My aunt and I just came back from a 3-night stay at the Venetian. It was my 4th time staying at the Venetian over the past 10 years. The lobby, room, and restaurants were wonderful as usual. However, we had a check-in girl who was very unfriendly, condescending and worst of all, a liar.
When we approached the counter, Noni, the check-in girl, asked if we would like to upgrade for a fee. I said no but we would love a room close to the elevators. Noni gave us a glare and condescendingly said that she will look for a room near the elevators. After a minute or so, she wrote the room number on a card and said to us "the room is not too far from the elevators".
We headed up to our room and found our room to be the very last room at the end of the corridor. We were in total shock and horrified that Noni lied to us. We wanted to head back to ask for another room but unfortunately we were scheduled to be elsewhere and didn't have time. We did not return until late in the evening and given we were only there for a short stay, we decided we did not want the hassle. I don't know if i will return to the Venetian.
- Official Description (provided by the hotel):
- THE WORLD'S MOST EXTRAORDINARILY DESIGNED HOTEL Every major Las Vegas guidebook recommends Center Strip casinos. The Venetian is located at one of the most exciting crossroads of the Strip, putting you within walking distance of the biggest attractions on The Strip. We guarantee the lowest prices for our suites can always be found directly on the Venetian website. When you book direct: • We are 100% sure you will never find a better rate anywhere else. • We are 100% sure we will never lose your reservation. • You will have priority access to our best rates moving forward. Plus, we guarantee: • The lowest possible rates, our partners are obligated by contract to follow our pricing rules. • Access to the best selection of suites and offers • Access the best service, located on-property • Access to Grazie, our loyalty program • Free Cancellations and Modifications* ... more less
- Reservation Options:
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- Also Known As:
- Venetian Resort Las Vegas
- Venetian Hotel Las Vegas
- Las Vegas Venetian
- The Venetian Las Vegas