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“Excellent”

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The Mirage Hotel & Casino
Ranked #46 of 263 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent”
Reviewed 29 August 2014

Had a great time.Pool service was awesome. Room was clean everyday. Experience was overall was very good.The hotel is perfectly located. A lot of action always surrounds this location. I will always stay at Mirage when I visit. The only complaint is check in.



  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bigdoggze73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenn K, Guest Relations at The Mirage Hotel & Casino, responded to this review, 1 September 2014
I am so sorry you had a negative experience checking in. While I am happy that was the only complaint you had, I really wish your visit had been perfect. Please feel free to email me at TripAdvisor@mirage.com if you would like to share more about what went wrong. I am glad that after settling into our property you had a great time and received incredible service at the pool. It is fabulous you plan to return (I hope it's soon) and please don't hesitate to reach out when you do.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
south west, uk
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 August 2014

Love this hotel, everything is just perfect.
Rooms are spotless, and modern.
Staff are helpful and friendly.
Plenty of restaurant and bar choice.
Asked for a complimentary upgrade, and were given one, no questions.
Cant wait to come back.

Room Tip: Ask for a complimentary upgrade when you check in!
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank njh83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenn K, Guest Relations at The Mirage Hotel & Casino, responded to this review, 1 September 2014
It makes my day when I hear about fabulous guest experiences such as yours. I am really happy you had an amazing room and perfect stay! Please feel free to email me at TripAdvisor@mirage.com if you ever want to share more about your vacation....or have questions about coming back. I hope we see you soon!
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Richmond, Virginia
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 August 2014 via mobile

Currently at the Airport about to head back home from our 8/24-8/29 trip to Las Vegas having stayed at the Mirage. Folks, this hotel/casino is by far one of the BEST in Vegas! The customer service was above and beyond my expectations. We stayed in a Non Smoking Tower King Room. The room was extremely nice. Large double vanity sink in bathroom, separate shower/tub and the shower water pressure was the absolute best. Very clean throughout the hotel and casino and unlike most we walked into that smelled like stale cigarettes, the Mirage always had a fresh clean scent no matter what time of day or night. The pool was AWESOME!! Drinks were great and much needed when baking in the 103 degree heat. We never had to wait long for a waitress to take our drink order and bring it back to our lounge chairs. We did see the dolphin show and see the White Tiger Cubs. My wife is an animal lover and we both enjoyed this. The cubs were adorable and the dolphins put on an incredible show. **back to my room review** We were on the 25th floor and we had no problems with Wifi connectivity on both of our devices. The signal never dropped and the internet speed was fine with not one single issue. Housekeeping came daily and changed the linens and provided clean towels. Housekeeping did a great job at keeping our room clean and tidy. We saw (2) shows. Cirque Du Soleil Zarkana and Jabbawockeez which were both AWESOME! I highly recommend!!!! Thanks Jennifer King!!! You were great and because of you my wife and I have Vegas memories that we will cherish a lifetime and the first being our marvelous stay at the Mirage. We are looking forward to coming back in 2015 and we will ONLY stay at the Mirage.

Stayed August 2014, travelled as a couple
Helpful?
3 Thank Theachiever01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason G, Director of Guest Relations at The Mirage Hotel & Casino, responded to this review, 6 September 2014
I am so glad you enjoyed everything about The Mirage. You do have a beautiful view from up on the 25th floor. The Jabbawockees are amazing - I loved seeing them when they were on TV on America's Got Talent. Thank you so much for your amazing review and enjoy all the memories until the next time we get to serve you! If there is anything else you'd like to share, please email me at tripadvisor@mirage.com. See you again soon!
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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 August 2014

The first thing that I noticed is when your trying to get from the garage to the check in it was very difficult . If a person is elderly or handicapped it would be very hard to get thru their doors and down the escalator with your luggage. The check in was quick but I asked for a non-smoking room and when I got their it reeked of cigarettes . I called up the desk they moved me to a non-smoking but it was on the other side of the hotel. When I tried to use the card key on the new room it did not work , down back to the desk with luggage to get a key that works. The biggest part of the trip that bothered me was the high prices for the basics. Maybe this hotel is one that expects that but I thought that almost $ 50.00 for a average breakfast buffet was a bit much for what you got. For lunch a open faced Rueben sandwich was almost $ 40.00 and a drink at the bar was about $ 20.00 and a bar coke was over $ 5.00. Don't get me wrong I believe in paying for a bit quality deserved but it was not there in the product. I have stayed at the Luxor owned by the same people and found it to be much more enjoyable. I will not be coming back to the Mirage its not worth what it charges.

Room Tip: get more than one card key they admitted to having problems with entry
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  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
4 Thank Doug F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenn K, Guest Relations at The Mirage Hotel & Casino, responded to this review, 1 September 2014
I am really sorry about your non-smoking room smelling of cigarettes. I can only imagine what a not so great welcome gift that was from us. It makes me sad your stay only got worse from there and you continued to encounter roadblocks preventing you from having a relaxing and fun vacation. Please email me at TripAdvisor@mirage.com so we can personally discuss the pitfalls of your stay. Again I am really sorry, but I do look forward to hearing from you.
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Tulsa, Oklahoma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 August 2014

We had a blast and were treated like royalty!
My wife'd dream was to be with the Porpoise and she got an artwork done by an actual Porpoise! This has been on her bucket list as an artist and what an experience. But our room was the highlight as we stayed in a suite and it was beautiful! Thank you Mirage and MGM Properties for treating a couple so wonderfully. The MLife membership is incredibly helpful.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gerald b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenn K, Guest Relations at The Mirage Hotel & Casino, responded to this review, 1 September 2014
Oooh your wife participated in our Painting with the Dolphins activity? How fun! Does she LOVE the painting her dolphin assisted her with? Thank you for reaching out to us and for your fantastic review....I am so glad you enjoyed your beautiful suite and the perks of our Mlife program. If you ever want to share more about your visit, feel free to email us at TripAdvisor@mirage.com. I hope we see you again soon!
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Venice, Florida
1 review
Reviewed 29 August 2014

People and staff are very friendly and accommodating. The casino is usually not very crowded and finding a seat at a table is not a problem like other casinos on the strip. The Mirage is also in a great location, central to many attractions and events on the Strip.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenn K, Guest Relations at The Mirage Hotel & Casino, responded to this review, 1 September 2014
It is always a good thing not having to wait for a seat at gaming tables! I am happy you did not have to fight out crowds while you were here (and received such amicable service from our staff). Were you here celebrating a special occasion this year? If you ever want to share more about your visit...or have questions in regards to a future vacation...please email me at TripAdvisor@mirage.com. I would LOVE to hear from you!
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Roseburg
Level Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 August 2014

The rooms are very nice and updated. Rooms are very clean and bed is comfy. WiFi is very good. Next time I would request a view of the strip. There is no regular cafe that I could find. Usually had the breakfast buffet there but looked elsewhere for dinner. Slots are ok. Wish they had more and newer slots. However a must see is the Terry Fator show. Very entertaining, lots of laughs, awesome. The casino is easy to navigate, don't have the overwhelming feeling of trying to find your way around. Overall a good experience.

Room Tip: No coffee maker in the rooms, I bring my own little maker & coffee. Request room with a view of...
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  • Stayed December 2013, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Deanna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenn K, Guest Relations at The Mirage Hotel & Casino, responded to this review, 1 September 2014
I am happy you enjoyed our clean and comfy rooms. I am sorry you did not have a view of the strip last year...but definitely email us at TripAdvisor@mirage.com to request one on your next vacation or business trip (are you coming back this December?). I look forward to hearing from you!
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Additional Information about The Mirage Hotel & Casino

Property: The Mirage Hotel & Casino
Address: 3400 Las Vegas Blvd. S., Las Vegas, NV 89109-8923
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in Las Vegas
#19 Casino Hotel in Las Vegas
#22 Family Hotel in Las Vegas
#23 Luxury Hotel in Las Vegas
#23 Spa Hotel in Las Vegas
#25 Business Hotel in Las Vegas
#26 Romantic Hotel in Las Vegas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Mirage Hotel & Casino 4*
Number of rooms: 3044
Official Description (provided by the hotel):
Escape to the exotic - a world tantalizing to the imagination and the senses. The rooms are enticingly transformed. The villas and lanais are exclusive and private. The AAA Four Diamond service is excellent. Dining is sumptuous. The nightlife, dazzling. Experience the Grammy® Award-winning Cirque du Soleil® production of The Beatles™ LOVE™ and laugh with Terry Fator and His Cast of Thousands. Discover our Secret Garden and royal white tigers. Enter our Dolphin Habitat to meet Atlantic bottlenose dolphins. Feel the night heat up as you move between thrilling hot spots. Our enviable center-Strip location makes us an ideal spot to stay and play. The first. The best. The undisputed hottest rooms on the Strip. The Mirage. Vegas Starts Here™ ... more   less 
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Also Known As:
The Mirage Hotel And Casino
The Mirage Hotel Las Vegas
Mirage Hotel Las Vegas
Mirage Las Vegas
Hotel Las Mirage Vegas
The Mirage Hotel & Casino Las Vegas

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