This property makes it virtually impossible to find your pre-arranged transportation. The front door staff has a "rule" that no limousines are permitted to STOP to pick up a guest at the main front door...per the staff themselves!! I have missed my pre-arranged rides & was forced to make several calls trying to find my driver - when in reality the driver was on site, on time....the doorman will NOT ALLOW the drivers to stop while the people are walking out the door to get into their car!! When listening to my driver be screamed at by the doorman, I became very upset - NOT what one would expect on a holiday or even a business trip in a tourist based city! It seems that the Aria caters to the cabs & the house cars ONLY. If you desire any limo company to take care of you, be prepared to make calls, or get your driver's phone number...then run like hell when you see the car - or the door staff will scream at you too! They (quote) "DON'T CARE - they are under orders, because its the rule at Aria" The doorman, Sean, actually threatened my driver stating he would call the police & to take his car and move it himself if he thought he was going to stop at HIS front door! OMG! PASS on staying or catering to the Aria property!!! !HORRIBLE customer service!!
- Official Description (provided by the hotel):
- ARIA Resort & Casino is a AAA Five Diamond Award winning resort which offers you the best in accommodations, gaming, dining and entertainment. Check out the newest place to see and be seen on the Las Vegas Strip. ... more less
- Reservation Options:
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- Also Known As:
- Aria Resort And Casino
- ARIA Resort & Casino Las Vegas