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“Laura”

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ARIA Resort & Casino
Ranked #14 of 262 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersPlatinum level
Tustin, California
1 review
“Laura”
Reviewed 1 August 2014

Liked the room and bathroom. Had trouble controlling the lighting and drapes in the room. Mostly because we are old. Liked the maid service. Very upscale hotel. Overall a good experience. The check-in took a long time on Sunday, we arrived around noon. Not a good time to check in. They found us a room right away even though we were early.






  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIAResort, Director of Guest Relations at ARIA Resort & Casino, responded to this review, 4 August 2014
Dear Laura,

Thank you for choosing ARIA as your resort destination. I am thrilled to see you appreciated your spacious guestroom, the modern ambiance of our resort, and the award-winning Five Diamond service you received from our staff. Additionally, I would like to take the time to thank you for your patience upon registration, as well as apologize for the inconveniences you incurred with your in-room technology. Please be assured that your comments are highly valued and I look forward to welcoming you back to ARIA.

Best wishes,

Bobbi Bensley
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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23,993 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Tennessee
Level 5 Contributor
95 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 1 August 2014

A friend has been telling me to stay at the Aria for a few years, and I didn't have the opportunity until now. It was worth the wait! I travel to Vegas, usually by myself, for business 2-3 times each year & I have stayed at many hotels on the Strip.

Check-in line moved quickly and efficiently, and check-in was a breeze. Within a few minutes I was in my room on the 16th floor. I didn't upgrade my room as encouraged to do so in an email prior to arrival. I was only staying 2 nights by myself, so it didn't seem worth it. I overlooked Vdara, but I didn't stay there for the view.

The rooms are very nice. Normal hotel room size. The bed is among the most comfortable hotel beds I've ever been in. When I got to the room, my TV didn't work. No problem. I called down to the front desk and the issue was easily and quickly resolved.

I visited the spa during my stay and had a 50 minute massage. It was wonderful. I spent some time in the steam room too. Next time I will plan to spend more time in the actual spa. It's so nice!

I also had time to sit by the pool. The pool waitstaff is awesome and took good care of me. If you are not there on a weekend and will get to the pool pretty early, do not reserve a lounge chair. I did, and it was not worth it. It was only $15, but there were plenty of chairs to be had on a Tuesday.

The Lift bar is nice, and I enjoyed the singer. The bell staff at the hotel is super friendly and helpful.

I'm not sure I ever want to stay anywhere else on the Strip. I finally have found my home base!

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
3 Thank travelgirlEJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIAResort, Executive Director of Hotel Operations at ARIA Resort & Casino, responded to this review, 4 August 2014
Thank you for posting such an elaborate review. I appreciate you taking the time to let me know how much you enjoyed so many aspects of your stay, including your rejuvenating visit to The Spa, seamless registration, and the remarkable performance you encountered while visiting Lift Bar. I am pleased that you would choose to stay with us again. I would be elated to welcome you back and look forward to the opportunity of exceeding your expectations yet again during future stays here at ARIA.

Kind regards,

Shannon McCallum Crawford
Executive Director of Hotel Operations
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Corpus Christi, Texas, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2014

We always have a wonderful experience at Aria. In our 6 stays so far, we have only had one bad experience and the management were apologetic and compensated us for the situation. Definitely recommend this hotel and casino for your stays in Vegas! Location is perfect and meal planning is easy. Staff is friendly and basically treat you as a VIP!!

Room Tip: Sky suites are awesome rooms!!! A bit pricey but definitely worth the money for the concierge and am...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIAResort, Executive Director of Hotel Operations at ARIA Resort & Casino, responded to this review, 4 August 2014
Dear Joe,

Thank you for continuously choosing ARIA as your resort of choice. It is always exciting to read positive feedback from our guests’ as it lets me know that we are holding true to our philosophy of providing extraordinary guest experiences. I am pleased our efforts continue to leave an ever-lasting impression and I highly anticipate your return.

Best regards,

Shannon McCallum Crawford
Executive Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, Washington, Usa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2014

The hotel is beautiful and the rooms are very nice and well taken care of. The bathroom was amazingly clean which is not something you find in Las Vegas. I travel to Las Vegas 4-5 times a year and this was the cleanest room I have ever stayed in. The hotel did not offer much in the way of entertainment or dining options. This is an area they could really improve on. Overall the hotel is a very good place to stay.

Room Tip: There is a goodnight button next to the bed that when pushed, shuts the TV and Lights off as well as...
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  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIAResort, Director of Guest Relations at ARIA Resort & Casino, responded to this review, 4 August 2014
Dear Jon,

I am pleased to know that you have enjoyed multiple aspects of your stay, especially your vast guestroom. At ARIA, our objective is to create the single most momentous resort experience in the world and I am delighted to know we have surpassed your expectations. Additionally, please know that your comments pertaining to entertainment and dining options is much appreciated and well noted. Thank you again, and I look forward to welcoming you back.

Warmest regards,

Bobbi Bensley
Director of Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level 4 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 August 2014

OMG Fab from start to finish - the hotel is very mod, gorgeous lobby, rooms were easy to get to even though there are 4004 rooms in the hotel - everything at your fingertips - gorg room - remote control feature on your locker controlling curtains tv lights etc and best of all it had a goodnight button that turned everything off in one go when you hop into bed - bed was very comfortable - staff helpful and friendly - very central - not too far from the airport - perfect in every way

Room Tip: ask for an upgrade on arrival at reception - leave a tip - we got upgraded to a room with a view of...
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Green Features: this hotel is as far as I know one of the most environmentally friendly hotel build with all things green in mind - you would have to google it but I remember reading about it when planning our trip
  • Stayed October 2013, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VickiOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIAResort, Director of Guest Relations at ARIA Resort & Casino, responded to this review, 4 August 2014
Dear Vicki,

Thank you for your candid feedback. It is truly a delight to read your review sharing your admiration for our beautiful three-story glass lobby, innovation guestrooms complete with Control4 touchpads and custom designed Sealy mattresses, and above all, the impeccable Five Diamond service you encountered from our staff.

We have worked hard to provide an atmosphere that emphasizes comfort and luxury for our guests and are elated that our efforts helped make your stay an unforgettable one. Thank you again and I look forward to welcoming you back to ARIA on a future stay.

With gratitude,

Bobbi Bensley
Director of Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2014

Aria is definately one of the best hotels in Vegas. The Rooms were very comfortable and had all the ammenities you could want. The Buffet was excellent and competitive in price with all the other hotels in the area. I love the layout of the casino.


  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patti P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIAResort, Executive Director of Hotel Operations at ARIA Resort & Casino, responded to this review, 5 August 2014
Dear Patti,

Thank you for choosing ARIA as your resort destination. I am delighted you had a wonderful stay, and enjoyed our lavish amenities and delectable Buffet. It is always exciting to read positive feedback and it is pleasing to know that you think our property is one of the best in Las Vegas.

Thank you for your review, and I look forward to your return.

Sincerely,

Shannon McCallum Crawford
Executive Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 August 2014

The hotel is beautiful but when you arrive they take a $200 deposit from
You which you are supposed to get back when you check out! It's now August and I came back in May and I still haven't got my deposit back! In all honesty I loved my trip to Vegas it was the trip of a lifetime and the hotel
Is beautiful but this has left a sour taste in my mouth and for that reason I would never stay here again!
I have tried to get onto the website to email someone but the aria make everything so hard and why should I have to when I checked out they gave me a letter to say I would have my money back within a few days.
You pay a lot to stay here you would expect the service to go with it!
Stay somewhere else if you don't want to be out of pocket.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank LEAGLES19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARIAResort, Director of Guest Relations at ARIA Resort & Casino, responded to this review, 5 August 2014
Thank you for taking the time to post a review regarding your recent visit to ARIA. While I am delighted to see you had a pleasurable stay at our resort; it is also concerning to read about the circumstances you are currently experiencing. I sincerely apologize for any inconvenience and would like to conduct further research. My Guest Relations team will be contacting you directly to obtain additional information.

Thank you again, and I look forward to hearing from you.

Best regards,

Bobbi Bensley
Director of Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ARIA Resort & Casino

Property: ARIA Resort & Casino
Address: 3730 Las Vegas Boulevard South, Las Vegas, NV 89158-4300
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Las Vegas
#6 Casino Hotel in Las Vegas
#7 Family Hotel in Las Vegas
#11 Business Hotel in Las Vegas
#11 Romantic Hotel in Las Vegas
#11 Luxury Hotel in Las Vegas
#12 Spa Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:5 star — ARIA Resort & Casino 5*
Number of rooms: 4004
Official Description (provided by the hotel):
ARIA Resort & Casino is a AAA Five Diamond Award winning resort which offers you the best in accommodations, gaming, dining and entertainment. Check out the newest place to see and be seen on the Las Vegas Strip. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with MGM Resorts International, TravelUp, Southall Travel, Expedia, Booking.com, Hotels.com, TripOnline SA, HotelsClick, HotelQuickly, Ebookers, Cancelon, Evoline ltd and getaroom.com so you can book your ARIA Resort & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aria Resort And Casino
ARIA Resort & Casino Las Vegas

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