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The Carriage House
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Reviews (1,463)
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All reviewsfull kitchenplanet hollywoodoff the stripthe miracle mile shopstimeshare exchangetennis courtslaundry facilitiesfive minute walkone bedroom suitesmall kitchenettedaily maid servicetwo blockstime sharepool towelsquiet locationcasino hotelnon smoking
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916 - 921 of 1,463 reviews
Reviewed 19 September 2011

This was the last night of our 7 day Grand Canyon circle tour. Our room had one king size bed and the room was big. If we would have stayed longer than one night, it had a small kitchen area where you could make meals or keep your beverages cold. You had to use your room key to access the elevator, so we felt safe and it was quiet. They have two computers in the lobby, if you need to check in for your flight home. They also have free WiFi. It's about a 1/4 mile off the famous Las Vegas strip, just south of Planet Hollywood & north of MGM. Our room wasn't ready when we arrived around 11am, but we were given a vehicle permit, so we could park our car and walk the strip. They have a pool & hot tub which you have to use your room key to enter. Towels were provided by the pool.

  • Stayed: September 2011, travelled as a couple
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2  Thank nanameyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2011

I had only planned 2 nights in Vegas, but added a third which we couldn't afford at the hotel we'd pre booked, so came here and for $60 a night it's wonderful. Lovely rooms with a full kitchen, nice staff, secure, and only a 2 minute walk to The Strip. Perfect!

  • Stayed: September 2011, travelled as a couple
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4  Thank JDM637
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2011

This was the worst Hotel I have ever stayed in.
The service was ok however we didn't really use them aside from checking in/checking out and to ask to have the toilet unblocked.
The initial check in girl was rude complaining to her co-worker that she couldn't understand what we said and we could talk louder-we could hear her quite well! She then forgot to give our credit card back, which was because 'when she turned around we were gone'.
The room we were in had a weird smell of ash/ embers.
Our toilet was blocked (which they did fix while we were out).
The water in the shower/bath wouldn't drain quickly enough so we were standing in ankle deep water while showering and then had to wait 10 mins after a shower for it to drain.
The wi-fi password they gave us didn't work and we had to call back twice to have this fixed.
We had a further 3 nights booked at this Hotel however chose to cancel them, at the cost of $99, as there was no way we could have stayed here for another 3 nights. With the amount of Hotels in Las Vegas, there is no need to stay at a place like this. My advice would be to find an alternate hotel, and pay an extra $50 per night and get a REALLY nice place! It makes all the difference in Vegas.

  • Stayed: September 2011, travelled as a couple
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4  Thank peipod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarriageHouseStaff, Manager at The Carriage House, responded to this reviewResponded 23 September 2011

Dear Guest,

We are sorry for your less than favorable stay with us and apologize for the problems you encountered during your stay with us. We appreciate the feedback and have conducted additional training with our staff to avoid this type of situation in the future.

Sincerely,
Lenora Wilson
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2011

We stayed here for 5 nights in August 2011. The hotel was well run, clean and with very helpful and friendly staff. It was lovely to be away from the busy strip and yet it is only a couple of minutes walk away to the main centre of the strip and the Bellagio etc. Miracle Mile shop (in Planet Hollywood) is just across the road.My teenagers enjoyed using the pool and it was never busy. We originally had a 2 doubles room with the kitchenette, but came home one day to find a plumbing problem caused by the builders who were refurbishing the next door room. The staff immediately came and cleaned up and moved us to another room. We were upgraded to a one bedroom suite with HUGE kitchen area. Shame we only had one night left to enjoy it! Only downside was my eldest teenager said the sofabed wasn't that comfy. I read all the reviews before booking this hotel and wanted to add my own as it was such a good find. If you don't want to stay in a hotel with a casino, I would definitely recommend it.

  • Stayed: August 2011, travelled with family
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3  Thank Gill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2011

Quiet, large room with full kitchen equipment, near the Strip, parking for the car, WiFi for the iPad and finally a good swimming pool. And all that at bargain price. Definitely recommended if you are not a gambler.

  • Stayed: July 2011, travelled as a couple
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5  Thank bergeje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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