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“Get Order Wrong Everytime”
Review of Fresh Grill and Bar - CLOSED

Fresh Grill and Bar
Price range: US$1 - US$9
Cuisines: American, Healthy, Bar
More restaurant details
Restaurant details
Dining options: Lunch, After-hours
Neighbourhood: The Strip
Description: Welcome to Fresh Grill & Bar Located in the Miracle Mile Shops at Planet Hollywood Hotel & Casino, Fresh Grill & Bar gives flavor to the quick service category and get ready to spread the "WOW!"Gourmet Wraps, Grilled Sandwiches, Salads, and other specialties hand-made right before your eyes; Fresh Grill also features a 1/2 lb. Angus burger and sweet potato fries.The Daiquiri Bars feature frozen drinks like our #1 selling "Moonshine". Have our equally popular "Happy Ending" and leave with a smile on your face. Take home your souvenir glass and/or tee shirt to remember your experience. Home-made potato chips as well as tortilla chips and salsa are free while you drink at the bar. Large plasma TV's also highlight the restaurant.Our very popular "Sauce & Dressing Bar" will allow you, our guest, to decide which of the many wonderful tastes to have accommodate your meal.We are also your premiere choice for Catering/Party Platters, offering free delivery through out the valley! Se habla español
Las Vegas, Nevada
1 review
“Get Order Wrong Everytime”
Reviewed 29 April 2014

I used to love this place. However the last 3 times I have ordered the exact same thing and they have made it wrong every single time. It is soooooo frustrating that the cook can't read the order ticket. I don't appreciate having to wait for them to remake my order everytime! Something that should take 5 mins to make somehow manages to take 20. And there is no manager there to say "I'm so sorry can we make it up to you!"... Also if there were an email address to contact management I would have reached out to them but no such luck. And then when I finally get my order the cook has made it so poorly it tastes like cardboard because he obviously rushed to get it out. What a disappointment!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SonyaG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresh G, Owner at Fresh Grill and Bar, responded to this review, 1 May 2014
I am so sorry this has taken place and will be looking into it immediately. Given the amount of people we serve our excellent track record with accuracy is something we pride ourselves on and it is very disheartening to learn we have failed in this regard with your orders.
Please feel free to seek me out so that I may take care of your next meal.
Thank you,
Kenny
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

193 reviews from our community

Visitor rating
    75
    71
    34
    9
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Detroit, Michigan
Level 5 Contributor
68 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Good food and Yard drinks”
Reviewed 24 April 2014

Got a groupon for 2 yard drinks so we when and ate as weel. The staff is great very pleasent and let you try sample to ensure you like your drink. We decided to eat there as well the food was very good at a very reasonable price. Next trip we will look for a groupon but even with out the groupon we will return.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank bad-rotties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Napa, California
Level 6 Contributor
208 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 149 helpful votes
“Good Food to Go”
Reviewed 21 April 2014 via mobile

We got "To Go" food (salads and wraps) from Fresh Grill several times during our recent Las Vegas visit. We stayed at Elara, which is connected directly with the Miracle Mile mall, as is Planet Hollywood. This made Fresh grill just a short, pleasant, indoor, air-conditioned walk from our lodgings.
The seating and atmosphere here is nothing special--fast-food style tables inside, and a few high-tops out in the mall, but the food was much better than fast food, for about the same price. Portions are generous too. We were quite satisfied with their solid food and reasonable prices, enabling us to indulge in our splurges elsewhere.
The order-takers at the counter were always cheerful and helpful.

Visited April 2014
Helpful?
1 Thank B_Pope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Yard size drink Groupon ”
Reviewed 21 April 2014 via mobile

The drinks were great, upgrade to three more shots was cheap. Let us sample all the drinks. Kathy served us and was an absolute dream. Would certainly come again.

Helpful?
Thank Beno0055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
Level 6 Contributor
141 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 162 helpful votes
“Great yard drinks and fresh food”
Reviewed 20 April 2014

We always visit fresh Bar and Grill in the PH miracle mile every time we come to Vegas. We tend to get the Groupon for yard drinks, moonshine and pina colada are our favourites, but we always leave defeated! This time we had the nachos, they were surprisingly light. Im sure we will be back here again!

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lotsofshoes22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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