfect place for you to kick back after a day of shopping or evening of gambling. Alternatively, you may want to simply take in the spectacular evening views of the lights of Las Vegas from your secluded balcony or terrace. Not to mention, you will enjoy easy access to world-class casinos, shopping, entertainment and attractions. Hitting the Town Las Vegas Style Enjoy the luxury of coming and going as you please, to one of the world's best action packed, scenic cities. There is never a shortage of things to see and do, and you will be right in the middle of it all. Take comfort in knowing you can spend the day shopping and return your purchases to your room, with ease, before heading out for the evening. You can enjoy dining at the best restaurants, gambling at the most famous casinos or taking in shows from some of the most famous names in the business. Our Concierge will help you arrange whatever you want, whether it is a night on the town or a family outing. With Polo Towers Suites, you won't be taking a gamble when it comes to finding the best resort to plan your trip around. ... more   less 
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Also Known As:
Polo Towers Villas Hotel Las Vegas
Polo Hotel Las Vegas
Polo Towers Las Vegas
Polo Towers Vegas
Polo Club Las Vegas
Polo Las Vegas
Polo Towers Suites Las Vegas

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