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Reviewed 13 November 2006

This is a timeshare exchange from the Palms resort in Orlando. Overall our experience is good and I don't think there is a lot more they could do to 'fix' any of the items we weren't ecstatic about. We stayed in the 'newer' Villa section which has received better reviews. I've over heard other guests mention that some of the rooms on the Suite side are newly remodeled, hopefully fixing some of the complaints elswhere. We stayed in room 7304, which I personally wouldn't recommend for two reasons - it is lower to the ground and the street noise at night reverberates between the two towers, and kept waking up 3/5ths of our party (two of us were smart enough to take Lunesta). The front desk is well aware of this problem and hands out ear plugs...thoughtful touch, but a sign they realize there is a problem. It was worse on weekend nights - the sound is from the Hawaiian Marketplace where some band or piped in music went all night long. (my wife said it was still going at 5am). The second reason to get a different room is the view - my dad at first was offered a room on the 23rd floor. It was a handicapped room which I think is why he turned it down. They beat us here from the airport otherwise I would have grabbed that room right away. The view is better, plus being a tall person I've found handicapped rooms are usually larger in size than regular rooms. Which brings me to my only real complaint - these rooms, while nicely decorated, furnished, and clean, are the smallest timeshare suites we've had, comparing with resorts in Orlando, Aruba, Cancun, southern California, New Orleans, and I'm forgetting a few. The bedroom is 'tight' with less than 2 feet between the foot of the bed and the TV dresser cabinet. The closets are small. The main living room is cramped, albeit with nice furniture and big 46" flat screen tv with DVD/VCR and a stereo. When the Murphy bed is down, you have to pile all the moveable furniture in the 'dining area'. In the 2nd bedroom, it is also small with no room for anything once the Murphy bed is down. With it up, it is a nice sitting room.

That being said, realizing we have a 2 bedroom unit with a full and half kitchen in Vegas for an exchange that only cost $149 for the week...I'd stay here again. Location is good - a 5 minute walk to Aladdin, 10-15 minutes to MGM, 10-15 to Monte Carlo. The kids water park area is closed (seasonal) but our 2 year would love it. We also booked another room here for the same time for my wife's employees (all in town for a convention) so the bargain is even better and they've all enjoyed the room much more than a hotel room.

The bathrooms are very nice, equipped with double vanities in the master (one vanity bathrooms always get too crowded on vacation, to us anyway). There are coin operated washer/dryers on several floors (another 'downer' since most places have them included in rooms).

The front desk staff and housekeeping are excellent. Any request we had was attended to promptly (more blankets, suggesting ear plugs, directions, etc.) and they were friendly and eager to help.

They also offer a couple of show tickets if you take a 90 min tour of the Marriott Grand Chateau property next door. We haven't taken them up on it...yet.

  • Stayed: October 2006, travelled on business
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22  Thank Rich S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2006

This was a time/share exchange arranged through Interval International.After the dissapointment on arrival to learn that we were given a studio (a room with pull out bed) and no bath just a fixed shower - our swap was a one bedroom - we were offered a wonderful one bedroom suite which was excellent but had to pay extra charge but well worth it. Polo Towers was in a great location, very clean,room tidied every day,clean towels,toiletries and coffee. Security was first class felt very safe. Hope to return.

  • Stayed: October 2006, travelled as a couple
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8  Thank Filmstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2006

This was my first visit to my timeshare at Polo Towers ( as I'd bought it over the internet) and I was very nervous after reading some of the reviews. I needn't have worried, my timeshare was on the 16th floor with a great strip view and was fabulous. The 2 bed unit was very big and very clean. The staff were very helpful and I had no problems, or cause for complaint, throughout my 10 day stay. Also, the pool was very nice and, again, very clean. I have stayed in most of the strip hotels over the years and it compares very well with the Luxor, Flamingo Hilton and Caesars Palace, except at Polo Towers you also have the added advantage of a full kitchen.
I can't wait for my next visit.

  • Stayed: October 2006, travelled as a couple
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8  Thank MAZxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2006

this was my firsttrip to vegas and the polo towers was a beautiful and relaxing pLACE!!e to stay. I'll be returning as soon as ican save some money!!!!

  • Stayed: August 2006, travelled as a couple
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8  Thank DAMAYA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2006

Has a Vacation Owner and first time staying at the Villas of Polo Towers it was Great very clean staff member very polite would stay there again with NO PROBLEMS

  • Stayed: September 2006, travelled as a couple
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5  Thank Edwin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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