A friend and I decided about two weeks before Thanksgiving to book a trip to Las Vegas. Given that we wanted to stay at the City Center, I booked a room at Aria. I was a little disappointed that upon requesting a room on a high floor, the woman at the front desk was unable to accommodate us - the hotel did not seem that crowded for the Thanksgiving holiday - and it is a very large hotel.
The room we had was decorated nicely, the remote to control everything was great, but housekeeping could step it up a notch. It looked as though the room had not been used in quite a while and no one prepared it for use before we arrived. There was thick dust on a lot of the furniture, one of the light bulbs was out in the reading lamp over the bed, and there was a drip in the bathtub that caused a stain. I don't expect this sloppiness in a hotel of this caliber. After a phone call to housekeeping, someone came to dust - albeit it not very well and I found a maintenance man in the hall and asked him to change the bulb.
I love the property and facilities (though I think it is crazy to have to pay to use the steam room, sauna, and Jacuzzi's given that one already has to pay a "resort fee".
I just expected more from this property given how new it is and its competition in City Center
- Official Description (provided by the hotel):
- ARIA Resort & Casino is a AAA Five Diamond Award winning resort which offers you the best in accommodations, gaming, dining and entertainment. Check out the newest place to see and be seen on the Las Vegas Strip. ... more less
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- Also Known As:
- Aria Resort And Casino
- ARIA Resort & Casino Las Vegas