We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel, excellent value”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 15 more sites!
Monte Carlo Resort & Casino
Ranked #114 of 262 Hotels in Las Vegas
GreenLeadersGold level
Boston
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice hotel, excellent value”
Reviewed 12 July 2014

Stayed 3 nights for a conference. Excellent value for a large room (approx 400 sq ft) on the 29th floor. Casinos are clean, Blue Man parade every night at 6:15. Indoor walkway to Aria and mall contain nice selection of shops. Swimming pool is loud with live DJ and a chaise is hard to find after 10. All in all, a nice hotel for excellent value on the southern end of the strip.

  • Stayed May 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank AttyAJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

15,923 reviews from our community

Traveller rating
    4,195
    6,004
    3,554
    1,337
    833
See reviews for
2,999
6,221
607
1,185
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3,361)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
Reviewed 11 July 2014

We arrived at the hotel to find an hours wait to check in then when we got into our room and checked out the strip view room we paid extra for all we could see of the strip was a giant hotel right in the way blocking the view.
After ringing up guest services to complain about it the staff were rude and really didn't care about our complaint.
Then our next encounter was with the concierge desk. We asked the lady about booking tickets for a pool party she said to book them online (which is pointless having a concierge desk) anyway because the rooms don't have wifi internet we had to sit in the lobby to try and book the tickets on our phones. The internet was so slow and not even worth using so when we went to ask the lady again her response was there's nothing I can do about that. It was only until I got angry and complained that I was paying a resort fee of $20 a day for nothing she got a manager who helped to resolve the issue.

The staff in the hotel are just unhelpful and generally rude. The hotel is so dated in terms of not having wifi in the room it's a lot smaller than all the other hotels and the services are poor. If you want to stay at a hotel within the same price range as this one I would recommend the NYNY hotel next door the MGM or planet Hollywood.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nicola m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 12 July 2014
Dear Nicola M,

We apologize for the delays encountered during the check-in process, as well as the manner in which your inquiry was received by a member of our concierge staff. At Monte Carlo, we make guest satisfaction our number one priority. As such, the challenges described in your travel review are most troubling, and not in keeping with our dedication to superior service. Rest assured, your comments will go a long way toward eliminating such shortfalls in the future.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Las Vegas hotels

Kamuela, HI
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2014 via mobile

Really wanted to learn to play craps. Took the free class (which was fun and informative). Sean(?) said we could come back and play $5 for the afternoon because he had to leave early. Had lunch came back, and they wouldn't lets play the beginner rate. The dealers (?) wouldn't honor it, we're listless, yawning, and rude and not helpful when I said I took the lesson and just learning. Also called everything in extreme monotone and with such an accent that I couldn't understand them (and I'm from Hawaii where we have all kinds of accents!) will never come here again and will learn to do this in a friendlier place!.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 12 July 2014
Dear Linda P,

It's unfortunate to learn of the communication shortfalls encountered with several dealers in our table games area. We apologize for any confusion, and would appreciate you considering a return visit to Monte Carlo, so we can provide you with the kind of exceptional guest service that we are known for in the travel industry.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 5 Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 July 2014

We had a great time over the 4th of July weekend at the Monte Carol Resort & Casino. It was unusually crowed being a holiday,but enjoyed our stay and had no issue.
They have an inexpensive food court including pizza and subway, starbucks and a couple of other restaurants they are open to 11pm. So you don't have to spend a ton just for a bite to eat. the subway stays open 24 hrs. The starbucks closes early than the rest of them.

Room Tip: I have no idea, we got a room facing the strip.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank pchess12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 12 July 2014
Dear pchess12345,

Thanks for spending your 4th of July weekend with us here at Monte Carlo! At the MC, we do our best to provide the kinds of services, amenities, and dining options that cater to any budget, and create a resort experience that is second to none along the Las Vegas Strip. We're grateful for the positive feedback, and hope to see you again before too long!

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marysville, Washington
1 review
Reviewed 11 July 2014

This hotel has the most friendliest staff on the strip for a normal traveler. The security was very good as I was travelling on my own. The pool area is very nicely done and the food was very good. Every staff member smiled and spoke to me my entire visit. I highly recommend this hotel.

Room Tip: Very nice room!
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sher58192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 12 July 2014
Dear Sher58192,

Our staff prides themselves on offering extraordinary service to our guests. From the moment you set foot on property, until the time of your departure, you're treated to a level of personalized attention unmatched in Sin City. We appreciate you sharing your experiences online, and encourage you to visit us again whenever possible.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lomita, California
1 review
Reviewed 11 July 2014

It has been years since i have been here. Mayb since 2000. I was amazed at the cleanliness, the niceness. and the slots. LOL The dealers were soooo friendly I would go back in a heart beat. All these fancy smancy hotels are bein built but the Monte carlo still holds its integrety

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank betty i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 12 July 2014
Dear Betty I,

Although it was a long time coming, we were delighted to see you again at Monte Carlo! With our enthusiastic property staff (including some of the friendliest dealers you're likely to find anywhere), and the meticulous attention to detail provided in both our rooms and public spaces, the MC is a classic travel destination that's only getting better. Thanks for selecting us for your triumphant return to Las Vegas, and please feel free to return again at any time.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 July 2014

Although the hotel staff was friendly and helpful, I would rather stay at another hotel for my next visit to Las Vegas. In the lobby, the sent from their air freshener is too strong.....this could cause issue for guest with conditions such as asthma. The decor of the rooms are outdated. The carpet in my room looked as if it hadn't been cleaned since 1999. The ice machine on my floor was broken for days.,,,had to trek to another floor for ice. In addition Wi-Fi is not available in the guest rooms. You can only connect you laptop to the internet via a Ethernet cable or using your own hotspot connection.

Room Tip: Pick another hotel or be willing to pay a much higher rate for a better room.
See more room tips
Green Features: Average.....nothing special in terms of saving water
  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Riroerick976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Guest Relations Manager at Monte Carlo Resort & Casino, responded to this review, 12 July 2014
Dear Riroerick976,

We regret the unsatisfactory condition of your hotel room, as well as any repair delays encountered with one of our ice machines. Neither is indicative of our unwavering commitment to superior service, and will be investigated further for quality assurance purposes. Should you wish to discuss the details of your visit further, we encourage you to contact us at the email address provided below. Please accept our most heartfelt apologies for the shortfalls experienced during your stay. We look forward to hearing from you soon.

Sincerely,

Lori P.

Guest Relations Manager
Monte Carlo Resort & Casino
guestrelations@montecarlo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Las Vegas hotels
The Strip
Excalibur Hotel & Casino
Excalibur Hotel & Casino
#101 of 262 in Las Vegas
3,235 reviews
The Strip
Treasure Island - TI Hotel & Casino
The Mirage Hotel & Casino
#47 of 262 in Las Vegas
17,681 reviews
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Been to Monte Carlo Resort & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Monte Carlo Resort & Casino

Property: Monte Carlo Resort & Casino
Address: 3770 S Las Vegas Blvd, Las Vegas, NV 89109-4323
Phone Number:
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Green Hotel in Las Vegas
#58 Casino Hotel in Las Vegas
#64 Family Hotel in Las Vegas
#77 Business Hotel in Las Vegas
#86 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Monte Carlo Resort & Casino 3.5*
Number of rooms: 3003
Official Description (provided by the hotel):
Monte Carlo Las Vegas Resort and Casino is located in the heart of The Strip, putting you in the center of the Las Vegas excitement. Explore the possibilities with a collection of well-appointed room options including our Deluxe Rooms with their contemporary decor, High Floor Rooms in classic European styles, our relaxing Spa Suites with an oversized hot tub in the center of each room, our exquisite Monaco Suites and Diamond Suites, two elegantly luxurious choices, and the exclusive boutique HOTEL32 resides at the top, providing the ultimate perch to view all that glitters in Las Vegas. The open-air BLVD Plaza located in front of the resort is the ultimate social gathering spot and ideal setting to relax, re-energize and socialize. The plaza features a variety of unique culinary venues and a casual, lively environment. The resort is neighbor to the Park, an immersive, outdoor destination for dining and entertainment, Park Theater, which hosts top performers around the globe and has redefined Las Vegas entertainment with its intimate 5,200 seat venue, and the state-of-the-art 20,000 seat T-Mobile Arena. ***Monte Carlo Resort and Casino is undergoing an exciting transformation into a new luxury resort experience. Guests seeking a pool experience during their stay at Monte Carlo will be given free access to MGM Grand and Mandalay Bay pool complexes, based upon availability. Details will be provided upon check-in. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with MGM Resorts International, Booking.com, Expedia, Odigeo, Southall Travel, Priceline, Ebookers, Hotels.com, TravelUp, Prestigia, Ctrip TA, Nozio Netplan srl, Travel Republic (UK), TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Monte Carlo Resort & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Monte Carlo Resort And Casino
Monte Carlo Hotel Las Vegas
Carlo Hotel Las Monte Vegas
Monte Carlo Las Vegas Reviews
Monte Carlo Resort & Casino Las Vegas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing