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Tropicana Las Vegas - A DoubleTree by Hilton Hotel
Ranked #96 of 264 Hotels in Las Vegas
Saint John
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“just like home”
5 of 5 bubbles Reviewed 17 March 2014

made us feel like family. pool was clean. nice and bright in the casino not dark like most of them! enjoyed our stay. will will come back. the service from the maids were good. good location. bus near by.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Donald D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, 18 March 2014
Dear Donald D,

Thank you for taking the time to provide us such wonderful feedback! Our guest's comfort and satisfaction is our number one priority and we are pleased we were able to make you feel like family! Next time you are in town please feel free to reach out to us! Myexperience@Troplv.com- Shelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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11,195 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2,630)
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English first
Boston, Massachusetts
1 review
2 of 5 bubbles Reviewed 17 March 2014

The rooms are just Ok, nothing special, but even if you get a non-smoking room you will smell the damp old carpeting in the hallway reeking of cigarette smoke. There are no smart passageways to get anywhere. You need to go through the casino to get to any other point in the hotel which is fairly spread out. If you go th the pool wanting to relax a little you better bring ear plugs vecause it is a forced pop music blaring party that no headphones can overcome. I would not return to this place.

Room Tip: Upgradevto a bungalow, but you will only have a view of the parking lot
See more room tips
  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tom V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, 18 March 2014
Dear Tom V,

We appreciate you providing us with your feedback. I hope you'll accept our apologies for any discomfort we may have created during your stay. Although we strive to provide the best air quality and noise control throughout the hotel we appreciate you letting us know we have room for improvement. We hope that when you are in Las Vegas again, you'll give us a chance to make it up to you. Please feel free to reach out to me directly. Myexperience@troplv.com - Shelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, United States
1 review
3 of 5 bubbles Reviewed 17 March 2014

Hotel wasn't terrible, but not great either. No heat in our room which we weren't told about until check-out. The "heater" was extreemly loud, especially when trying to sleep. On the last day, while using the restroom in the casino, I was treated to a custodian cursing a blue streak as they retrieved the mop and cleaning supplies from the storage area in the restroom. They were disgruntled about having to clean up a mess. The bed was also hard as a rock.

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Melissa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, 18 March 2014
Dear Melissa P,

We appreciate the valuable feedback you provided us, Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so in certain aspects of your visit. The problems you have mentioned are being forwarded to the appropriate management for immediate improvement. I hope that on your next visit to Las Vegas we will have the opportunity to make it up to you! Please feel free to reach out to me directly. Myexperience@troplv.com - Shelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 March 2014

I'm a local and play at the tropicana three to four times a week ....I love Vicki the cocktail server she sees me walking to my same machine and is there with my cocktail she very friendly and the service is outstanding it's one of the main reasons I keep coming back is because of Vicky and her friendly service ,,,,she needs a big fat raise

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Missy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, 17 March 2014
Dear MIssy C,

Thank you for staying with us again and leaving us a review. We strive to delight our Guests with our service and I am thrilled to know one particular team member continues to go above and beyond for you! We look forward to your next visit! Myexperience@troplv.com –Shelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
belfast
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 16 March 2014

We had booked in to stay in for 3 nights, we arrived about 2.30 ,tired and exhausted from driving all day and was looking forward to getting to are room to relax before heading out, well are rooms where ready but only if we paid $25 dollars per room to check in.. What a joke after paying a lot of money for 2 rooms for 3 night we where totally shocked ,, so we waited at the side of the reception until are room was ready,, are room was so far away it was a hike to get to, internet was awfull as I need to contact home, I would never stay in this hotel again, I visited most of the hotels on the strip and no problem connecting to internet,. Better hotels and location than this hotel...

  • Stayed March 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank solas20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, 17 March 2014
Dear solas20,

We appreciate the valuable feedback you provided us, Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so in certain aspects of your visit. We do indeed offer rooms that are in closer proximity to the casino floor, and I truly hope you'll accept our apologies for any unexpected internet connectivity issues you experienced, as well as not being able to accommodate an earlier check in for you. Your feedback proves to be invaluable and I have forwarded these comments to the appropriate departments for immediate improvements. Please feel free to contact me on your next visit to Las Vegas in hopes to make it up to you! Myexperience@troplv.com - Shelby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Bernardino, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 March 2014

Tropicana Rocks!! I really enjoy the staying at the Tropicana. The dealers are very friendly and so are is the hotel staff. My room was great. clean and I had a great view of the strip. I will always continue to stay at the Trop and I recommend YOU staying there as well.

  • Stayed February 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jaymo73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, 17 March 2014
Dear Jaymo73,

Thank you for taking the time to provide us such wonderful feedback! Our guest's comfort and satisfaction is our number one priority and we are pleased we were able to make you feel at home. Next time you are in town please feel free to reach out to us! Myexperience@Troplv.com- Shelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Moody, Canada
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 bubbles Reviewed 15 March 2014 via mobile

Well we were expecting a newer stay in a well known resort. The "NEW" Tropicana as billed just isn't that at all
The rooms were vintage circa 90's. In the bungalow rooms

Casino was small and showing its age

There was a picketer in front of the resort with big signs warning about dirty rooms with bodily fluid shill on sheets

Not a good impression

For the huge money we spent on this room we would have been better of in a motel.

On the positives

Hotel was close to all other resorts and walkways trams so on

The pool looked nice
We attended a wedding in the hotel nice small area for outdoor nuptuals a full size chapel if desired is there too.

Stay in any other resort closely. As I have been in many others that are Way nicer. And have much more to offer

Stayed March 2014, travelled as a couple
Helpful?
4 Thank flyguy747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trop L, Service Excellence at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, 17 March 2014
Dear flyguy747,

We appreciate the valuable feedback you provided us, Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so in certain aspects of your visit, especially involving any negative impression you may have received. Due to the current union negotiations taking place in the city of Las Vegas you will encounter signage and picketers, some of the statements are inaccurate and the others are old items that were fixed a long time ago as part of our overall transformation. This is unfortunately the way some unions conduct themselves.
Please feel free to reach out to me to further discuss your stay. Myexperience@troplv.com - Shelby
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tropicana Las Vegas - A DoubleTree by Hilton Hotel

Property: Tropicana Las Vegas - A DoubleTree by Hilton Hotel
Address: 3801 Las Vegas Blvd South, Las Vegas, NV 89109-4325
Phone Number:
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Luxury Hotel in Las Vegas
#41 Spa Hotel in Las Vegas
#47 Casino Hotel in Las Vegas
#71 Romantic Hotel in Las Vegas
#74 Family Hotel in Las Vegas
#75 Business Hotel in Las Vegas
Price Range (Based on Average Rates): £
Hotel Class:4 star — Tropicana Las Vegas - A DoubleTree by Hilton Hotel 4*
Number of rooms: 1467
Official Description (provided by the hotel):
Prepare to be surprised. The Tropicana Las Vegas - a DoubleTree by Hilton redefines the expectations of today's global travelers with a casually elegant experience on the Las Vegas Strip and a convenient location just minutes from the airport, major convention centers and top entertainment stadiums. With a unique South Beach vibe after a $200 million complete transformation, the hotel features all-new rooms, suites and luxury villas that evoke the sentiment of a breezy beach house or penthouse in Miami, a fresh redesign of the 50,000-square-foot casino, several award-winning restaurants, a new race and sports book, and Glow(R), a Mandara Spa and fitness center. Top entertainment includes Laugh Factory comedy club and live music in the Tropicana Lounge. ... more   less 
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Also Known As:
Tropicana Las Vegas Hotel Las Vegas
Tropicana Resort Las Vegas
Tropicana Hotel Las Vegas
Tropicana Las Vegas - A DoubleTree By Hilton Hotel

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