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“A 3 day retreat!”

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Golden Nugget Laughlin
Ranked #4 of 11 Hotels in Laughlin
Reviewed 17 July 2014

Things I liked

Liked the ease of parking and access to Hotel, room was nice, no view, bed comfortable, nice shower and bathroom, AC a bit noisy, but worked great. Quaint little pool with plenty of available lounges. Great access to river and walkway. My wife Sheryl and I liked the hotel size, not too big! We will return again sometime, and select a river view for the little extra money it costs.

The things that could improve

Very disappointed they discontinued their Sunday brunch, one of the best we had ever enjoyed, turned it into a coffee shop, bah humbug? No other restaurant of interest and no buffets period. No regular Poker room, although they had a big game on when we arrived, held once a month, failed to learn about it in time to enter. Although I like craps, the minimums discourage me everywhere. Don't do Blackjack, slots or roulette.

Room Tip: Pay extra for the premium room and/or a river view!
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Cory V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Guest Relations Manager at Golden Nugget Laughlin, responded to this reviewResponded 19 July 2014

Thank you for taking the time to review the Golden Nugget Laughlin. We are very pleased you enjoyed your stay. We recommend you try our new Landry's restaurant, Claim Jumper. We have had much success with it so far. Thank you again for the kind comments and hope to see you again soon!

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365 - 371 of 1,051 reviews

Reviewed 14 July 2014

Was the WORST experience of my life!!!!!! bad front desk services very rude and non apologetic.
Arrive Thursday for the weekend checked in and the lady's in in the front desk were not professional. Receive my room and walk up there so set my self up for the weekend uncovering the bed sheet i find 4 SPIDERS!!!!! 1 of which I snap a picture with my own camera. They didn't do anything to accommodate me, emotional, spiritual and physical. This Hotel Is the worst ever so u guys be the judge. Oh and i had to sleep in the room OK.....???????

  • Stayed: August 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Service
4  Thank Alfonso S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

Since the last time we stayed at the Golden Nugget things have gone down hill. We are locals and decided to stay at the Nugget to celebrate our anniversary. We booked and paid extra for a king room with a river view. When we arrived at the hotel, we were told that they didn't have any king rooms available. We were told that the reservation did not guarantee a king room. After a computer search we were given a room with two queen beds. They found one on the river side of the hotel, but it had a tree in front of the window so we had to look through the tree to see the river. The whole situation put a damper on our celebration.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Service
3  Thank lovetotravel969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Guest Relations Manager at Golden Nugget Laughlin, responded to this reviewResponded 10 July 2014

Thank you for taking the time to review the Golden Nugget Laughlin. We are disappointed to hear your expectations were not met. Due to departure and arrival patterns not all bed requests can be met, but we do make every attempt to fulfill them. We hope to have the opportunity to better assist you on your next visit.

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Reviewed 8 July 2014

I was so impressed with the hotel and it's surroundings. It is so beautiful inside it makes you forget you are in the dessert. I was also impress with the people working there (courteous and helpful). It is obvious they know what customer service is all about. Even though this was just a walk through I will make it a point to stay there next time I visit Laughlin.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank William N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Guest Relations Manager at Golden Nugget Laughlin, responded to this reviewResponded 9 July 2014

Thank you for taking the time to leave kind feedback for the Golden Nugget Laughlin. We are always pleased to hear when our customer service exceeds our guest expectations. We hope to see you again very soon!

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Reviewed 8 July 2014

I was hesitant to make a reservation at the Golden Nugget after my last encounter with the front desk mix up in past experience but Dawn went out of her way and made sure we got a nice room. Also Angel is wonderful, he went out of his way to help us feel welcome. Way to go staff! the cleaning crew is amazing and always very considerate and helpful. We always leave a tip to show we appreciate their hard work.
Though the pool is small the view of the river is splendid. It is nice to have the outside pool bar too. We loved having the room close to the pool by way of using the steps instead of using the elevator. In other hotels you have to wait in the elevator a lot. Our only complaint was hearing construction work being done outside our room and so we went out to the pool and watched the landscaping crew saw down beautiful trees that were located next to the Golden Nugget building-our hearts broke watching this.....WHY did these amazing trees have to come down...?????????? and the loud noise of the sawing didn't help. And so all the LOUD noiseS drove us away as well as watching the trees fall. Amber was thoughtful in listening to our concerns.
I think the Golden Nugget is moving in the right direction on improving their customer service.

Room Tip: Don't expect much and you ll enjoy a lot.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Guest Relations Manager at Golden Nugget Laughlin, responded to this reviewResponded 9 July 2014

Thank you for taking the time to leave feedback for the Golden Nugget Laughlin. We read each of our guest comments for areas of improvement and are very pleased that our front desk staff stepped up to the level of customer service deserved. We hope to see you again very soon!

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Reviewed 6 July 2014

Hadn't been to Laughlin in 10 years. We stayed at Harah's for a couple of nights, checked out the other hotels/casinos and went back to our old favorite, Golden Nugget. It's impeccably clean, has updated restaurants that went out of their way to please us. As light eaters they had no problem in splitting entres etc. Up to date casino's. If you go to a casino expecting to win, shame on you! You are paying for entertainment. Actually, when we left after 4 days we found our rooms and been comped and we had a $50 food voucher. Can't beat that. Highly recommend this place. It's not Vegas, but a really nice laid back resort. BTW, the pool area is delightful overlooking the river. Will always go back here.

Room Tip: Just ask at the front desk, they are very helpful
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  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank littlebrittucson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Guest Relations Manager at Golden Nugget Laughlin, responded to this reviewResponded 8 July 2014

Thank you for taking the time to review the Golden Nugget Laughlin. It is always nice to hear positive feedback. We are very pleased you enjoyed your stay and hope to see you again very soon!

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Reviewed 3 July 2014

We have stayed here several times and have always had a bad experience with the front desk staff. Our reservations were made months ahead of time with room requests. We got there at 12:30 PM and the room we we had requested was ENTIRELY WRONG. when we told the staff this she looked for the type of room we had asked for, but said it was not ready and notified housekeeping to put that room on priority list. It wasn't ready until after 4:00PM. I mention this because this has been the rule at check-in for us. The staff is joyfully rude and delights in this "game" they play. Outside of the continued front desk staff indifference, we enjoy our stay. All other areas of this property offer a very good experience.

Stayed: June 2014, travelled as a couple
1  Thank yinnie23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Guest Relations Manager at Golden Nugget Laughlin, responded to this reviewResponded 4 July 2014

Thank you for taking the time to review the Golden Nugget Laughlin. I would like to apologize if the room was not ready upon checking in. Due to check-in and departure patterns from the night before not all room accommodations may be ready till 4:30p.m. The housekeeping department needs ample time to prepare the room for you as they would any guest. I hope we are given the opportunity to better assist you on your next visit and hope to see you again very soon.

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Additional Information about Golden Nugget Laughlin

Address: 2300 S Casino Dr, Laughlin, NV 89029-1520
Phone Number:
Region: United States > Nevada > Laughlin
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Laughlin
#4 Casino Hotel in Laughlin
Price Range: £28 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Golden Nugget Laughlin 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
The Golden Nugget Casino Hotel Laughlin offers guests 300 luxury guest rooms and suites located on the banks of the Colorado River. The high-energy casino features nearly 900 of the most popular slot and video poker machines, over 22 table games, Race and Sports Book and Keno. Additionally, the casino also offers live entertainment, bars and lounges and stylish retail offerings. Enjoy Landry’s signature world-class restaurants such as Saltgrass Steak House and Bubba Gump Shrimp Co. as well as the Gold Diggers Night Club and poolside lounge. ... more   less 
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Also Known As:
Golden Nugget Laughlin Hotel Laughlin
Golden Nugget Resort Laughlin
Golden Nugget Hotel Laughlin Nv
Golden Nugget Laughlin Nevada

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