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“Nice Casino, tired room”

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Tropicana Las Vegas - A DoubleTree by Hilton Hotel
Ranked #98 of 263 Hotels in Las Vegas
Mundelein, Illinois
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nice Casino, tired room”
Reviewed 11 June 2014

Not sure how old the hotel is, it has a great pool, a nice casino, but the room I was in was tired. The bathroom was dark, and although we were on the 18th floor, we could hear sirens from police all night long--we stopped counting sirens after seven separate incidences. Not enough towels--and one little bottle of lotion. They don't show their highly advertised musical on Fridays--which was the only night we were there. The Doubletree free breakfast was generous--but the service was very slow. One woman who couldn't move very fast. They needed several people.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Hilary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sydney, New South Wales, Australia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 June 2014

Everything you need in a hotel in Vegas. Great pool, good casino, big clean rooms, and best of all inexpensive compared to most others. Location is great as you are right in the heart of the south strip, next to MGM and the food court. Would happily stay here next time in Vegas because to be honest, your hardly in your room so why spend more than you should!

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Ben E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 10 June 2014

How is the Trop rated #75? What a crock! This was the best hotel I have ever stayed at in Vegas. From the helpful guys at the bell desk to Gwen at the check in desk everything was top notch. Gwen was the highlight of our stay. She was so kind to us and complemented our children on how well behaved they were that she even gave them extra cookie coupons. Oh the cookies were awesome as well. A must have. Once we were in our room Gwen called up to ensure everything was to our liking. NO WHERE has this ever happened before. The room was a suite which was very clean and recently remodeled in the Paradise tower. Room 1202 has an awesome view of the strip both looking towards the Mandalay and towards the MGM. WOW what a view. The kids loved the pool, drinks at the pool are steep and we wished the pool stayed open later than 7 but we made use of the time elsewhere. We at the beach cafe late one night and this would be my only complaint. Expensive dessert and slow service for 10:30 at night with hardly anyone in there dining. I won't let that experience keep me from giving the Trop an excellent rating and I may just come back to Vegas next time for the Trop. Well done.

Room Tip: Paradise tower for the strip view.
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  • Stayed June 2014, travelled with family
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    • Location
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank HPDRoy711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 June 2014 via mobile

We stayed here end of May/beginning June for a pal's birthday & the hotel was fabulous - lovely double deluxe room (bungalow) with lovely comfy bed! Compared to the likes of Caesars Palace, Bellagio etc, this might be considered a budget hotel but I can certainly vouch for its pleasant surroundings. We were on a budget but this hotel more than exceeded our expectations! Would definitely recommend!

Stayed June 2014, travelled with friends
Helpful?
1 Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 June 2014

The bathtubs needs to be upgraded it has mildews, stains and cracks. Still has popcorn ceilings. My son got bug bites. Unacceptable. Got in at 11:30 could not check in early unlike most hotels. This hotel does not deserve a 4 star.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Fern J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trop L, Guest Relations Manager at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, 17 June 2014
Dear Fern J,

Thank you for providing us feedback from your recent stay. We are terribly sorry to hear of any discomfort you may have experienced due to the condition of your room. Please reach out to us at your earliest convenience to further discuss your stay.
We look forward to hearing from you! - GuestRelations@TropLV.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Piedmont, United States
1 review
Reviewed 10 June 2014

Hotel is beautiful. Room was comfortable. Ate at one of the restaurants. The food was good but found it to be overpriced. Only 8 channels on the television. No in-room coffee. Have to get dressed, go through the casino, find Starbucks and pay $8 for a cup of coffee. I think this is standard in Las Vegas these days. If I hadn't been there for a conference, I would have stayed further north on the strip.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patti P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lethbridge
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 June 2014 via mobile

Just got back from another awesome week at the Trop!! We stayed in a bungalow room which had a great view of the pool! Thank you Emma for the great service at the pool !! Thanks to Ron for taking care if us ! The Trop is the friendliness hotel on the strip right from the dealers who wave and smile as you walk by..the staff as you pass them in the hallways and the valets Clint , Tony and Billie who remember you from your last stay ! Can't wait to go back ! Doug and Jill

Stayed June 2014, travelled as a couple
Helpful?
2 Thank petey62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tropicana Las Vegas - A DoubleTree by Hilton Hotel

Property: Tropicana Las Vegas - A DoubleTree by Hilton Hotel
Address: 3801 Las Vegas Blvd South, Las Vegas, NV 89109-4325
Phone Number:
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Luxury Hotel in Las Vegas
#42 Spa Hotel in Las Vegas
#50 Casino Hotel in Las Vegas
#71 Romantic Hotel in Las Vegas
#74 Family Hotel in Las Vegas
#75 Business Hotel in Las Vegas
Price Range (Based on Average Rates): £
Hotel Class:4 star — Tropicana Las Vegas - A DoubleTree by Hilton Hotel 4*
Number of rooms: 1467
Official Description (provided by the hotel):
Prepare to be surprised. The Tropicana Las Vegas - a DoubleTree by Hilton redefines the expectations of today's global travelers with a casually elegant experience on the Las Vegas Strip and a convenient location just minutes from the airport, major convention centers and top entertainment stadiums. With a unique South Beach vibe after a $200 million complete transformation, the hotel features all-new rooms, suites and luxury villas that evoke the sentiment of a breezy beach house or penthouse in Miami, a fresh redesign of the 50,000-square-foot casino, several award-winning restaurants, a new race and sports book, and Glow(R), a Mandara Spa and fitness center. Top entertainment includes Laugh Factory comedy club and live music in the Tropicana Lounge. ... more   less 
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Also Known As:
Tropicana Las Vegas Hotel Las Vegas
Tropicana Resort Las Vegas
Tropicana Hotel Las Vegas
Tropicana Las Vegas - A DoubleTree By Hilton Hotel

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