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“PERFECT!!”
Review of The Carriage House

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The Carriage House
Ranked #17 of 264 Hotels in Las Vegas
Certificate of Excellence
Reviewed 13 May 2010

Just got back from our stay at The Carriage House. The location was PERFECT 2 short blocks from the middle of the strip (MGM, Bellagio, Paris). Someone wrote that the pool only gets 2 hours of sun per day? That concerned me a little but the reality was the sun was on the pool from about 10:30 am until about 3:45 pm - PLENTY of time to be out in the sun. It is located directly across the entrance to The Miracle Mile center which has EVERYTHING you could need! We rented a car and hiked Red Rock Canyon, we took an airplane to the Grand Canyon! The entire vacation was perfect. The staff was very helpful, rooms BIG and clean. Free internet and printing so it was easy to obtain our boarding passes when we left. I would most DEFINITELY stay here again!

  • Stayed: May 2010, travelled as a couple
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Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 May 2010

We were amazed and so impressed with this place. I know it gets the odd mixed review, but don;t listen. Maybe its a European thing, but you would not find anything of this quality/size for the price in the EU. The rooms with kitchens are seriously MASSIVE with a double bedroom plus double and two single sofa beds in the living room. Two couples could easily stay. Rooms very clean, kitchens great, pool nice. EXCELLENT location. Couldn't recommend it enough!

  • Stayed: March 2010, travelled with family
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Thank chrissherwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2010

Stayed there three nights and got totally nickeled and dimmed by their outrageous fees. The staff was alright and the rooms weren’t bad but the management was horrible and the GM lady thought she was a mobster and told me and others that "you don't know who your messing with" when we inquired about be overcharged by CH room fees. I would definitely avoid unless to plan on leaving the room spotless when you leave.

  • Stayed: January 2010, travelled with friends
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1  Thank efjermedal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarriageHouseStaff, Manager at The Carriage House, responded to this reviewResponded 4 May 2010

If you read the reviews of the Carriage House, you will find basically the same message, CLEAN, FRIENDLY, GREAT LOCATION AND A GREAT VALUE. Therefore, this review is not typical of the service at the Carriage House. The majority of our staff has worked at the Carriage House for over 10 years which is very unusual in the hotel industry. Consequently we take great pride in our hotel to see that it is maintained to the highest standards and as if it is our own personal home. From time to time, we have a guest that does not leave a room "spotless" but in fact leaves their room in terrible condition. They may choose to bring in an animal such as a cat or dog and not clean up after the animal or they may not clean up after themselves. At that point, a guest is billed for any damages they have caused plus the extra expense of bringing the room back into the proper condition to prepare it for the next guest. I believe in this situation, a cat was brought into our hotel even though animals are not permited and there was quite a "mess" left behind for our housekeeper to clean up not to mention damage to the room. In that case a guest was billed for the damages. Fortunately, the majority of guests are respectful of our hotel and return time and time again because of the high standards we maintain.

Sincerely,
Amy Lowell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2010

I stayed at this property last weekend and thought it was an excellent value! My two room suit was cozy/small, but amazing for the price. My room was very clean, the bed was comfortable and I was suprised by the fully equipped kitchen. Its location was very convienient to the central part of the strip.

  • Stayed: April 2010, travelled as a couple
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1  Thank Bug3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2010

We checked into this hotel and it was fine. The second we got off the elevator, ewww... it smelled of musty smoke. Our room was just as smokey, it was gross! We called down about getting a new room and the front desk said there were no more rooms available and that we were in fact on a smoking floor. It was so gross, we opened the window and then had to listen to the street noise all night. We checked out first thing the next morning (3 days early). We would not stay here again, the room was run down as well.

  • Stayed: April 2010, travelled with family
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1  Thank Kat1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarriageHouseStaff, Manager at The Carriage House, responded to this reviewResponded 4 May 2010

We are not a "Smoke Free" hotel and do not claim to be. However, approximately 75% of our guest rooms are non smoking. Any time a specific request is made our staff makes every effort to honor a guest's smoking preference. I believe this guest was offered the option to move to a non smoking room the following day but declined the offer and checked out. We regret and apologize for being unable to honor the smoking preference on the first day.

Sincerely,
Amy Lowell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2010

At first was unsure because never heard of this hotel. After reading the reviews decided to give it a whirl. The hotel staff were friendly and helpful. The room was emmaculate and we are happy we decided to stay at a non-gaming hotel and smoke-free. For busines this was great we were suppose to stay in Planet Hollywood. The internet and printing is free (in the rooms also). Will definitely stay here if ever in Vegas again.

  • Stayed: March 2010, travelled on business
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1  Thank blessed379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2010

The location is the overall key to this place. It is very close to Planet H. and MGM. This is basically just the place to sleep. This is an older hotel. so the carpet in the halls somewhat still smells of cigarette smoke which was hrd with some in our party that had allergies. Although the hotel itself is non-smoker from my understanding. We had problems with the older toliets. But once again, a place to sleep is what we needed as we spent most of the time walking on The Stip and touring the other hotels. The "24 Hour Concierge" mentioned is actually a time share sales person so be warned. We will stay somewhere else next time, but if your low on cash or its your first time; go for it.

  • Stayed: January 2010, travelled as a couple
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1  Thank TheShadow32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Carriage House

Address: 105 E Harmon Ave, Las Vegas, NV 89109-4500
Phone Number:
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Best Value Hotel in Las Vegas
#23 Family Hotel in Las Vegas
#32 Romantic Hotel in Las Vegas
#71 Business Hotel in Las Vegas
Price Range: £65 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Carriage House 2.5*
Number of rooms: 155
Official Description (provided by the hotel):
The Carriage House is located just a block away from the excitement of the Las Vegas Strip. Enjoy the comfortable accommodations, fully equipped kitchenettes or kitchens, business center and fitness room. Guest services and concierges are always available to provide information about show tickets, tour information and dinner reservations. Our non-gaming Las Vegas hotel is ideal for leisure and business travel, family travel and romantic getaways. ... more   less 
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Also Known As:
The Carriage House Hotel Las Vegas
Carriage Hotel Las Vegas
The Carriage Hotel
Carriage House Las Vegas
The Carriage House Las Vegas

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