Just spent a short five nights at Aria to celebrate an anniversary and two birthdays. The reservations desk knew about the occasions well in advance (and we reminded them by phone, twice). When we arrived, we were given a very nice room on the 23rd floor, with a LOVELY view of the Strip and mountains. But we were a bit disappointed to find that there were no little welcome gifts waiting for us to mark our multiple celebrations.
Aria makes a big deal out of the fact that every room has a corner view. It is not a big deal, just a slight outcropping of the windows from the exterior wall. It's an architectural gimmick that really makes little difference to the view available.
That said, the room was nice, spotless, and quite spacious. The bathroom was sumptuous and easy for us to use at the same time. The rain-head shower, though sufficient, could have benefited from more water pressure and/or a set of powerful body sprays. Having two large closets in the dressing area was a nice bonus.
Housekeeping was a bit iffy. First, to only have one ashtray in a smoking room is silly, though after a phone call, we were able to get another the next day. On the other hand, getting fresh supplies of soap, body wash, shampoo, and conditioner became an adventure that wasn't sorted-out properly until day three.
As seems to be the case for many reviewers here, Aria's high-tech remote controls for lighting, drapes and sheers, television, and music, as well as checkout was daunting! We were constantly baffled by each of these tasks, never really sure of what we were doing (or even wanting to do) all the way through our last morning there. An instruction manual would be a great help (especially for the touchscreen). But then, my wife and I are in our 5th and 6th decade, respectively, and don't even own a smartphone or tablet.
Another disappointment was that there was no room service. Late one night, after hours in the casino, I got hungry, and had to settle for a bag of chips from the mini-bar, when what I really wanted was a sandwich or some sausage and eggs.
The pools were nice-- nothing terribly remarkable --and peaceful, though terribly shallow. But bar and snackbar service was excellent. There was also a sit-down Shiatsu masseuse at poolside.
Aria's spa was quite nice, though a bit confusing to navigate (spread-out over two floors, divided between the sexes, as well as unisex areas). My wife and I enjoyed the hot stone tables, therapy pools, eucalyptus steam room, and sauna, but the outdoor terrace pool was a real disappointment. Instead of a quiet, meditative place to relax in the water or on a poolside chaise, we were assaulted by the EXTREMELY LOUD club music from the hotel's water club and bar, Liquid, just below our balcony. Someone really should have thought this arrangement out before building it!
Yet another silly arrangement Aria has foisted upon its guests are the elevators. Each of the hotel's floors is serviced by only one bank of elevators. That makes for a lot of walking, an awful lot of walking in our case. From the room to the elevators, then from the elevators back out the same direction we'd come from, either across the expanse of the casino to get to the front desk, Concierge, several restaurants, the front doors (and taxis), the shops at Crystal, and the monorail connecting City Center to the Bellagio (a walk that seemed as long as forgetting the monorail, and just walking directly over), OR getting off at the Promenade level and again, walking back in the direction we'd just come from to access Starbucks, the pool, the spa, several shops and restaurants (including the buffet... which was mediocre at best), and the hotel's theater. Another inconvenience with the elevators is Security. No one can access the elevators without first showing your key to Security personnel. Sounds like a trifle, until you factor in the inconvenience of digging through a beachbag on your way back from the pool or spa, or carrying two cups of hot coffee from Starbucks (no coffee or coffee-making apparatus in the room, and no room service, either). Again pure silliness on Aria's part.
Okay, so why have I given Aria 4-Stars? The rooms are clean, attractive, and somewhat sumptuous, with lovely views. The staff either are or try to be helpful and friendly (our Concierge was wonderful!). The art-- from paintings to sculpture to fountains --is lovely to behold (we especially liked to sit outside in front of Aria's beautiful and relaxing wall of water (adjacent to the taxi stand). And, finally, the location is great!
BUT, Aria is not the Bellagio or Venetian or Wynn. The ratings (especially the AAA 5-Diamonds) and reviews led us to believe Aria was their equivalent. It is not. It's a very nice place to stay, especially when bundled less-expensively in an air+hotel package, but it's not as swanky or traveler-friendly as the hype would lead one to believe.
- Official Description (provided by the hotel):
- ARIA Resort & Casino is a AAA Five Diamond Award winning resort which offers you the best in accommodations, gaming, dining and entertainment. Check out the newest place to see and be seen on the Las Vegas Strip. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with MGM Resorts International, Booking.com, Ebookers, Hotels.com, Holiday Gems, Priceline, Odigeo, Expedia, Southall Travel, Agoda, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your ARIA Resort & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Aria Resort And Casino
- ARIA Resort & Casino Las Vegas