The resort, clean. The room, nice. The beds, comfortable. Check-in and check-out, PAINFUL!
While The Mirage has all the materiel necessities you would expect, the check-in and check-process was way too long. We first waited about 45 minutes to make it to the front of the line to check-in. Because we were early, we had to wait for our room and pick up our room keys later, which is normal. What isn't normal is that we were told that we had to get into the same lineup to get our keys later. Another 30 minute wait. Kudos though for texting us when the room would be ready and the keys available at the front desk. Check-out was equally painful. Another 30 minute wait.
While I can understand that there are busier times than others to check-in or check-out, what was frustrating is that less than half the wickets for the process were open on either occasion. Being on a road trip beginning and ending in Vegas, we decided to go to a hotel outside The Strip to avoid such delays on our way back home.More
- Free Parking