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Tropicana Las Vegas - A DoubleTree by Hilton Hotel
Ranked #98 of 263 Hotels in Las Vegas
Atlanta, Georgia
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great stay!”
Reviewed 13 June 2014 via mobile

This was a great stay and I would definitely stay there again. The wifi worked great, the room was a really nice size, very clean & the bed was very comfortable too. The casino was ok. Good location and in walking distance of the strip.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissR2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
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Bangkok, Thailand
Level Contributor
60 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 13 June 2014

Was looking forward to this also being Hilton Diamond. It was the biggest disappointment during a 6 week trip, and the worst hotel. Worn rooms, paint peeling off. Lamps, fridges not working. No replies on phone calls, rude staff. Housekeeping entering when no disturb sign is on. With so many good hotels in LV, there is absolutely no reason whatsover to stay here. Free breakfast for Hilton elite members is a joke. Same is resort fee which gives you practically nothing. Seems like a huge scam. Adding to the low service level the attitude of several employees. Can I give lower rank than 1 please?

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank gumball997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trop L, Guest Relations Manager at Tropicana Las Vegas - A DoubleTree by Hilton Hotel, responded to this review, 17 June 2014
Dear gumball997,

Thank you for providing us with your feedback. We regret that the time spent at the Tropicana was unable to exceed your expectations, and apologize for any shortfalls encountered during your stay.
Our goal is to meet and exceed every guest’s expectations and we are terribly sorry we failed in certain areas of your visit. We would love to speak to you in further details, at your earliest convenience, please reach out to us at GuestRelations@TropLV.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 June 2014

The hotel was good and the rooms were neat and clean. Just pricey though as compared to few others. Stay was comfortable. But location being next to MGM Grand made it a selection for us. Right on the strip.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AshaHegde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Beach, California
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 June 2014

David, my husband and I planned on going to Las Vegas to see family and for some R&R for ourselves. David is in remission for Stage IV cancer so we were concerned about all the “germs” that would be in the room. We made reservations at the Tropicana (a DoubleTree/Hilton property). I sent a fax and e-mail to hotel management letting them know that David’s immune system is ok but not great and if there was anything they could do to give some extra cleaning and sanitizing touches to the room. Pete, the Director of Housekeeping called and let me know they would take care of the room and it would be ready for us 1:00 pm on our arrival.

Kimberly check us in and already was aware of our request, including Eric the assistant manager, who helped coordinate our room request. Kimberly told us if there was anything we needed to let them know and it would be taken care of.

As we were going to our room, I introduced ourselves to one of the housekeepers and asked if she had worked on our room. She told me that Rosa, who would be taking care of our room and her supervisor were in the room and were the ones who took care of our room. Later on, we met Rosa, whom we thanked and she let us know if there was anything she could do to let her know.

We decided to spend some time at the pool but David needed shade and I wanted sun. I spoke with a lifeguard named Jason and the pool supervisor Travis. Immediately they secured us two chairs and brought an umbrella over for David. When we were leaving, Travis asked if he could reserve us two lounges for the rest of our visit, which he did.

We have traveled to many places and stayed in many hotels but what a rarity (especially in Las Vegas) to experience such excellence in customer service. Neither one of us expected to be treated with such sincerity and thoughtfulness. The level of sincerity and caring was something seldom encountered in the hotel business. Every time we said thank you for going above and beyond, we were met with a thank you back for being our customer and it’s all part of what our customer service is about. The hotel staff did an exceptional job in responding to our requests that we would not hesitate one moment to stay at the best hotel in Las Vegas, the Tropicana.

The Tropicana recently has had major renovations throughout the hotel. It is on the “4 Corners”...across from MGJ, NYNY and Excalibur, so if you need to head down to the strip you can take the monorail at the MGM. The hotel has a boutiqueish quality to it and it is not a humungous as say the MGM and other strip hotels but because of it’s size you have more personalized service.

Room Tip: Request either a jr suite upgrade or just go for the jr suite....
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RickandDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
Level Contributor
204 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 11 June 2014

This is a nicely remodeled place right on the main Vegas strip (south). Across the street from MGM and Excalibur.
This is a smaller Hotel Casino compared to others. But it is also kind of nice because the casino is a bit smaller too. Which means you don't have to walk for 1/2 mile through the Casino just to get to your room. This place has a decent pool and OK casino. There is not much of a pool scene here, mainly older people on a budget.
Not much of a bar scene in here either. (however there is a bar).
Checkin was very easy with Vallet.
This place has an excellent location but I would probably try something different next time.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank impresiv1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mundelein, Illinois
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 June 2014

Not sure how old the hotel is, it has a great pool, a nice casino, but the room I was in was tired. The bathroom was dark, and although we were on the 18th floor, we could hear sirens from police all night long--we stopped counting sirens after seven separate incidences. Not enough towels--and one little bottle of lotion. They don't show their highly advertised musical on Fridays--which was the only night we were there. The Doubletree free breakfast was generous--but the service was very slow. One woman who couldn't move very fast. They needed several people.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Hilary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, New South Wales, Australia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 June 2014

Everything you need in a hotel in Vegas. Great pool, good casino, big clean rooms, and best of all inexpensive compared to most others. Location is great as you are right in the heart of the south strip, next to MGM and the food court. Would happily stay here next time in Vegas because to be honest, your hardly in your room so why spend more than you should!

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ben E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tropicana Las Vegas - A DoubleTree by Hilton Hotel

Property: Tropicana Las Vegas - A DoubleTree by Hilton Hotel
Address: 3801 Las Vegas Blvd South, Las Vegas, NV 89109-4325
Phone Number:
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Luxury Hotel in Las Vegas
#41 Spa Hotel in Las Vegas
#49 Casino Hotel in Las Vegas
#71 Romantic Hotel in Las Vegas
#74 Family Hotel in Las Vegas
#75 Business Hotel in Las Vegas
Price Range (Based on Average Rates): £
Hotel Class:4 star — Tropicana Las Vegas - A DoubleTree by Hilton Hotel 4*
Number of rooms: 1467
Official Description (provided by the hotel):
Prepare to be surprised. The Tropicana Las Vegas - a DoubleTree by Hilton redefines the expectations of today's global travelers with a casually elegant experience on the Las Vegas Strip and a convenient location just minutes from the airport, major convention centers and top entertainment stadiums. With a unique South Beach vibe after a $200 million complete transformation, the hotel features all-new rooms, suites and luxury villas that evoke the sentiment of a breezy beach house or penthouse in Miami, a fresh redesign of the 50,000-square-foot casino, several award-winning restaurants, a new race and sports book, and Glow(R), a Mandara Spa and fitness center. Top entertainment includes Laugh Factory comedy club and live music in the Tropicana Lounge. ... more   less 
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Also Known As:
Tropicana Las Vegas Hotel Las Vegas
Tropicana Resort Las Vegas
Tropicana Hotel Las Vegas
Tropicana Las Vegas - A DoubleTree By Hilton Hotel

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