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Monte Carlo Resort & Casino
Ranked #110 of 263 Hotels in Las Vegas
GreenLeadersGold level
New York City, New York
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Averageaverageaverage”
Reviewed 10 March 2014 credit card Amex Cardmember Review

I have to state up front that I booked Monte Carlo through one of their special offers, and I was there for three mid-week nights; $55/night plus taxes and the $20/night resort fee, or $252 total for three nights, so I really got a very good deal and great bang-for-the-buck. That said, I wouldn't return to MC without a similar deal, and might not even with one (for instance, the Vdara was available through Hotwire for $83/night, and it's A LOT nicer).

There's nothing really WRONG with MC, there's just not a lot that's RIGHT. My biggest complaint is the room, which is beyond generic. I had a 25th floor strip view, but so what? The room itself was old, tired and sparsely furnished. The bathroom as well. Not dirty, not in disrepair, just built in 1999 and probably never renovated...except for the addition of a flat-screen TV, but you can probably find that at any Motel 6 these days. What you can also probably find at any Motel 6 these days, but you can't find at MC, is in-room WiFi. Nope...they don't have it. They do have free wired internet but, in my case, the ethernet cable was hanging out of the wall under the desk, not even mounted to a desktop port, so I had to crawl under the desk to get it.

MC is set back and has no presence on the Strip; you could walk right by the main entrance without even realizing it. They're building some new retail there, so maybe it'll be better someday.

The restaurants are decidedly middle-of-the road, without a single "branded" or "name" option among them (unless you count the McDonald's and Starbucks in the little food court!). I did not eat at any of them.

As I reread this, it sounds harsher than I want it to, There are some positives to MC. First, I have to say that everyone who works there, from the front desk to the operators to the dealers, is extremely pleasant. Second, the location is very good...right next to City Center (with a tram stop) and right in the middle of the Strip. And I do like the fact that there are several ways to get in and out of the hotel lobby without passing through the casino, but the public areas in general (including the lobby and the casino) are rather hectic and don't feel very open or spacious.

In sum, there's nothing particularly offensive or obnoxious about MC, but there's nothing special about it either, and isn't that really what you want when you're in Vegas...to be wowed a little?

Stayed February 2014, travelled with friends
Helpful?
1 Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 12 March 2014
Dear Gary L,

Our goal is to wow our guests, so based upon your detailed observations, we have some work left to do. We appreciate your candid remarks, as they provide us with much valued insight into our performance. Hopefully, the detractors listed in your review will not discourage you from staying with us again in the future.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
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Spencer, Iowa
1 review
Reviewed 10 March 2014

We stayed at the Monte Carlo for 5 nights the end of February-- no rooms available to up-grade to -- first room they gave us had just had the carpet shampoo--witnessed by my wet socks--they moved us down 1 floor from the 10 to the 9th-- very beat up furnishings -- bathroom really was sub-grade-- you stand in the shower in ankle deep water you have to flush the toilet to get the sink and the shower to drain-- afraid to ask for a different room-- it could get worse. The lobby is beautiful but it doesn't go above the 1st floor. Cleaning people were very friendly and did a good job under the circumstances. As for the resort fee-- well should be reduced when you cannot use the pool and yes my ipad does require wi-fi that is none existent. Enjoyed the gaming floor--my husband did quite well down there. This was our 4th trip to Las Vegas-- won't probably stay here on the next one. Has a wonderful location close to everything we like to see and do. Rooms need help-- we had a king bed -- only available was 2 full beds for the replacement.
Could have been a better experience.

Room Tip: better luck than we had
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deb R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 12 March 2014
Dear Deb R,

We deeply apologize for the room assignment challenges encountered upon your arrival. It certainly wasn’t the best way to start your stay with us, and we completely empathize. We will make sure to utilize your comments when reevaluating our efforts in the aforementioned areas, and encourage you to try us out again sometime, so we can provide you with a superior resort experience.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lubbock, Texas
Level Contributor
67 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 March 2014 via mobile

We went to celebrate our 10 year anniversary. We purchased a southwest vacation that included a suite at Monte Carlo and two show tickets. The casino was very nice. The hotel rooms were basic. We ordered a king suite but were given a double. That was the only down side. On our last day we had in room breakfast and it was costly but excellent.

Stayed March 2014, travelled as a couple
Helpful?
Thank Patricia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 10 March 2014
Dear Patricia T,

Thank you for selecting Monte Carlo as the backdrop for such a momentous occasion. Although we regret the limited room inventory available during your stay, we’re pleased to know both our casino area and in-room dining service proved exceptional. We are grateful for your patronage, and hope it doesn’t take another ten years to see you again at Monte Carlo.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
1 review
Reviewed 9 March 2014

Cleanliness of room, and friendly staff made our stay amazing!!!
housekeeping kept our room clean, and fully stocked with everything we need, always friendly and great customer service. will definitely come back!!!


Room Tip: Clean rooms and friendly staff, Housekeeping was awesome.
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  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
Thank Sheila R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 12 March 2014
Dear Sheila R,

Our attentive housekeeping staff makes sure to keep your room in pristine order, so you can relax after the day’s events in comfort and style. Thank you for staying with us at Monte Carlo. We look forward to your return.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rialto, California
1 review
Reviewed 9 March 2014

The price for this hotel was great.loved being on the high floors 30th..great view and great location..very helpful service..The family loved it..only dislike was the constitution going on in the front..off the strip..

Room Tip: Strip view rooms are great...:-):-):-)
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  • Stayed March 2014, travelled with family
    • Value
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    • Service
Helpful?
Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 12 March 2014
Dear Richard R,

We’re thrilled to know that you enjoyed the room view and overall value, and are confident that you’ll appreciate the end result of our construction efforts. Thanks again for allowing us to host you here at Monte Carlo.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
168 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 March 2014

I recently stayed at the Monte Carlo for the ConExpo trade show. While the rooms are average (think Hampton Inn average), the property is located in a great spot on the strip. You have NY NY right next door and the Tram across the street at the MGM is convenient.

Room Tip: Get a view of the pool
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  • Stayed March 2014, travelled on business
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Helpful?
Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 12 March 2014
Dear Mike G,

Whether you come here for business, pleasure, or a little of both, Monte Carlo is the perfect way to enjoy all that Las Vegas has to offer. We’re always happy to host our ConExpo attendees, and look forward to serving you again.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 March 2014 via mobile

This was a great hotel. It was simple and in a great location. The rooms were clean, the spa was cute, fitness center was small but just enough. The casino was ok not fancy like all the others but we don't gamble. The pools were very nice and service was great.

Stayed March 2014, travelled on business
Helpful?
Thank Nikkeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 12 March 2014
Dear Nikkeek,

When you stay at Monte Carlo, prepare to be pampered! From the relaxing treatments available at our spa facility, to the sun soaked recreation of our pool area, you’ll return from Monte Carlo feeling rejuvenated and energized. Thank you for visiting us!

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Monte Carlo Resort & Casino

Property: Monte Carlo Resort & Casino
Address: 3770 S Las Vegas Blvd, Las Vegas, NV 89109-4323
Phone Number:
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Green Hotel in Las Vegas
#42 Luxury Hotel in Las Vegas
#45 Spa Hotel in Las Vegas
#56 Casino Hotel in Las Vegas
#64 Family Hotel in Las Vegas
#77 Business Hotel in Las Vegas
#86 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): £
Hotel Class:4 star — Monte Carlo Resort & Casino 4*
Number of rooms: 3003
Official Description (provided by the hotel):
Monte Carlo Las Vegas Resort and Casino is located in the heart of The Strip, putting you in the center of the Las Vegas excitement. Explore the possibilities with a collection of well-appointed room options including our Deluxe Rooms with their contemporary decor, High Floor Rooms in classic European styles, our relaxing Spa Suites with an oversized hot tub in the center of each room, our exquisite Monaco Suites and Diamond Suites, two elegantly luxurious choices, and the exclusive boutique HOTEL32 resides at the top, providing the ultimate perch to view all that glitters in Las Vegas. The open-air BLVD Plaza located in front of the resort is the ultimate social gathering spot and ideal setting to relax, re-energize and socialize. The plaza features a variety of unique culinary venues and a casual, lively environment. The resort is neighbor to the Park, an immersive, outdoor destination for dining and entertainment, Park Theater, which hosts top performers around the globe and has redefined Las Vegas entertainment with its intimate 5,200 seat venue, and the state-of-the-art 20,000 seat T-Mobile Arena. ***Monte Carlo Resort and Casino is undergoing an exciting transformation into a new luxury resort experience. Guests seeking a pool experience during their stay at Monte Carlo will be given free access to MGM Grand and Mandalay Bay pool complexes, based upon availability. Details will be provided upon check-in. ... more   less 
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Also Known As:
Monte Carlo Resort And Casino
Monte Carlo Hotel Las Vegas
Carlo Hotel Las Monte Vegas
Monte Carlo Las Vegas Reviews
Monte Carlo Resort & Casino Las Vegas

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